Affinity Photo Crashes When Searching for Font Even with One Font Installed

[SuperUser]

Open any image. Enable Bebas Neue in FontBase, open the text tool, start typing in the font field letter B (for bebas). Boom crashes both on Affinity Photo and Affinity Designer.

[GarryP]

 

[N.P.M.]

 

[Holgi]

Same here! 😞 Will Serif fix this bug or what will happen next? I'd like to keep my Windows current ...

[walt.farrell]

2 minutes ago, Holgi said:

Will Serif fix this bug or what will happen next?

There are web postings indicating it happens to more applications than Affinity, possibly anything built using the WPF functionality of Windows. My guess is that it's something Microsoft will fix, and they simply released a bad patch that has caused the problem.

[Holgi]

Thank you for the information! 🙂 Warm greetings

[ChadRH]

And if you're upgrading to a new computer and cannot rollback to a previous install?  Where can I direct download a stable version?

[arsonfly]

I uninstalled the only update in that list that was available to be uninstalled KB5018341 on Win11 and Designer still crashes on searching for font. What else can I do?

[ashf]

32 minutes ago, arsonfly said:

I uninstalled the only update in that list that was available to be uninstalled KB5018341 on Win11 and Designer still crashes on searching for font. What else can I do?

Did you check hidden updates?
https://pureinfotech.com/show-hide-updates-windows-11/

[arsonfly]

Yes. Mine shows no hidden updates. I'm not sure if it's been too long to roll them back or what because I didn't notice this problem until today but it seems to have been about a month since the problem cropped up.

 

[carl123]

7 hours ago, arsonfly said:

I uninstalled the only update in that list that was available to be uninstalled KB5018341 on Win11 and Designer still crashes on searching for font. What else can I do?

Please upload a screenshot showing your installed updates

[Komatös]

Let all updates installed, for security reasons. Then use the follwing solution:

• Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
• Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
• Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
• Replace the value true with the value false.
• Save the file (administrative rights are required to overwrite!)

You should reset this setting as soon as Microsoft provides a fix for this problem.

[arsonfly]

So these are the ones that are able to be uninstalled and the list of installed updates is attached as well, however they give me no option to uninstall them. 

[ashf]

On 11/1/2022 at 11:26 AM, arsonfly said:

So these are the ones that are able to be uninstalled and the list of installed updates is attached as well, however they give me no option to uninstall them. 

You should be able to find Uninstall Updates link on the bottom of the Update History screen.
Or  search Control Panel from the search icon on the Taskbar.
https://www.pcmag.com/how-to/computer-acting-up-how-to-uninstall-a-windows-10-update

[arsonfly]

Correct but it only allows me to uninstall those four updates and the one I uninstalled. It turns out I can actually scroll the fonts just fine so I'm going to do that until Microsoft fixes the problem.  I appreciate your help. I think Microsoft just doesn't let you uninstall updates after a certain period. 

[wacho]

Thanks to Komatös I can use my Affinity Suite without hassling with installing updates.

[JimmySVK]

I installed "Windows 11, version 22H2" Windows update and problem with font search was solved for me. 

[kleef013]

On 11/6/2022 at 2:16 PM, JimmySVK said:

I installed "Windows 11, version 22H2" Windows update and problem with font search was solved for me. 

Thanks for the tip! After uninstalling updates many times, this solved it for me as well.

[sbstn]

I have installed windows 11 update 22h2 and the problem is not solved. It's crashing in font search with loss of data. Since v2 is releases today will these critical bugs get fixed? Or is the software getting useless?

I don't have the money to upgrade double priced software and don't need new features. Only need a stable software.

[sbstn]

On 11/1/2022 at 3:43 PM, Komatös said:

Let all updates installed, for security reasons. Then use the follwing solution:

• Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
• Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
• Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
• Replace the value true with the value false.
• Save the file (administrative rights are required to overwrite!)

You should reset this setting as soon as Microsoft provides a fix for this problem.

Thank you that worked ❤️. Very sad that you have to search the internet and forums to find this very simple solution. The developers could have included this as a mini bugfix....

 

Do you know where i can find the config file on the apps from the windows store? my publisher is from there.

[arsonfly]

I've just been scrolling to find the font I want because I know I'll forget to turn that back on

[Komatös]

3 hours ago, sbstn said:

Do you know where i can find the config file on the apps from the windows store? my publisher is from there.

Programmes from the Microsoft Store are stored in a protected folder and require special access rights (Trusted Installer).

The default path is C:\Programmes\WindowsApps\.

If you know what you are doing, you can temporarily change the access rights with the programme 'TakeOwnership'. After you have done what you wanted to do, you should use the programme to set the rights back to the original state.

Download link: Click here to download the file

[Patrick Connor]

IMPORTANT UPDATE for anyone still using V1 Affinity applications - 

Versions 1.10.6 of the Affinity suite have been released, which resolve these .NET Windows crashes.

Please see the below link for information on how to download and install these updates:

With the Affinity updates installed, you can now un-hide any previous Windows updates you have paused and install these without concern.

[Gaal Dornik]

On 11/9/2022 at 7:50 PM, sbstn said:

Thank you that worked ❤️. Very sad that you have to search the internet and forums to find this very simple solution. The developers could have included this as a mini bugfix....

 

Do you know where i can find the config file on the apps from the windows store? my publisher is from there.

Faced this problem recently, glad this solution works! Thank you.