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Affinity Photo Crashes When Searching for Font Even with One Font Installed


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2 minutes ago, Holgi said:

Will Serif fix this bug or what will happen next?

There are web postings indicating it happens to more applications than Affinity, possibly anything built using the WPF functionality of Windows. My guess is that it's something Microsoft will fix, and they simply released a bad patch that has caused the problem.

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0..3  and 2.0.3.1670 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta
iPad Pro M1, 12.9", iPadOS 16.3, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.6 and 2.0.3 / Affinity Designer 1.10.6 and 2.0.3 / Affinity Publisher 2.0.3

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  • 4 weeks later...

Let all updates installed, for security reasons. Then use the follwing solution:

  • Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
  • Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
  • Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
  • Replace the value true with the value false.
  • Save the file (administrative rights are required to overwrite!)

You should reset this setting as soon as Microsoft provides a fix for this problem.

AMD Ryzen 7 5700x | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1194)
Affinity Suite V2.0.4
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

"The biggest mistake is the arrogance to always believe that others are to blame."

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On 11/1/2022 at 11:26 AM, arsonfly said:

So these are the ones that are able to be uninstalled and the list of installed updates is attached as well, however they give me no option to uninstall them. 


You should be able to find Uninstall Updates link on the bottom of the Update History screen.
Or  search Control Panel from the search icon on the Taskbar.
https://www.pcmag.com/how-to/computer-acting-up-how-to-uninstall-a-windows-10-update

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Correct but it only allows me to uninstall those four updates and the one I uninstalled. It turns out I can actually scroll the fonts just fine so I'm going to do that until Microsoft fixes the problem.  I appreciate your help. I think Microsoft just doesn't let you uninstall updates after a certain period. 

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I have installed windows 11 update 22h2 and the problem is not solved. It's crashing in font search with loss of data. Since v2 is releases today will these critical bugs get fixed? Or is the software getting useless?

I don't have the money to upgrade double priced software and don't need new features. Only need a stable software.

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On 11/1/2022 at 3:43 PM, Komatös said:

Let all updates installed, for security reasons. Then use the follwing solution:

  • Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
  • Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
  • Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
  • Replace the value true with the value false.
  • Save the file (administrative rights are required to overwrite!)

You should reset this setting as soon as Microsoft provides a fix for this problem.

Thank you that worked ❤️. Very sad that you have to search the internet and forums to find this very simple solution. The developers could have included this as a mini bugfix....

 

Do you know where i can find the config file on the apps from the windows store? my publisher is from there.

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3 hours ago, sbstn said:

Do you know where i can find the config file on the apps from the windows store? my publisher is from there.

Programmes from the Microsoft Store are stored in a protected folder and require special access rights (Trusted Installer).

The default path is C:\Programmes\WindowsApps\.

If you know what you are doing, you can temporarily change the access rights with the programme 'TakeOwnership'. After you have done what you wanted to do, you should use the programme to set the rights back to the original state.

Download link: Click here to download the file

AMD Ryzen 7 5700x | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1194)
Affinity Suite V2.0.4
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

"The biggest mistake is the arrogance to always believe that others are to blame."

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  • 4 weeks later...
  • Moderators

IMPORTANT UPDATE for anyone still using V1 Affinity applications - 

Versions 1.10.6 of the Affinity suite have been released, which resolve these .NET Windows crashes.

Please see the below link for information on how to download and install these updates:

With the Affinity updates installed, you can now un-hide any previous Windows updates you have paused and install these without concern.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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  • 2 months later...
On 11/9/2022 at 7:50 PM, sbstn said:

Thank you that worked ❤️. Very sad that you have to search the internet and forums to find this very simple solution. The developers could have included this as a mini bugfix....

 

Do you know where i can find the config file on the apps from the windows store? my publisher is from there.

Faced this problem recently, glad this solution works! Thank you.

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