nitro912gr Posted April 22, 2020 Share Posted April 22, 2020 Hello I have a weird issue with the font caviar dreams. For whatever the reason in the system at home it show all the variants of the font, regular, italic, bold, bold italic, but I went to the office today only to find out that there with the same fonts and the fonts working on others apps, the affinity designer can't see italic and bold of that font for some reason. I don't know if this is present in another font I just use this for a work and I get the error when I open the file that the caviar dreams bold is missing. I checked in other applications and the font manager I use and the font is there. I tried to install in system just in case and still it doesn't work... I'm confused, everything between my home and office are at sync, windows, affinity versions, etc. Is there an option that I miss and probably force this font out? Thank you! Quote Current Workstation: CPU: AMD Ryzen 5 5500 - MOBO: Asus B450 - RAM: 16GB DDR4 2667Mhz - GPU: AMD Radeon 7850 1GB NVMe SSD: Crusial P3 1TB M.2 - SSD: Samsung Evo 850 256GB - PSU: XFX TS450 - OS: Win10 Link to comment Share on other sites More sharing options...
Staff Callum Posted April 28, 2020 Staff Share Posted April 28, 2020 Hi Nitro, If possible could you provide the fonts in question so I can look into this further with you? Thanks Callum nitro912gr 1 Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
nitro912gr Posted April 28, 2020 Author Share Posted April 28, 2020 15 minutes ago, Callum said: Hi Nitro, If possible could you provide the fonts in question so I can look into this further with you? Thanks Callum Thanks for your respond, I will be at my office later on and I will upload it. Quote Current Workstation: CPU: AMD Ryzen 5 5500 - MOBO: Asus B450 - RAM: 16GB DDR4 2667Mhz - GPU: AMD Radeon 7850 1GB NVMe SSD: Crusial P3 1TB M.2 - SSD: Samsung Evo 850 256GB - PSU: XFX TS450 - OS: Win10 Link to comment Share on other sites More sharing options...
kenmcd Posted April 28, 2020 Share Posted April 28, 2020 18 minutes ago, Callum said: If possible could you provide the fonts in question so I can look into this further with you? cc @nitro912gr The original fonts can be downloaded from FontSquirrel - https://www.fontsquirrel.com/fonts/Caviar-Dreams I am guessing this is related to the PostScript name field in the Regular font. Another user recently reported an issue with the Arial Nova fonts which are constructed the same way. He did not respond to a request for more info, but I did look closely at the Arial Nova fonts. These fonts have the same issue. In the Regular font the PostScript Name field (used for PDF output) is not the recommended format. It says: CaviarDreams Should be: CaviarDreams-Regular The other fonts PostScript Name fields are OK. - CaviarDreams-Italic - CaviarDreams-Bold - CaviarDreams-BoldItalic It appears that Affinity apps and/or PDFLib have a problem with this truncated PostScript Name. I created a testing version of the fonts with a fixed PostScript Name field. It is called: Caviar Dreams FPSN (for Fixed PostScript Names) The attached .7z file includes both the original and fixed fonts. Since the family name is different you can install both.Caviar Dreams - original and fixed.7z Test those fonts and see if your PDF issue is solved. Best way to test is to create a document with all the fonts used. That way you can see if the PDF library can sort them all out properly. @Callum As I mentioned above Arial, Arial Nova, and Arial Nova Condensed are constructed the same way. Since virtually all Windows 10 users are going to have these fonts this issue is fairly important. nitro912gr 1 Quote Link to comment Share on other sites More sharing options...
nitro912gr Posted April 28, 2020 Author Share Posted April 28, 2020 I can provide the fonts I use and I will test yours once I go to my office. indeed the fonts don't use regular after the name but not sure how is this working in one PC and not in the other one. Maybe it is some service pack on windows part? I just noticed that the windows at home are 1903 and at office 1909, but I'm not sure if I found out this problem before or after I did the update to 1909. Caviar-Dreams.zip edit: I traced back the font, I got it many years before from this blog http://www.nymfont.com/2009/06/new-caviar-dreams-font.html not sure if it is the same version with the font squirrel, I will check it at office. Nexusfont report mine as version 4.0 Quote Current Workstation: CPU: AMD Ryzen 5 5500 - MOBO: Asus B450 - RAM: 16GB DDR4 2667Mhz - GPU: AMD Radeon 7850 1GB NVMe SSD: Crusial P3 1TB M.2 - SSD: Samsung Evo 850 256GB - PSU: XFX TS450 - OS: Win10 Link to comment Share on other sites More sharing options...
kenmcd Posted April 28, 2020 Share Posted April 28, 2020 21 minutes ago, nitro912gr said: not sure if it is the same version with the font squirrel Those appear to be the exact same fonts (so they have the issue described above). nitro912gr 1 Quote Link to comment Share on other sites More sharing options...
nitro912gr Posted April 29, 2020 Author Share Posted April 29, 2020 21 hours ago, LibreTraining said: cc @nitro912gr The original fonts can be downloaded from FontSquirrel - https://www.fontsquirrel.com/fonts/Caviar-Dreams I am guessing this is related to the PostScript name field in the Regular font. Another user recently reported an issue with the Arial Nova fonts which are constructed the same way. He did not respond to a request for more info, but I did look closely at the Arial Nova fonts. These fonts have the same issue. In the Regular font the PostScript Name field (used for PDF output) is not the recommended format. It says: CaviarDreams Should be: CaviarDreams-Regular The other fonts PostScript Name fields are OK. - CaviarDreams-Italic - CaviarDreams-Bold - CaviarDreams-BoldItalic It appears that Affinity apps and/or PDFLib have a problem with this truncated PostScript Name. I created a testing version of the fonts with a fixed PostScript Name field. It is called: Caviar Dreams FPSN (for Fixed PostScript Names) The attached .7z file includes both the original and fixed fonts. Since the family name is different you can install both.Caviar Dreams - original and fixed.7z Test those fonts and see if your PDF issue is solved. Best way to test is to create a document with all the fonts used. That way you can see if the PDF library can sort them all out properly. @Callum As I mentioned above Arial, Arial Nova, and Arial Nova Condensed are constructed the same way. Since virtually all Windows 10 users are going to have these fonts this issue is fairly important. Just used your fixed font, it works. But then again only affinity have this special need, should we fill it as a bug or something? I have fonts from all times and ages, I can't have an app being picky on what works and whatnot. kenmcd 1 Quote Current Workstation: CPU: AMD Ryzen 5 5500 - MOBO: Asus B450 - RAM: 16GB DDR4 2667Mhz - GPU: AMD Radeon 7850 1GB NVMe SSD: Crusial P3 1TB M.2 - SSD: Samsung Evo 850 256GB - PSU: XFX TS450 - OS: Win10 Link to comment Share on other sites More sharing options...
kenmcd Posted April 29, 2020 Share Posted April 29, 2020 7 hours ago, nitro912gr said: Just used your fixed font, it works. 7 hours ago, nitro912gr said: should we fill it as a bug or something? Yes, this needs to be added to the Affinity Bug Tracker by one of the Affinity reps. Let's see if we can get the attention of some of the bug forum reps. @Jon P or @Gabe or @Patrick Connor or @AdamW or somebody on the Affinity team ... I have already seen this same issue here in the forums 3-4 times. Please add this issue to the developers bug tracker so it can be addressed. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 29, 2020 Share Posted April 29, 2020 3 hours ago, LibreTraining said: Let's see if we can get the attention of some of the bug forum reps. You are supposed to "get their attention" by posting in one of the Bug forums. Have you, or anyone, done that yet? Gabe and Jon P 2 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
nitro912gr Posted April 29, 2020 Author Share Posted April 29, 2020 43 minutes ago, walt.farrell said: You are supposed to "get their attention" by posting in one of the Bug forums. Have you, or anyone, done that yet? in the feedback part of the forum? nevermind found it I was one level below the main forum and couldn't see it. I will go report it. Quote Current Workstation: CPU: AMD Ryzen 5 5500 - MOBO: Asus B450 - RAM: 16GB DDR4 2667Mhz - GPU: AMD Radeon 7850 1GB NVMe SSD: Crusial P3 1TB M.2 - SSD: Samsung Evo 850 256GB - PSU: XFX TS450 - OS: Win10 Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 30, 2020 Staff Share Posted April 30, 2020 Hi nitro912gr, I'll close your other thread as I've moved this into bugs as it is better to deal with this one (having all the information above). I've just tried the original Caviar Dreams on my home PC (Windows 10 1903) and also on my work PC (Windows 1909) and both display all 4 fonts without an issue. I then downloaded Arial Nova from the Microsoft store (as mentioned by LibreTraining) and that is also working for me! What font manager is it you're using nitro912gr? Quote Link to comment Share on other sites More sharing options...
nitro912gr Posted April 30, 2020 Author Share Posted April 30, 2020 Hello again, I use nexus font in both systems. I also installed the font locally and still the 2 versions wasn't shown. That font that is provided by @LibreTraining above worked. I'm not sure what is this he is saying about changing in it about the PostScript name. Can you compare those fonts? Probably the problem is system specific but as I said I tried other applications and the font was working. I tried adobe suite and libre office. So I can only assume that something, somewhere within designer conflict with something that is specific in that system at my office. I just can't pin it down to report it. edit: just to clarify the problem was language agnostic. It is not that I used Greek and didn't show. It is not showing at all in the font list no matter the language of the original file that I worked at home. Quote Current Workstation: CPU: AMD Ryzen 5 5500 - MOBO: Asus B450 - RAM: 16GB DDR4 2667Mhz - GPU: AMD Radeon 7850 1GB NVMe SSD: Crusial P3 1TB M.2 - SSD: Samsung Evo 850 256GB - PSU: XFX TS450 - OS: Win10 Link to comment Share on other sites More sharing options...
Lorendin Posted May 1, 2020 Share Posted May 1, 2020 Hi everyone, I am glad this topic is already being discussed as I am seeing a similar issue for another font. Font: Bahnschrift As you can see, every font style is named "Regular". Bahnschrift is an original Microsoft font (https://docs.microsoft.com/en-us/typography/font-list/bahnschrift) Here you can see how Word is handling it: Details about my environment: Are you using the latest release version? Affinity Designer v1.8.3.641 Can you reproduce it? Yes Does it happen for a new document? If not do you have a document you can share that shows the problem? It appears also for a new document If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following: What is your operating system and version (Windows 10, OSX Mojave, iOS 12 etc)? Windows 10 Version 1909 (Build: 18363.778) What happened for you (and what you expected to happen) I expect to see the same font styles as shown in Word (Microsoft Office) Provide a recipe for creating the problem (step-by-step what you did). Just open the font selection and look for style of font "Bahnschrift" Screenshots (very handy) or a screen capture/video. See above Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. Nothing special installed. If relevant I can provide more HW specs. Did this same thing used to work and if so have you changed anything recently? (software or hardware) This is the first time the issue occured. I have not used Bahnschrift before with Affinity Designer. The font styles are available in Inkscape if this information helps. See screenshot below from Inkscape: Hopefully you can find fix for this. Cheers, Michael RGBear 1 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted May 1, 2020 Staff Share Posted May 1, 2020 23 hours ago, nitro912gr said: Hello again, I use nexus font in both systems. I also installed the font locally and still the 2 versions wasn't shown. That font that is provided by @LibreTraining above worked. I'm not sure what is this he is saying about changing in it about the PostScript name. Can you compare those fonts? Probably the problem is system specific but as I said I tried other applications and the font was working. I tried adobe suite and libre office. So I can only assume that something, somewhere within designer conflict with something that is specific in that system at my office. I just can't pin it down to report it. edit: just to clarify the problem was language agnostic. It is not that I used Greek and didn't show. It is not showing at all in the font list no matter the language of the original file that I worked at home. Thanks for that - I've tried Nexus Font and was still unable to replicate it so not entirely sure what might be up here! I'll pass your comments onto development and see what they have to say! 34 minutes ago, Lorendin said: Hi everyone, I am glad this topic is already being discussed as I am seeing a similar issue for another font. Font: Bahnschrift Hi Lorendin, The issue with Bahnschrift is different to the one discussed. Bahnschrift is a variable font, which we are currently not yet supported. This is something we're aware of however. Quote Link to comment Share on other sites More sharing options...
Lorendin Posted May 1, 2020 Share Posted May 1, 2020 11 minutes ago, Sean P said: Hi Lorendin, The issue with Bahnschrift is different to the one discussed. Bahnschrift is a variable font, which we are currently not yet supported. This is something we're aware of however. Ok, good to know. Thanks for the fast reply. Quote Link to comment Share on other sites More sharing options...
Sardine Posted May 16, 2022 Share Posted May 16, 2022 Hi there ! I'm here to bring back this old topic as I'm having a similar problem with my version of Affinity Designer. I'm using google font Big shoulder Display (that I've already been using in a different project, same product key, different computer) and it's not showing all of the styles. The font is working perfectly in others softwares (photoshop etc) It's really weird as this font used to work on a different computer... Can anyone help me ? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 16, 2022 Share Posted May 16, 2022 1 hour ago, Sardine said: It's really weird as this font used to work on a different computer... Can anyone help me ? Welcome to the Serif Affinity forums. Probably, on the computer where it works you have the Static version of the font installed, and on the computer where it doesn't work you have the Variable version of the font. The Affinity applications do not support Variable fonts. The download file from Google Fonts should have a folder labeled Static containing the font files you need to use. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
RaeH Posted April 9 Share Posted April 9 It seems as though I am having the same issue with the Filson Pro font. I have downloaded a variety of font styles onto my Mac (bold, book, italic, etc...) But only 1 will show up at a time in Affinity Designer (the most recent one I downloaded). It won't show all of them and I'm not sure why. So, I am limited to how I can use this font. In order to complete a project I am needing to use all font styles within the same document. Here is where I downloaded it, although I have tried various places https://font.download/font/filson-pro#google_vignette I would like to have ALL styles to work with at once in Affinity Designer. Is there a work-around? Quote Link to comment Share on other sites More sharing options...
kenmcd Posted April 10 Share Posted April 10 1 hour ago, RaeH said: It seems as though I am having the same issue with the Filson Pro font. ... Here is where I downloaded it, although I have tried various places https://font.download/font/filson-pro#google_vignette I would like to have ALL styles to work with at once in Affinity Designer. Is there a work-around? That particular version appears to be OK. There are versions of Filson Pro floating around out there which are really bad. So if you had installed those first, you may need to clear your font cache. After checking them.. I installed the versions above and all are listed in Affinity Designer v2.4.1 on Win10. So they appear to be fine. Quote Link to comment Share on other sites More sharing options...
RaeH Posted April 10 Share Posted April 10 Thank you! Unfortunately I'm still having the same problem after clearing the cache, removing the fonts and re-downloading. kenmcd 1 Quote Link to comment Share on other sites More sharing options...
kenmcd Posted April 10 Share Posted April 10 30 minutes ago, RaeH said: Thank you! Unfortunately I'm still having the same problem after clearing the cache, removing the fonts and re-downloading. Did you shutdown and re-start Affinity? It too has to rebuild its font cache. If it still does not work, make sure you do not have multiple versions installed. And make sure there is only one file for each font - the same files should not be in your user fonts and in the system fonts. If that does not work - I am out of guesses. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 10 Share Posted April 10 It might help, @RaeH, if you showed us a screenshot of what you're seeing in the Affinity application. RaeH 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
RaeH Posted April 10 Share Posted April 10 Here are some screenshots... It's showing that I've downloaded 5 styles of the Filson Pro font (after deleted previous versions, clearing cache/ restarting in safe mode and re-opening Affinity after it was closed) However, despite having 5 styles...Affinity only ever shows the last style I downloaded, not ALL of them. So I can never use more than 1 style at a time. When I am downloading each style, Font Book tells me that "A version of this font is already installed", so I select "Keep both". I've had to do this in the past I believe with other fonts and all the styles still work. If there's anything I might be missing in the process, please let me know. Or I can film a loom video as well to follow step by step. Thanks for your help, Quote Link to comment Share on other sites More sharing options...
kenmcd Posted April 10 Share Posted April 10 1 hour ago, RaeH said: When I am downloading each style, Font Book tells me that "A version of this font is already installed", so I select "Keep both". I've had to do this in the past I believe with other fonts and all the styles still work. Cannot do this with Affinity apps. The OS keeps track of the "right" font files to use. But Affinity scans the font folders to build its font cache, so if you have duplicates installed... it causes issues like this. So, as I mentioned above, make sure you have no duplicates installed. Uninstall the fonts, then make sure there are no files for those fonts left in the fonts folders, then reinstall the fonts. You should not get any message about "a version is already installed." Shut down any Affinity apps before doing this. Then when they are restarted the Affinity font cache will be rebuilt without duplicates. Quote Link to comment Share on other sites More sharing options...
RaeH Posted April 10 Share Posted April 10 The very first font style I download (for example "FilsonProBold") I get an install option. I don't get the "there is already a version installed" notice. But, after the first one, it's like they are seeing "FilsonProBold" the same as "FilsonProBook" and "FilsonProLight" etc... they are ALL being viewed as the same font and then I get the notice "there is already a version installed". That is why I keep selecting "Keep Both". If I select "Replace", then I'm only left with one font. If I select "Keep Both" then I have all of the fonts, but only one shows up in Affinity (the latest one I downloaded). Not sure if this gives more context....I will continue to try what you mentioned above, but wanted to mention that in case it gave further insight. Thanks. Quote Link to comment Share on other sites More sharing options...
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