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Sean P

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Everything posted by Sean P

  1. Hi Ron, Thanks for letting us know. I've passed this on to be investigated.
  2. Hi David, Thank you very much for letting us know. I can confirm this is something we do have logged with development. I've bumped the issue with them and passed your comments over.
  3. Hi garretm30, Thanks for letting us know - I've passed your comments on and bumped the issue with development.
  4. Hi anywherecreative, Thanks for letting us know. This is something we're aware of and is with development.
  5. Hi Loukash, Thanks for letting us know. I've reproduced this and passed it on to development.
  6. I'm locking this thread as it is a duplicate of your previous report. This is an issue we're aware of and with development to be looked at.
  7. Hi daxigua, Thanks for letting us know. This is something we're aware of and is with development to be looked at.
  8. Hi Sonny Sonny, This is something we have logged with development. I'll get the issue bumped with your report.
  9. Walt is correct - because of the large amount of scrollers in the panel, it is far to easy to accidentally alter the value of those, so the scroll wheel scroll was turned off for the panel.
  10. Hi Paul, Thanks for letting us know. This is something we do have logged with development.
  11. Hi DM1, Thanks for letting us know. I've reproduced this and passed it over.
  12. Hi nlaffan, Thanks for letting us know. Unfortunately the maximum grid size is incorrectly attached to the document's DPI. The lower the DPI, the higher the maximum grid spacing that is allowed. This is something we're aware of and is with development to be fixed. I've bumped the issue with them.
  13. Hi pburki, The issue is that many of the EPS files supplied by Stock websites are essentially AI files in disguise. When a file is saved in Illustrator it is saved with two streams: PDF and the native Illustrator parts. When we import AI files we have to rely on the PDF stream, because we cannot read Adobe's native Illustrator stream of data. Likewise when Illustrator saves an EPS - it saves a regular EPS version alongside an embedded AI file. So when other versions of Illustrator open it you get the full file, but because we cannot read native AI files we have to rely on the native EPS, which lacks the support for many of Illustrators features, particularly mesh fills/gradients. In this case you end up getting the aliasing issues you see where sections have been split up.Unfortunately there isn't anything we can do about this with regards to the format.
  14. Hi Matt25, Unfortunately this is one of those tricky ones, where this is likely to be an issue for some colours. With that said, the background is a bit darker than on desktop making this worse. That said we do have this logged with development so I will pass your feedback over. Thanks,
  15. Hi JensOlsson, This is something we do have logged with development. I will get your comments passed over to development.
  16. Thank you both for this report, we have reproduced it and it should be resolved in the next patch.
  17. Hi R3D3agl3, Thanks for letting us know, and you're very descriptive issue. We do have this logged with development to be fixed. In the meantime if you tick the 'Scale with Object' checkbox on the Stroke Panel it should correct the repeats for you, or at least improve them a lot!
  18. Thank you for letting us know. We're aware of this issue and have a fix ready for it which I'm pushing to get included into the upcoming 2.0.4 build.
  19. Hi Jk_ I may be a little late, but if they're all showing as licenced and your store content available on the right, there is no need to de-link.
  20. Hi @bcourtine I've reproduced this and passed it along to development. I would expect the Affinity Store installers to not have the same issues you're seeing, so I presume you're now sorted! Hi @Jk_ I presume your Affinity account is showing a Universal licence against it, or at least a single app licence for each of the apps you're trying to use? If so can try the following please: Close down all open Affinity apps Whilst holding down Ctrl, double click either Designer or Publisher (essentially the non-MS Store build of an app). Then tick 'Deactivate Affinity 2 apps' and click 'Clear' You should then see a sign in sign in dialog. Enter the Affinity ID details you've verified have a licence on our website with. Click 'Yes please link my account' You should then be able to run any of the other apps up and you should then be signed in able to access your store content. If you're still having issues then I would suggest dropping the support team an email, as they'll be able to get your account details and investigate further.
  21. My apologies! For whatever reason the file request was closed! I've reopened it so the link above should now work for you (and below) for ease of use: https://www.dropbox.com/request/SHLq7bOeKIytwHwBKaP8
  22. I have a created a link for you to upload to our internal Dropbox account: https://www.dropbox.com/request/SHLq7bOeKIytwHwBKaP8
  23. Hi The Shark, Could you attach a copy of the original documents shown please and also could you create a package from them and zip them up and attach those as well please? Are they documents created in V2, or are they V1 documents? If V1 have they ever been saved in V2? If you package them up, do they open correctly after packaging?
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