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Everything posted by Sean P
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[PHOTO ..1688] ESC key to Exit Isolation
Sean P replied to Ron P.'s topic in Photo 2 Bugs found on Windows
Hi Ron, Thanks for letting us know. I've passed this on to be investigated. -
Edit Text Style section names cut off in list
Sean P replied to garrettm30's topic in Publisher 2 Bugs found on macOS
Hi garretm30, Thanks for letting us know - I've passed your comments on and bumped the issue with development. -
Overlap in assistant dialog (designer)
Sean P replied to anywherecreative's topic in Designer 2 Bugs found on iPad
Hi anywherecreative, Thanks for letting us know. This is something we're aware of and is with development. -
Pressure Brush - Expand stroke bug
Sean P replied to Sonny Sonny's topic in Designer 2 Bugs found on Windows
Hi Sonny Sonny, This is something we have logged with development. I'll get the issue bumped with your report. -
Apub v2 Navigator zoom control mismatch
Sean P replied to DM1's topic in Publisher 2 Bugs found on iPad
Hi DM1, Thanks for letting us know. I've reproduced this and passed it over. -
Standard grid won't go over 256px
Sean P replied to nlaffan's topic in Designer 2 Bugs found on iPad
Hi nlaffan, Thanks for letting us know. Unfortunately the maximum grid size is incorrectly attached to the document's DPI. The lower the DPI, the higher the maximum grid spacing that is allowed. This is something we're aware of and is with development to be fixed. I've bumped the issue with them. -
Problem when opening 3rd party .eps files
Sean P replied to pburki's topic in Designer 2 Bugs found on macOS
Hi pburki, The issue is that many of the EPS files supplied by Stock websites are essentially AI files in disguise. When a file is saved in Illustrator it is saved with two streams: PDF and the native Illustrator parts. When we import AI files we have to rely on the PDF stream, because we cannot read Adobe's native Illustrator stream of data. Likewise when Illustrator saves an EPS - it saves a regular EPS version alongside an embedded AI file. So when other versions of Illustrator open it you get the full file, but because we cannot read native AI files we have to rely on the native EPS, which lacks the support for many of Illustrators features, particularly mesh fills/gradients. In this case you end up getting the aliasing issues you see where sections have been split up.Unfortunately there isn't anything we can do about this with regards to the format. -
Impossible to use SVG export for accurate mm-precision
Sean P replied to JensOlsson's topic in Designer 2 Bugs found on macOS
Hi JensOlsson, This is something we do have logged with development. I will get your comments passed over to development. -
Bug nos pincéis de textura - affinity designer V2
Sean P replied to R3D3agl3's topic in Designer 2 Bugs found on Windows
Hi R3D3agl3, Thanks for letting us know, and you're very descriptive issue. We do have this logged with development to be fixed. In the meantime if you tick the 'Scale with Object' checkbox on the Stroke Panel it should correct the repeats for you, or at least improve them a lot!- 1 reply
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- texture brush
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(and 2 more)
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Thank you for letting us know. We're aware of this issue and have a fix ready for it which I'm pushing to get included into the upcoming 2.0.4 build.
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Cannot login to register product
Sean P replied to bcourtine's topic in Affinity on Desktop Questions (macOS and Windows)
Hi Jk_ I may be a little late, but if they're all showing as licenced and your store content available on the right, there is no need to de-link. -
Cannot login to register product
Sean P replied to bcourtine's topic in Affinity on Desktop Questions (macOS and Windows)
Hi @bcourtine I've reproduced this and passed it along to development. I would expect the Affinity Store installers to not have the same issues you're seeing, so I presume you're now sorted! Hi @Jk_ I presume your Affinity account is showing a Universal licence against it, or at least a single app licence for each of the apps you're trying to use? If so can try the following please: Close down all open Affinity apps Whilst holding down Ctrl, double click either Designer or Publisher (essentially the non-MS Store build of an app). Then tick 'Deactivate Affinity 2 apps' and click 'Clear' You should then see a sign in sign in dialog. Enter the Affinity ID details you've verified have a licence on our website with. Click 'Yes please link my account' You should then be able to run any of the other apps up and you should then be signed in able to access your store content. If you're still having issues then I would suggest dropping the support team an email, as they'll be able to get your account details and investigate further. -
Publisher 2.0.3.1674, image disappears
Sean P replied to The Shark's topic in Publisher beta on macOS
My apologies! For whatever reason the file request was closed! I've reopened it so the link above should now work for you (and below) for ease of use: https://www.dropbox.com/request/SHLq7bOeKIytwHwBKaP8 -
Publisher 2.0.3.1674, image disappears
Sean P replied to The Shark's topic in Publisher beta on macOS
I have a created a link for you to upload to our internal Dropbox account: https://www.dropbox.com/request/SHLq7bOeKIytwHwBKaP8 -
Publisher 2.0.3.1674, image disappears
Sean P replied to The Shark's topic in Publisher beta on macOS
Hi The Shark, Could you attach a copy of the original documents shown please and also could you create a package from them and zip them up and attach those as well please? Are they documents created in V2, or are they V1 documents? If V1 have they ever been saved in V2? If you package them up, do they open correctly after packaging?