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V1 Specific FAQs Licencing & Customer Service OS Licensing and allowable number of installations How do I remove my Licence details? Changing your Affinity Store licence from macOS to Windows or vice-versa Bought Affinity Software but cannot log into the Affinity Store Switching software between Microsoft Store and Affinity Store Switching software between Mac App Store and Affinity Store I can no longer find Affinity V1 apps on your website or App Stores. Why? Windows OS Welcome screen is missing content and shows Affinity Logo The product key is valid, but there was an error writing the licence file Installer Errors, Setup Failed & Installer Windows UI Issues What to do if Affinity is failing to start, crashes on startup or the UI is not displaying correctly (Windows). RAW files appear dark when using a Surface Pro (Windows) I get the error "The data area passed to a system call is too small" when trying to Launch Affinity. Why? (Windows) I get a Blue Screen of Death (BSOD) relating to cldflt.sys when trying to launch Affinity. Why? Affinity Installer window not showing (Windows) Why do I need to enable Windows Aero? Supported Windows Version Not Found Installation failed with error code: (0x00000057), "The parameter is incorrect. " How do I enable the Windows "No Hardware" Flag? Windows Installation Issues [FAQ] The application has failed to start because its side-by-side configuration is incorrect [FAQ] How can I disable OpenCL compute acceleration on Windows? [FAQ] Windows Hardware Acceleration Requirements Mac OS Why do I get the error "Failed to Open File" or "Failed to Save Document" when using Affinity apps purchased from the Mac App Store? (macOS) macOS CODESIGNING crash when launching Affinity apps. Affinity apps and macOS Big Sur Compatibility Help within Affinity doesn't show any results when searched on macOS 1.10.8 macOS update (to avoid hang on startup using Light UI on Sonoma) iPad OS Current Apple iPad Store Hardware Compatibility List Supported Raw Cameras on iPad version How to switch seamlessly between Affinity V1 on desktop and iPad How to back up your Affinity V1 documents if you use only an iPad Which iPad models are supported? Publisher How to enable PDFLib logging in V1? How do I add additional Dictionaries to Affinity V1? [FAQ] Why is the PDF Passthrough option not available for a placed PDF in my document? Photo List of Supported Raw Cameras for Desktop & Lens Correction list How to configure plugins in Affinity Photo Workflow of RAW files in Affinity Photo General Feature Lists and Release Notes Affinity Range Information Can I trial Affinity V1 desktop apps before I buy? Downloading the Latest and Previous versions of Affinity apps? Updates not showing on App Store, Mac App Store and Windows Store How do I download Workbook resources? How do I reset the app back to its default settings? Do you have any downloadable Affinity keyboard shortcut cheat sheets? Can I export or backup my settings? Which Languages are supported in Affinity? Which drawing tablets work with Affinity? Are the Affinity Workbooks available as a PDF or eBook? What are the recommend system specifications for Affinity apps? Installing creative resources downloaded from the Affinity Store Why are your video tutorials not showing? What exactly do the Clear User Data options clear? CPU or GPU? Where to find Crash Reports File Hash information for latest Affinity apps [FAQ] Why is Bitdefender flagging/blocking Affinity downloads? [FAQ] Stock Panel no longer contains Unsplash Known Issues & Workarounds [WORKAROUND] Stroke width being printed incorrectly on rotated objects (Windows) [WORKAROUND] Crash when scrolling/panning around document [WORKAROUND] Plugins not working in Affinity Photo on Apple M1 Mac [BY DESIGN] Refining a selection as New Layer with Mask adds distortion [FIXED] Pixel Persona Tool Crash, Undo Limit & File Recovery Interval [FIXED] Scribble shows instead of keyboard when trying to use text tools. [FIXED] iPad apps crashing when accessing Preferences > Fonts on iPadOS 14. [FIXED] Affinity apps no longer start after installing the Windows 10 October 2020 (20H2) update [KNOWN ISSUE] ICC profiles missing from Affinity after updating to macOS Big Sur [KNOWN ISSUE] Performance related issues with Affinity apps on macOS Big Sur [KNOWN ISSUE] Why are Affinity apps crashing with Hardware Acceleration enabled when using an Intel Graphics Card? [KNOWN ISSUE] Latest AMD Adrenalin Drivers (21.4.1) Cause the Affinity apps to crash when loading [KNOWN ISSUE] Nvidia Graphics Card and Capture One Windows Explorer Integration [KNOWN ISSUE] Hardware Acceleration and AMD RX 5000 series and later cards [KNOWN ISSUE] Muli Font used in the Alice Project from the Publisher Workbook has changed [KNOWN ISSUE] There was an unexpected problem while handling the server's response (0x00000001) [KNOWN ISSUE] Affinity apps crashing on startup on Windows 7 [KNOWN ISSUES] Common issues found in the Affinity 1.10.0 update [KNOWN ISSUE] Affinity apps have performance issues on macOS Monterey [KNOWN ISSUES] Unable to Register or Sign in via Affinity Apps [KNOWN ISSUE] Blank screen when trying to register Affinity apps on old versions of macOS [KNOWN ISSUE] Exporting from Affinity apps on iPadOS 15.4 exports previous edits [KNOWN ISSUE] Recent Windows 10/11 crashing when when searching fonts, placing images, updating resources… [KNOWN ISSUE] Intel Arc graphics card causing Affinity to crash on launch [KNOWN ISSUE] Printing no longer possible in Affinity iPad apps after updating to iPadOS 16 [KNOWN ISSUE] Saving to an external drive gives "Failed to Save Document" error on macOS Ventura [KNOWN ISSUE] Affinity V1 apps crash on launch with macOS Sonoma, when using Light UI Style

Hi @GarryP you are right, the sky does appear to change dependant upon the colour selected, linear burn is a good option, although, even linear burn changes the colour a bit compared to the sand. I suppose it's to be expected really but it's least noticeable when using red, green and blue (RGB). I think the recolour filter is the way to go and add a levels adjustment to get it looking punchy. Image is here: https://unsplash.com/photos/black-and-gray-sports-bike-on-brown-sand-TEVOY_VIMbM

When I go to Stock photos I only get Pixabay and Pexels. How do I add Unsplash?

Hi there! I just wanted to share a list of sites that offer Public Domain Pictures in good quality. Some of them are listed in this thread, but I wanted to add more and publish a list of this kind of content (CC0 License, and also a High Permissive Licenses sites). Also, consider that there may be additional restrictions implied on these pictures, like brandings, buildings, people, etc. Also, please read each site's Licensing in order to ensure what can and can't be done. Edit: Since I crated this Topic, some things have changed, so: I removed non-working links and added a few more: [CC0] http://freeforcommercialuse.net/ [CC0] http://publicdomainarchive.com/ [HPL] https://pixabay.com/ [CC0] http://jaymantri.com/ [CC0] https://magdeleine.co/license/cc0/ [CC0] https://isorepublic.com/ [CC0] http://www.1millionfreepictures.com/ [CC0] http://realisticshots.com/ [CC0] http://startupstockphotos.com/ [CC0] http://publicdomainreview.org/collections/?medium=image [CC0] http://jeshoots.com/ [CC0] http://www.designerspics.com/ [CC0] https://negativespace.co/ [CC0] https://www.flickr.com/photos/spacex/ [CC0] https://www.pexels.com/ [HPL] https://unsplash.com/ [HPL] https://barnimages.com/ New: [HPL] https://pikwizard.com/ [HPL] https://gratisography.com/ [HPL] https://www.splitshire.com/ [CC0 and HPL] https://burst.shopify.com/ [CC0] https://libreshot.com/ [CC0] https://picjumbo.com/ [HPL] https://goodstock.photos/ New new: [CC0] https://pxhere.com/ Best regards!

Hi, after the update today I noticed that Unsplash is missing in the Stock Panels of all three apps. Is there a good reason for it or is it a bug? I'm on Windows 10.

Having just upgraded to the latest DAP Pro v 8, I thought I'd try out the new features and create a painting based on a picture from Unsplash. I also added a picture frame and the DAP signature in one of its new Rusty styles. I tweaked the image in the Affinity develop persona boosting contrast and vibrancy. Below is the original photo and the resulting painting (reduced size) done in Affinity Photo using the export persona. Both are JPEGs.

Hi, I have affinity designer on my iPad and Unsplash is not available in the stock studio. please help. Thanks, Simki

All photo's sourced at Unsplash. Ancient pillars created using shapes and textures. Colour scheme courtesy of my brain.

Hello everyone, I hope you're all doing well. I'm seeking some advice and feedback on an idea I've been brewing, and I believe this community is the perfect place to gather insights. I'm considering creating a platform similar to Unsplash or Freepik, but with a focus on files and templates specifically tailored for Affinity software users. My vision is to provide a hub where Affinity enthusiasts can freely share and discover resources to enhance their creative projects. Before diving headfirst into this venture, I wanted to reach out to you all for your thoughts and opinions. Do you believe there's a demand for such a platform within the Affinity community? Would you personally find value in a dedicated space to access and exchange Affinity-compatible files and templates?

Just for the fun of it. All photos courtesy of Unsplash.

In the stock panel we list a selection of stock image providers for the convenience of our customers on the basis of it being a free service. Unfortunately in the case of Unsplash they have begun demanding license fees for their API which is the reason they have been removed. The good news is this only affects Unsplash, the other options of Pixbay and Pexels continue to be available. Of course should you wish to use Unsplash images you can download directly from their website using a browser and then import into your Affinity apps by drag & drop or File -> Place, as you would with any other stock library not listed in the panel.

Hi there, i created a template for a magazine in DIN A5, mainly aimed at beginners. Experts change things like colorspace, bleed,.... All the images you see there are from unsplash, pexels and pixabay and also are only in 72dpi in that, so replacethem I also got a german and english version so the naming of textstyles and other things make sense for non-german speakers. Fonts necessary (both free): https://www.fontsquirrel.com/fonts/fira-sans https://www.freefonts.io/akrobat-font-free-download/ have fun with it and tell me if you got any ideas improvements, i don´t do templates very often.:) I put the template under CC0, so yeah have fun with it. Template_A5_german.aftemplate Template_A5_005_englisch.aftemplate

We are aware that since 9th March something has changed in the Unsplash website that means that when using the Unsplash section of the Stock Panel in ALL Affinity products on ALL OS's it is not possible to insert a stock Unsplash image without a crash. On Mac's the app can hang or do nothing. Please do not report this to us again. We do not need any more reports or crash dumps, thank you. The initial beta releases will fix the crash, but Unsplash may undo their change to make this problem go away in the 1.9.1 release build, or more likely we will adjust our end to get this to function again in a later beta and release to all customers soon <EDIT> Publisher betas, on macOS and Windows, now has a fix for this </EDIT> The latest ver 1.9.2 release builds on all platforms should have fixed this issue now, and adding content from the Unsplash stock panel is functional again.

What a grand title for such a simple picture concept! All photo's sourced at Unsplash. Visualisation created using Affinity Photo.

I don't know why Serif is out of the race to provide a tool for graphics because there are currently no basic functions for me that even Adobe provides for free via the website like automatically delete the background. If it is to become a basic work tool for many, they should cooperate with, for example, unsplash to train machine learning on their photos.

Dragging stock image from Unsplash into document causes APh to crash. Works fine for Pixabay and Pexels. I tried rebooting the whole machine and it still happens. Double clicking Unsplash image gets you to image on the Unsplash site, so it seems to be working there...

Might be an issue going back to the Unsplash crash a few weeks back but has anyone noticed the scroll bar is no longer there for Unsplash unlike Pixabay and Pexels

When I attempt to move an image from Unsplash to the document the program suddenly crashes. Does not occur with Pixelbay or Pexels. Occurs in both Designer and Photo - did not test but likely to occur in Publisher since all three programs share the same engine. Oh, upgraded the other day to latest....1.9.1xxx for all three programs. I get a checkbox request from both Pixelbay and Pexels the first time I used them about licensing.......I didn't get it for Unsplash. Running Windows 10 Just reporting the issue. BTW, if you double click on the image you want in unsplash, it does open up your browser where you can download the image you want. So that is a workaround until they get it fixed

Is anyone else having issues with the use of Unsplash causing crashing? I am using Affinity Designer, vr 1.9.1.979 on Windows 10. Everytime I attempt to grab a reference photo from Unsplash the program crashes and boots me out. Any fixes at this time?

The pinned FAQ was recently updated to say: I'm sorry to have to say "Oh no it isn't!" And since I'm briefly in unseasonable panto mode, let's add: (Bugs?) "They're behind you!" #ahem Photo, Designer (both Mac App Store) and Publisher (Affinity Store) - each the latest v1.9.2 production releases - are still crashing when searching for a keyword in Unsplash stock. This is on my Mac mini M1 running the current version of Big Sur. Searches in Pexels and Pixabay are functioning as expected. Repeatable steps in all three apps: launch app create new blank document (any size) and save file <-- this step is optional display Stock panel select Unsplash type keyword in search field press [Return] (and retreat to a safe distance) crash! I wonder if there have been two problems all along, since I've not seen anyone else report this continued problem since 1.9.2 went through beta and was subsequently released to production? I've attached the crash logs from each app and they all seem pretty much identical. I'm afraid my ability to interpret them is limited, so I can't read much into them. Photo: Affinity Photo_2021-04-07-215137_Garys-Mac-mini.crash Designer: Affinity Designer_2021-04-07-215532_Garys-Mac-mini.crash Publisher: Affinity Publisher_2021-04-07-220226_Garys-Mac-mini.crash Let me know if there's any additional information that you'd like to see…

Placing an image and trying to set its scale on the toolbar is basically impossible. Steps to reproduce: Create a new document, I've used a simple press ready A4, 300 DPI Drag and drop an image into the newly created document, I've used this from Unsplash Select the image and use the toolbar to set a percentage scale, such as 50% Notice the image is scaled, but to a completely different value Keep trying to scale the image, the values will increasingly become completely erratic (!!!) Notice that trying to set a specific DPI value, such as 300 or 600, works as expected See the attached video below for a visual guide: Erratic Percentage.mp4 Thanks!

Every time I attempt to search for a stock photo from within Affinity Photo 1.7 with 'Unsplash, Affinity crashes. I can search the other 2 sites (Pixabay & Pixels) without any problem but not Unsplash. Any suggestions on how to fix this. I am using a Mac with the latest operating system.

I just saw the news that Getty Images is acquiring Unsplash. Is this a good thing or a bad thing for Affinity? Does anyone know what impact this may have with Unsplash integration in Affinity apps?

When i create a new document and want to add a image from Stock Unsplash. Affinity Photo Closes. Works perfect from Pixabay and Pexels.. the only problem is from Unsplash.

I'm using the latest versions (1.7.1) of both Affinity Photo – and Affinity Publisher (1.7.1). This crash is consistently reproducible. Steps to reproduce: Open Affinity Photo 1.7.1 (or Publisher 1.7.1) Create new blank document Go to Stock panel Search Unsplash - instant crash Searching the two other Stock sources, Pexels and Pixabay, seems to be robust. OS: macOS High Sierra (10.13.6) See this 33 second video in case I'm missing anything from the description: affinity Stock crashes-Video only.mp4 No new software nor hardware installed recently that might explain this. Curiously, I tried this feature briefly on my office iMac yesterday and all three worked there. On my roughly similarly specced and configured iMac at home, there are consistent crashes when searching Unsplash in both Photo and Publisher. Today was the first time I have tried the Stock search at home. I wondered at first if I might have caused a problem when adding a rule to my 3rd-party firewall, Little Snitch. But the problem persists even when LS is stopped, so almost certainly not relevant. You can see I actually turn it off first in the video. I've attached the two most recent crash logs from Photo and Publisher for your enjoyment. Let me know if I can add anything that might help… Affinity Photo_2019-06-21-171012_iMac27.crash Affinity Publisher_2019-06-21-143220_iMac27.crash