Panlumix Posted February 19, 2019 Share Posted February 19, 2019 Whe n uploading a NEF RAW file the lens details are not displayed,instead there is a combination of letters and numbers and it says (unknown). Link to comment Share on other sites More sharing options...
Staff Chris B Posted February 19, 2019 Staff Share Posted February 19, 2019 Panlumix, Can you please attach the image so we can investigate this further? How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Panlumix Posted February 20, 2019 Author Share Posted February 20, 2019 Hi Chris, This is a clip showing the problem,as you can see this would normally show the lens type. Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 20, 2019 Share Posted February 20, 2019 8 hours ago, Panlumix said: Hi Chris, This is a clip showing the problem,as you can see this would normally show the lens type. As @Chris B mentioned above, could we get a copy of the image please? i.e. JAC_0261.NEF Link to comment Share on other sites More sharing options...
Panlumix Posted February 20, 2019 Author Share Posted February 20, 2019 Hi Chris a typical RAW file.JAC_0271.NEF Link to comment Share on other sites More sharing options...
laurentia Posted February 27, 2019 Share Posted February 27, 2019 Hi Panlumix, Unlike the final version 1.6.5 that works correctly, I also have the problem with the beta 243 but the lack of data is mentioned in plain text! Aperture and shutter speed are not mentioned : Strangely, I get the same hex string as you when exiftool is present in the beta "Resources" directory!? And there, aperture and shutter speed are correct. Hope if this can help ... Link to comment Share on other sites More sharing options...
laurentia Posted March 3, 2019 Share Posted March 3, 2019 Unfortunately, no change with the new beta 251 ... Why does beta come without exiftool? Photo seems to need it because without him, it displays "no camera data" ... Link to comment Share on other sites More sharing options...
Panlumix Posted March 3, 2019 Author Share Posted March 3, 2019 I still have had no response to my original post from Affinity,I have as you can see sent a copy of a photo for them to investigate.I thank you for looking into this for me,I will now try to find how to update the exiftool,I can see I have a version on my system. I find it rather strange nobody else has posted having the same problem. Link to comment Share on other sites More sharing options...
Ron P. Posted March 3, 2019 Share Posted March 3, 2019 I'm not seeing those problems. Exiftool does launch with the current Beta. However I don't know why 2 of them. Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
laurentia Posted March 3, 2019 Share Posted March 3, 2019 2 hours ago, Panlumix said: I still have had no response to my original post from Affinity,I have as you can see sent a copy of a photo for them to investigate.I thank you for looking into this for me,I will now try to find how to update the exiftool,I can see I have a version on my system. I find it rather strange nobody else has posted having the same problem. Hi, it's easy to update exiftool here : https://www.sno.phy.queensu.ca/~phil/exiftool/ what is strange is that the final version 1.6.5 came with exiftool ... anyway, I do not remember having put it there before ... Link to comment Share on other sites More sharing options...
laurentia Posted March 3, 2019 Share Posted March 3, 2019 20 minutes ago, Ron P. said: I'm not seeing those problems. Exiftool does launch with the current Beta. However I don't know why 2 of them. Hi, sorry, but I have two machines on which I installed the beta and neither came with exiftool ... I just put it on one of them to check this problem. Link to comment Share on other sites More sharing options...
Panlumix Posted March 3, 2019 Author Share Posted March 3, 2019 Here are 2 clips one from the stable and on e from the beta,these are in resources.They both show the exifdata file,so why does the exiftool not open in the beta version? Link to comment Share on other sites More sharing options...
walt.farrell Posted March 3, 2019 Share Posted March 3, 2019 Photo Beta ships a copy of exiftool.exe, which you can find in the Resources subdirectory in the folder where you installed Photo Beta (e.g., by default at C:\Program Files\Affinity\Affinity Photo Customer Beta\Resources). It's version 11.1.4.0 according to Windows, which is 11.14 in the numbering scheme used by the Exiftool author. (That means that it is 15 releases downlevel at this point, but much newer than the version that ships with the retail version of Photo, which includes version 10.something of Exiftool.) If you don't see it running when you use Task Manager, then something is wrong. You should see two copies running. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Panlumix Posted March 3, 2019 Author Share Posted March 3, 2019 Hi Walt,that is the problem I do not see it running in Task Manager on the beta version,although it still has the exif data embedded when I open the exif drop down menu.However it does not show the lens on the top line. Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 3, 2019 Share Posted March 3, 2019 I have a feeling that we have already fixed this, but I need to check when I'm back in the office next week (I don't believe it's anything to do with exiftool, nor will it be solved by updating exiftool - I think...). Link to comment Share on other sites More sharing options...
Panlumix Posted March 4, 2019 Author Share Posted March 4, 2019 I am sorry Mark but this has not been fixed,and I have the latest 251 update.I agree with you on the EXIFTOOL,however this does need updating it is quite a few behind.Looking forward to having this problem resolved,although to some it might seem minor. Link to comment Share on other sites More sharing options...
laurentia Posted March 4, 2019 Share Posted March 4, 2019 17 hours ago, Mark Ingram said: I have a feeling that we have already fixed this, but I need to check when I'm back in the office next week (I don't believe it's anything to do with exiftool, nor will it be solved by updating exiftool - I think...). Hi Mark, I think I understood the problem regarding the non-installation of exiftool by the beta ... This happens if we have manually updated exiftool. I just did the test with a clean install of the beta 243 on which I manually updated exiftool with the latest 11.29 version. I then updated with beta 251. In this case, the updating process removes everything but does not reinstall exiftool! It's reproducible. Other programs use exiftool like Photomatix and Geosetter for example. Geosetter includes an exiftool update process that starts at launch ... For the Panlumix's problem, I think that AF Photo does not correctly decode the information provided by exiftool ... Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 4, 2019 Share Posted March 4, 2019 Hi @laurentia, yes, this is to be expected as it will only remove the files that we installed. It knows that the updated exiftool was not installed by us, so it won't remove it. Link to comment Share on other sites More sharing options...
laurentia Posted March 4, 2019 Share Posted March 4, 2019 1 hour ago, Mark Ingram said: Hi @laurentia, yes, this is to be expected as it will only remove the files that we installed. It knows that the updated exiftool was not installed by us, so it won't remove it. Sorry Mark, but we did not understand each other! Everything is removed, but the problem is that in this case and in this case only, exiftool is not reinstalled. This is a bug in the update process. Take the test yourself: - uninstall the current beta, -make a clean installation of a previous beta (243 for example), - replace the exiftool in the Resources folder with the latest version 11.29, - double-click on the beta 251 installer and click on the update button, -when it's finished, go back to the Resources folder of the new beta: exiftool is not there! As I said, it's reproductible. Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 4, 2019 Share Posted March 4, 2019 2 minutes ago, laurentia said: replace the exiftool in the Resources folder with the latest version 11.29 At this point you have modified the installation, this is not something we anticipate (nor have tested), and not anything that we would support. In the next release we will no longer ship exiftool, so this entire problem should go away. Link to comment Share on other sites More sharing options...
laurentia Posted March 4, 2019 Share Posted March 4, 2019 Oh ok ! It had to be said right away ... Link to comment Share on other sites More sharing options...
Panlumix Posted March 5, 2019 Author Share Posted March 5, 2019 Thank you Laurentia,for your input to my problem,and also to Mark for clearing up the same.I use another library program so I have the EXIF data there to reference from.So now I do not have to rely on AP for this info in the future. Link to comment Share on other sites More sharing options...
laurentia Posted March 5, 2019 Share Posted March 5, 2019 You're welcome ! This is a problem that should affect some other users. Link to comment Share on other sites More sharing options...
carl123 Posted March 8, 2019 Share Posted March 8, 2019 @Panlumix This appears fixed in .256 (released yesterday) you may want to verify and confirm To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Panlumix Posted March 8, 2019 Author Share Posted March 8, 2019 HURRA!!! Problem fixed. Mark Ingram 1 Link to comment Share on other sites More sharing options...
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