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List of all V2 FAQ's


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Please find all of our V2 FAQ's listed below, if you have any trouble with these please create a new post and we'll be happy to help.

Licensing & Customer Service

Affinity V2 Learning Resources

Affinity V2 Launch Frequently Asked Questions

Affinity V2 guide to installing add-ons

How do I Licence and Register Affinity V2 apps?

How do I deactivate a device and remove my licence from Affinity V2?

General

How do I update Affinity V2 apps?

Downloading the Latest and Previous versions of Affinity V2 apps?

Where do I find Crash Reports for Affinity V2 apps?

Can I use Affinity Designer V1 and Photo V1 with StudioLink in Affinity Publisher V2?

Custom content from the Designer and Photo Personas in Affinity Publisher V1 didn't migrate to V2. Why?

What are the recommended system specifications for Affinity V2 apps?

Can I open existing Affinity V1 files in Affinity V2?

Do you offer a trial version of your Affinity V2 apps?

List of Supported Raw Formats (Cameras) for & Lens Correction list in Affinity 2.0.x

Does Affinity V2 have scripting support?

Does Affinity Designer V2 have bitmap tracing?

Windows

I'm trying to install Affinity V2 on Windows and it's failing with Error 0x80073D10. Why?

I'm trying to install Affinity V2 on Windows and it's failing with Error 0x80073CFD. Why?

I'm trying to install Affinity V2 on Windows and it's failing with Error 0x80073CF3. Why?

I'm getting the error "Cannot open app package. Error in parsing the app package". Why?

Why am I getting the error "Sideloading is blocked by policy" when trying to install Affinity V2 on Windows?

I get the error "CONCRT140.DLL is either not designed to run on windows..." when trying to run Affinity V2. What's happening?

I get the error "App Installer failed to install package dependencies..." when installing on Windows. How can I resolve this?

I get the error "The data area passed to a system call is too small" when trying to run Affinity V2 on Windows. Why?

How to save a copy of Application Logs from Event Viewer on Windows?

Will Affinity V2 run natively on Windows ARM?

How do I disable OpenCL Compute Acceleration (Hardware Acceleration)?

Troubleshooting install and uninstall issues for Affinity V2 on Windows (.MSIX)

Accessing Affinity V2 apps from other apps

Is it possible to change the Installation Path when installing Affinity V2?

How do I create a Desktop Shortcut for Affinity V2 apps?

Why are we using MSIX for Windows installers?

Are legacy MSI v2 installers available?

How do I find out if I have a Direct3D level 12.0 capable graphics card?

How do I find out if I have a DirectX 10 compatible graphics card?

macOS

Brush cursor disappears in-between brush strokes on macOS Ventura. Is that expected?

Where can I find Separated Mode in Affinity V2 apps on macOS?

iPadOS

Is Stage Manager supported in Affinity V2 apps?

Is it possible to run Affinity V2 iPadOS apps on MacOS?

Can my files & content be transferred from Version 1 to Version 2 on iPad?

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