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I'm getting the message "There was a problem connecting to the server….." or prompted to enter server credentials when starting V2 on macOS. Why?


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If you've previously been working on a document that was stored on a connected Networked Drive or a Network Attached Storage and subsequently disconnect from the network and launch V2, you may receive the below messages:

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This is a known issue and our developers are currently investigating. Sometimes you can just dismiss this messages but for the majority of users the application will hang. You can workaround this by deleting the MRU.DAT file from the below locations:

  • ~/Library/Application Support/Affinity Designer 2/
  • ~/Library/Application Support/Affinity Photo 2/
  • ~/Library/Application Support/Affinity Publisher 2/

Please note: We've also had similar reports from users with Google Drive installed. The workaround listed above will also work for these users.

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