Jump to content
walt.farrell

OpenCL problem in 1.9.0.733

Recommended Posts

I tried creating a new document from the clipboard (which contains a screenshot).

Without OpenCL enabled in the Photo Preferences I get this, as expected:

image.png.31567417ac1bb71282a1e3078a00009a.png

 

With OpenCL enabled I get this:

image.png.1afa499032b40d7173dad9968402d10c.png

Note: This is on my laptop; specs in my signature.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites

Note: I get inconsistent results. I closed Photo, restarted it, used File > New from Clipboard again. A couple of times I got the result I showed above. Another time I got the proper image in the workspace, but the black preview in the Layers panel. And then (10-15 seconds later) the Layers panel updated to show the proper image in the layer thumbnail.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites
Just now, Mark Ingram said:

@walt.farrell are you on the latest drivers for your cards?

Good question, Mark. I will check.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites
9 minutes ago, walt.farrell said:

Note: I get inconsistent results. I closed Photo, restarted it, used File > New from Clipboard again. A couple of times I got the result I showed above. Another time I got the proper image in the workspace, but the black preview in the Layers panel. And then (10-15 seconds later) the Layers panel updated to show the proper image in the layer thumbnail.

OK - the "new from clipboard" part is probably the interesting bit here. I assume you can load a document normally etc? What happens when you create a new document, then paste into it?

Share this post


Link to post
Share on other sites

Yes, I can load JPG and PNG files normally (and with impressive speed).

I then tried a RAW file. It loaded properly into the Develop Persona, but when I Developed it the final image had a black square over part of the image which was not there in the Develop Persona, nor while the Developing progress bar was active, and is not in the original image:

image.png.780935de50717341679474072c2c21a8.png

I closed that image, and reopened the RAW image, and repeated the Development process. Again I got a black square over part of the image, but a different part:

image.png.6a605824c19faba1f59991bf2f5a7476.png


(I can make that RAW file available via Serif's Dropbox, if needed.)

Pasting into a new document: I created a new document (Letter Preset) and got the expected white canvas except for an artifact in the lower left:

image.png.a5c6b7524ed95e4ee1c8a26c65bbb174.png

Zooming in/out removed that artifact.

I then pasted my screenshot into the document and that worked properly.

 


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites

I have not yet checked to make sure my drivers are all up-to-date, but I thought I would try switching from the NVIDIA GeForce GT 630M to the Intel HD Graphics 4000 just to see what might happen.

I have the same issue with New from Clipboard.

When creating a new document, I got something different: The document had a gray background in the workspace rather than the expected white, but it was white in the Navigator panel:

image.png.cb803131b21ae661a28817d8a93741d7.png

Zooming in/out did not change the document in the workspace, so it seems not to simply be a momentary rendering issue.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites
3 hours ago, Mark Ingram said:

are you on the latest drivers for your cards?

Yes, I'm on the latest ones I can find for my graphics cards and CPU.

 


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites

Also, I've found that with OpenCL enabled I cannot use Ctrl+N more than once. I can create one document (Letter preset) but when I try to create a second one Photo beta goes into "Not Responding" state, with Task Manager showing high CPU utilization (15-20% or so) and also showing "GPU-0 Copy".

I also cannot Open two images (JPG or PNG). The first one opens; and I get "1 Document loading" for the second one, and Photo Beta goes into "Not Responding", and roughly the same CPU utilization.

I have a Windows .DMP file for one of these, but it's big enough that I may need a Dropbox link to upload it.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites

I did some testing on .734 today, @Mark Ingram. I have now tried on several occasions to Open more than one file (JPG or PNG). The first file opens. The second Open does not complete. I created another .DMP file using .734, in case you want it.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites

More testing...

  1. I disabled the NVIDIA GeForce GT 630M display adapter from Windows Device Manager. Renderer was still the default Intel HD Graphics 4000 adapter. Then I could successfully load multiple images into Photo.
  2. I then re-enabled the NVIDIA adapter, and disabled the Intel HD Graphics 4000 display adapter. This caused some screen oddness as apparently it was what Windows was using for screen display, and I noticed that in Photo the Renderer was listed as Microsoft Basic Renderer. However, again, I could successfully load multiple images into Photo.
  3. I then re-enabled the Intel HD Graphics 4000 adapter, and everything still seems to be working. With both adapters active, and the Intel adapter for the Renderer, I can still load multiple images.

This leaves me puzzled about what was going on, but the immediate problem seems to have been resolved somehow.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites

I too have probs with HW Acc. = ON. I think it's the display driver as differrent zoom-settings give also different results.

(GT 750M)

with HW Acc. = OFF everything is fine

image.png.422a80923dc49b3d273522b769d51b1f.png

Img = HW Acc. = ON / painting with a pixelbrush

Share this post


Link to post
Share on other sites

I'm getting the same blockiness as Walt with OpenCL activated. I also find that if I zoom in and out, AP will crash.


Affinity Photo 1.8.5.703 ; Affinity Photo Beta 1.9.0.733); Win10 Home Version:1903, Build: 18362.207: Intel Core i7-4770, 3.90GHz, 32GB Ram, Nvidia GTX 645, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

Share this post


Link to post
Share on other sites

Just tested this on my system (details in my signature), having activated the CL option and had APh Beta restart: opening a .jpg, no problem; opening a .CR2 RAW, initially I see a "black rectangle" upper right corned of the image, but it disappears within two or three seconds; pressing "Develop" (no changes made from default settings) the phenomenon repeats, i.e, initially the developed image also has the black rectangle in the same upper right corner but it similarly disappears within two or three seconds.

So, a graphics redraw problem?

Jeff


Win 10 Pro, i7 6700K, 32Gb RAM, AMD Radeon R7 360 and Intel HD530 Graphics

 

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher.

Share this post


Link to post
Share on other sites
2 hours ago, emmrecs01 said:

So, a graphics redraw problem?

Perhaps, but for me the block did not go away, even with zooming in and out.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites
1 hour ago, Chris B said:

For those of you who are getting the rendering issues, are you able to start and complete the benchmark? 

No. It hangs before reporting the Raster (Multi CPU) results.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites

@Chris B

Benchmark completes for me.  Screenshot below, system spec in my signature.ScreenShot00793.jpg.98440688963c997c7cfd6c0f83314b67.jpg

I assume the fact that my earlier attempts to run Benchmark failed because I had not then activated the CL option?  Previously, several results were showing as N/A.

Jeff


Win 10 Pro, i7 6700K, 32Gb RAM, AMD Radeon R7 360 and Intel HD530 Graphics

 

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.