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  1. Right, just my lame try to manually "obscure" full path. Anyway, below is contents of %AppData%\Affinity\Photo\1.0 (Beta)\CrashReports Listed recursively, so attachments, Backtrace and reports directories are empty. Mode LastWriteTime Length Name ---- ------------- ------ ---- d----- 2018-11-20 14:11 attachments d----- 2018-11-20 14:11 Backtrace d----- 2018-11-20 14:11 reports -a---- 2018-11-20 14:11 0 metadata -a---- 2019-02-06 16:10 45 options.json -a---- 2020-11-09 13:39 40 settings.dat
  2. There is no crash report (%AppData%\Roaming\Affinity\Photo\1.0 (Beta)\CrashReports\reports folder is empty).
  3. Hi Mark, I understand that hardware acceleration won't work with older hardware. But I just tried Affinity Photo 1.9 beta at my office and it doesn't work at all. Splash screen shows up, after that main window (with no palletes and menus yet) opens and after few seconds it just quits. This PC is a relic, with i3-2100 and Radeon HD 7470, but there were no problems with previous versions. Both Designer and Publisher 1.9 beta run just fine. What could be the problem?
  4. Email AffinityReturns@serif.com with your order number and Serif will sort this out for you.
  5. Use Unconstrained mode. It seems that "absolute" now means that that after cropping the picture gets resized to specified size.
  6. Strange, it is MUCH more smooth on my not so beefed-up system [i7-4770, 16 GB RAM, GTX 1660 Ti, SATA SSD etc] with 16 Mpix image! Show us your performance preferences, maybe you have selected WARP renderer?
  7. Your guessing correctly. This is a header of a broken file: %PDF-1.7 1 0 obj <</Type /XObject /Subtype /Image /Name /Im1 /Width 2550 /Height 3508 /Length 900578 /ColorSpace /DeviceRGB /BitsPerComponent 8 /Filter [ /DCTDecode ] >> stream And this is a header of a file saved (no changes made, just "save as") in Acrobat Reader: %PDF-1.7 %âãÏÓ 7 0 obj <</Linearized 1/L 905820/O 9/E 901664/N 1/T 905529/H [ 436 137]>> endobj 12 0 obj <</DecodeParms<</Columns 3/Predictor 12>>/Filter/FlateDecode/ID[<659395BFB44F0C4AA90F570BF97EEE95><659395BFB44F0C4AA90F570BF97EEE95>]/Index[7 7]/Info 6 0 R/Length 36/Prev 905530/Root 8 0 R/Size 14/Type/XRef/W[1 2 0]>>stream hÞbbd`b`Òeb`°ab`ܤ™þ>² !éÅ endstream endobj startxref 0 %%EOF 13 0 obj <</Filter/FlateDecode/I 69/Length 58/S 36>>stream hÞb```f``üÀÀÀÀ»9&`aà@â1C1C"ƒkÃíG ¼J4#0 endstream endobj 8 0 obj <</Metadata 1 0 R/Pages 5 0 R/Type/Catalog>> endobj 9 0 obj <</Contents[10 0 R]/CropBox[0 0 578 795]/MediaBox[0 0 578 795]/Parent 5 0 R/Resources<</ProcSet[/PDF/ImageC/ImageB/ImageI]/XObject<</Im1 11 0 R>>>>/Rotate 0/Type/Page>> endobj 10 0 obj <</Length 47>>stream q 577.36 0 0 794.26 0.00 0.00 cm 1 g /Im1 Do Q endstream endobj 11 0 obj <</BitsPerComponent 8/ColorSpace/DeviceRGB/Filter[/DCTDecode]/Height 3508/Length 900578/Name/Im1/Subtype/Image/Type/XObject/Width 2550>>stream
  8. I thought that is why OpenGL and DirectDraw/Direct3D was invented, but I am not a programmer and my knowledge on that subjest is superficial. I really hope you will overcome difficulties, because I have tried radial blur on 100 MPix image myself and, well... it was not that impressive at all
  9. I see a lot of childish behavior there. "Mom, he's got a new toy and I don't!" This tread should be: Is Serif planning (or even better: already working on) GPU support in Affinity apps on Windows? @Patrick Connor?
  10. This particular PDF file seem to lack large part of the header section. You can easily fix this by opening it in Adobe Acrobat Reader and saving it from there.
  11. Hi Andy, Is it normal for your authorised resellers to block whole countries and why?
  12. Well, I know that is sounds improbable, but maybe you have your country set wrong in Personal details section of Affinity Store Account details? https://store.serif.com/en-us/account/details/
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