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Hello together, 

I am aware that there have been threads on this topic, but none of them provided a solition. 

My problem: I've been in the process of developing some cr2 from my Canon 80D when the develop persona opened the raw files way too dark all of a sudden. 

This happened in between two images. One image opened just fine - the next one turned out way too dark (see attached image).

The thing that makes me really wonder what happened: When I now open the first one which worked normally, it now opens too dark, tooEven though it has worked before. 

I can't seem to find a solution to this problem and it breaks the software for me. I am dependant on a working develop persona and in the middle of delivering a set of pictures to a client. I love Affinity Photo + Designer and would be sad if I had to switch to Adobe because of this :-/

 

Any help is appreciated. Have a nice weekend!

 

affinityphotoraw.jpg

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In the Develop Persona, go to View / Studio / 32-bit Preview.  Check that the exposure and gamma values haven't been set too low, and that the display transform is ICC Display Transform.


AP user, running Win10

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To add another interesting fact: 

When I turn the exposure up to make the raw as bright as the jpg the camera shot additionaly and then hit develop, the image turns out way to bright once the development-process finishes...

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It's intresting that the preview in the Navigator panel is brighter than the image in the workspace.


-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.7.3.481 and 1.8.0.514 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.514 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.523 Beta

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Hi @EssaEll,

Is it possible to send me a copy of your RAW file as I can only replicate the issue you are having if in the 32bit preview Studio I change the Display Transform to unmanaged 

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Hi EssaEll,

Could you also send us your user data? Please do the following:
Go to %AppData%\Affinity\Photo\1.0 and rename it to 1.1 and then send me the renamed folder using this private Dropbox link. You will have to zip it up first :) 

We have seen this a few times and have found it impossible to reproduce so your folder could potentially lead to us fixing this! 

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8 hours ago, Chris B said:

Hi EssaEll,

Could you also send us your user data? Please do the following:
Go to %AppData%\Affinity\Photo\1.0 and rename it to 1.1 and then send me the renamed folder using this private Dropbox link. You will have to zip it up first :) 

We have seen this a few times and have found it impossible to reproduce so your folder could potentially lead to us fixing this! 

Upload complete :)

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On 9/15/2019 at 7:08 PM, DWright said:

Hi @EssaEll,

Is it possible to send me a copy of your RAW file as I can only replicate the issue you are having if in the 32bit preview Studio I change the Display Transform to unmanaged 

I sent you a wetransfer link in you direct messages :)

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Hi EssaEll,

Thanks so much for the folder. I'll begin looking into this now. I'm confident that a reset should fix this. Can you confirm that now you've renamed your original 1.0 folder to 1.1 you are not experiencing this anymore?

Or did you copy the 1.0 folder first and then rename it? Either way, we need to create a new 1.0 folder so the quickest way to do this (now that you've backed up your settings) is to hold Ctrl when you launch Affinity Photo and then click Clear when you see the prompt.

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2 hours ago, Chris B said:

Hi EssaEll,

Thanks so much for the folder. I'll begin looking into this now. I'm confident that a reset should fix this. Can you confirm that now you've renamed your original 1.0 folder to 1.1 you are not experiencing this anymore?

Or did you copy the 1.0 folder first and then rename it? Either way, we need to create a new 1.0 folder so the quickest way to do this (now that you've backed up your settings) is to hold Ctrl when you launch Affinity Photo and then click Clear when you see the prompt.

Hi Chris, 

I did not copy the folder first, I just renamed it to 1.1. Afterwards I followed your instructions, hold ctrl while starting Affinity Photo and cleared the options that had a checkmark per default. 

Now the develop persona works as expected and my raws are just as they used to be. 

Thank you so much for repairing my setup for the moment. I hope the data I provided can help you to solve it permanently. 

Kind regards

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I was having the same problem so after reading this thread, I went into Users/myname/Appdata/Affinity/Photo and was interested that the date on the 1.0 folder was 9/11/ 2018. I renamed the folder to 1.1 and copied it elsewhere. I didn't bother holding down the ctrl while booting up, but I saw it created a new 1.0 anyway.

The 1.1 folder shows that many of the files have last year's dates so this is obviously a potential pointer to the core issue.

Now I have proper processing back and I can stop using RawTherapee which I had to fall back to. I had seen lots of other suggestions for sorfting this bug out and wasted ages trying every permutation. If it helps, I have zipped the 1.1 and attached it

1.1.zip

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Hey Emulite,

Thank you very much for your folder. It will most definitely help!

Strange that it hasn't been modified since 2018! I'm sorry you've wasted so much time on this but I am pleased to hear you're back on track. 

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