EssaEll Posted September 14, 2019 Share Posted September 14, 2019 Hello together, I am aware that there have been threads on this topic, but none of them provided a solition. My problem: I've been in the process of developing some cr2 from my Canon 80D when the develop persona opened the raw files way too dark all of a sudden. This happened in between two images. One image opened just fine - the next one turned out way too dark (see attached image). The thing that makes me really wonder what happened: When I now open the first one which worked normally, it now opens too dark, too. Even though it has worked before. I can't seem to find a solution to this problem and it breaks the software for me. I am dependant on a working develop persona and in the middle of delivering a set of pictures to a client. I love Affinity Photo + Designer and would be sad if I had to switch to Adobe because of this :-/ Any help is appreciated. Have a nice weekend! Quote Link to comment Share on other sites More sharing options...
IanSG Posted September 14, 2019 Share Posted September 14, 2019 In the Develop Persona, go to View / Studio / 32-bit Preview. Check that the exposure and gamma values haven't been set too low, and that the display transform is ICC Display Transform. Quote AP, AD & APub user, running Win10 Link to comment Share on other sites More sharing options...
EssaEll Posted September 14, 2019 Author Share Posted September 14, 2019 Thank you for the quick reply, @IanSG. The settings are just like you mentioned, while the images still turn out too dark. Quote Link to comment Share on other sites More sharing options...
EssaEll Posted September 14, 2019 Author Share Posted September 14, 2019 To add another interesting fact: When I turn the exposure up to make the raw as bright as the jpg the camera shot additionaly and then hit develop, the image turns out way to bright once the development-process finishes... Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 14, 2019 Share Posted September 14, 2019 It's intresting that the preview in the Navigator panel is brighter than the image in the workspace. EssaEll 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff DWright Posted September 15, 2019 Staff Share Posted September 15, 2019 Hi @EssaEll, Is it possible to send me a copy of your RAW file as I can only replicate the issue you are having if in the 32bit preview Studio I change the Display Transform to unmanaged Quote Link to comment Share on other sites More sharing options...
EssaEll Posted September 17, 2019 Author Share Posted September 17, 2019 I will provide the raw once I am at home again, thanks for your assistance! @DWright Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 17, 2019 Staff Share Posted September 17, 2019 Hi EssaEll, Could you also send us your user data? Please do the following: Go to %AppData%\Affinity\Photo\1.0 and rename it to 1.1 and then send me the renamed folder using this private Dropbox link. You will have to zip it up first We have seen this a few times and have found it impossible to reproduce so your folder could potentially lead to us fixing this! Mark Ingram 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
EssaEll Posted September 17, 2019 Author Share Posted September 17, 2019 8 hours ago, Chris B said: Hi EssaEll, Could you also send us your user data? Please do the following: Go to %AppData%\Affinity\Photo\1.0 and rename it to 1.1 and then send me the renamed folder using this private Dropbox link. You will have to zip it up first We have seen this a few times and have found it impossible to reproduce so your folder could potentially lead to us fixing this! Upload complete Chris B 1 Quote Link to comment Share on other sites More sharing options...
EssaEll Posted September 17, 2019 Author Share Posted September 17, 2019 On 9/15/2019 at 7:08 PM, DWright said: Hi @EssaEll, Is it possible to send me a copy of your RAW file as I can only replicate the issue you are having if in the 32bit preview Studio I change the Display Transform to unmanaged I sent you a wetransfer link in you direct messages Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 18, 2019 Staff Share Posted September 18, 2019 Hi EssaEll, Thanks so much for the folder. I'll begin looking into this now. I'm confident that a reset should fix this. Can you confirm that now you've renamed your original 1.0 folder to 1.1 you are not experiencing this anymore? Or did you copy the 1.0 folder first and then rename it? Either way, we need to create a new 1.0 folder so the quickest way to do this (now that you've backed up your settings) is to hold Ctrl when you launch Affinity Photo and then click Clear when you see the prompt. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
EssaEll Posted September 18, 2019 Author Share Posted September 18, 2019 2 hours ago, Chris B said: Hi EssaEll, Thanks so much for the folder. I'll begin looking into this now. I'm confident that a reset should fix this. Can you confirm that now you've renamed your original 1.0 folder to 1.1 you are not experiencing this anymore? Or did you copy the 1.0 folder first and then rename it? Either way, we need to create a new 1.0 folder so the quickest way to do this (now that you've backed up your settings) is to hold Ctrl when you launch Affinity Photo and then click Clear when you see the prompt. Hi Chris, I did not copy the folder first, I just renamed it to 1.1. Afterwards I followed your instructions, hold ctrl while starting Affinity Photo and cleared the options that had a checkmark per default. Now the develop persona works as expected and my raws are just as they used to be. Thank you so much for repairing my setup for the moment. I hope the data I provided can help you to solve it permanently. Kind regards Chris B 1 Quote Link to comment Share on other sites More sharing options...
Emulite Posted September 18, 2019 Share Posted September 18, 2019 I was having the same problem so after reading this thread, I went into Users/myname/Appdata/Affinity/Photo and was interested that the date on the 1.0 folder was 9/11/ 2018. I renamed the folder to 1.1 and copied it elsewhere. I didn't bother holding down the ctrl while booting up, but I saw it created a new 1.0 anyway. The 1.1 folder shows that many of the files have last year's dates so this is obviously a potential pointer to the core issue. Now I have proper processing back and I can stop using RawTherapee which I had to fall back to. I had seen lots of other suggestions for sorfting this bug out and wasted ages trying every permutation. If it helps, I have zipped the 1.1 and attached it 1.1.zip Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 19, 2019 Staff Share Posted September 19, 2019 Hey Emulite, Thank you very much for your folder. It will most definitely help! Strange that it hasn't been modified since 2018! I'm sorry you've wasted so much time on this but I am pleased to hear you're back on track. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Emulite Posted September 19, 2019 Share Posted September 19, 2019 I notice that under the user sub directory there is a develop.propcol file dated 29 October 2018. Could that be the culprit? Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 19, 2019 Staff Share Posted September 19, 2019 It seems likely doesn't it? I need to time to run the tests but at least we can finally log this with the developers! Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
VinTan Posted February 29, 2020 Share Posted February 29, 2020 I've been experiencing the same issue described above since I upgraded to v1.8. I found a handful of threads that discussed this issue but this one seemed to be the only one with an actual solution. I followed the instructions above but that sadly did not solve my issue. A couple things to note: 1. this isn't file specific; the issue is there for all my .NEF files. 2. This issue also coincides with a new Surface 7, but it's hard for me to understand how this could be an issue with the surface, given that like others, the preview in the navigation window is of the correct brightness/exposure. 3. My 32P settings are as they should be. I appreciate any help I can get - thanks. Quote Link to comment Share on other sites More sharing options...
S_B Posted July 15, 2020 Share Posted July 15, 2020 On 9/18/2019 at 3:33 AM, Chris B said: Hi EssaEll, Thanks so much for the folder. I'll begin looking into this now. I'm confident that a reset should fix this. Can you confirm that now you've renamed your original 1.0 folder to 1.1 you are not experiencing this anymore? Or did you copy the 1.0 folder first and then rename it? Either way, we need to create a new 1.0 folder so the quickest way to do this (now that you've backed up your settings) is to hold Ctrl when you launch Affinity Photo and then click Clear when you see the prompt. Hi @Chris B, is there a way to do exactly the same thing on Mac ? I'm having the same issue. Thank you! Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 16, 2020 Staff Share Posted July 16, 2020 I do not think the dark raw preview is the same as the one in Windows. This was caused by a multiple monitor setup and the wrong display profile being chosen. That is fixed in the Windows beta. On macOS, you want to make sure you are not developing to 32 bit (unless you have a capable monitor) and that the 32 bit Panel is not set to Unmanaged I will use the sample image from the other threads to showcase what I mean: As you can see, if I uncheck the 'Unmanaged' setting, the image looks as expected: If you have an OCIO Display Transform set in Preferences > Colour and you have that setting enabled, it can also cause a difference in preview. Notice my Navigator Panel always looks correct—this is because it is not colour managed yet. If you are still affected after checking these settings, please attach a raw sample. I will also include my Develop Assistant settings: Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
S_B Posted July 16, 2020 Share Posted July 16, 2020 Hi @Chris B, you are right, the issue I'am having is actually different from the issue Windows users might have had. The issue I have is much more prominent when I create a pile from RAW files. I am not developing to 32 bit and the 32 bit Panel is not set to Unmanaged (see below). After reading though various threads in the forum, I tried a few things : (1) this is the raw file in the Apple Photo App: (2) this is the raw file in AP, Develop Persona (appears darker): (3) and the settings of the Assistant: (4) this is the raw file when I create a pile from the raw file then ungroup (way darker): (5) I changed the Raw Engine to the Apple One. Same raw file in AP Develop Persona (quite close to Apple Photo): (6) with the Apple Raw Engine, I created a pile from that one Raw file (nearly identical to the results in the Develop Persona): So yes, I guess I'm in the wrong thread, sorry! But it seems to me that the Serif Labs Raw Engine is not performing as it should when working with piles of raw files. And I've also attached the Raw file: IMG_0191.cr2 Thanks. Chris B 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 16, 2020 Share Posted July 16, 2020 13 minutes ago, S_B said: The issue I have is much more prominent when I create a pile from RAW files. If by "pile" you mean stack, then I suggest that RAW files should (at present) only be used in Photo and only via File > Open and File > New Batch Job.... Any other usage of RAW files invokes a shortened set of Develop processing (at least if the Serif RAW Engine is used; not sure when using the Apple Engine) that results in images that are darker than you would expect. Prior to (I think) 1.8.3 File > Open was the only safe usage of RAW files, and then Serif improved New Batch Job... so it also uses the full Develop pipeline. But they have not applied that improvement to File > New Stack..., File > Place..., File > New Panorama..., File > New HDR Merge..., File > New Focus Merge..., or (as far as I know) to the other Affinity applications. Chris B 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
S_B Posted July 16, 2020 Share Posted July 16, 2020 Hi @walt.farrell, yes, I mean stack ("pile" is the French word, sorry). Thank you for your answer, that's really a good thing to know! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 16, 2020 Share Posted July 16, 2020 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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