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Andyneu

Crash when inserting picture white mask and picture

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When I open a photo then put a white mask over the photo and then insert another photo using the "place" command, AffinnityPhoto always crashes.
Windows version

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I can confirm this behavior. Photo quits without an error message.


Have a nice day.
Ich wünsche einen schönen Tag.

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Can you give exact steps and perhaps a screen shot of your layers area just before it crashes? I tried and I am not getting a crash, but am willing to try and reproduce your steps.

Thanks

PS The next step to rule out a bug is to do what they call a control runup ... hold the control key down while you start the program and reset it to factory defaults. But let me test on this end


Affinity Designer 1.7.1.404 & beta 1.7.2.476  Affinity Photo 1.7.1.404 beta  1.7.2.476 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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19 minutes ago, Rick G said:

Can you give exact steps and perhaps a screen shot of your layers area just before it crashes? I tried and I am not getting a crash, but am willing to try and reproduce your steps.

Thanks

PS The next step to rule out a bug is to do what they call a control runup ... hold the control key down while you start the program and reset it to factory defaults. But let me test on this end

See the video below please. It shows how to reproduce the crash.

I have done some tests more and the error occurs with all other mask options too. It doesn´t matter if you choose black, white, transparent or overlay.
But it only occurs with the quick mask, not if you add a New Mask Layer via Menu Layer --> New Mask Layer.

 


Have a nice day.
Ich wünsche einen schönen Tag.

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Hello @Uwe367,
thanks for your test, i can confirm the crash by using the quick mask.

User @dmstraker has discovered a similar error, look here.

 
 

 

Cheers


Affinity Photo 1.7.2.471 :   Affinity Photo-Beta  1.7.3.476 :    Affinity Designer 1.7.2.471:  Affinity Designer-Beta 1.7.3.476:

Affinity Publisher-Beta 1.7.3.475:   Affinity Publisher 1.7.2.471:    Windows 10 Pro  (Version  1903 Build 18362.295)

 

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1 hour ago, Uwe367 said:

have done some tests more and the error occurs with all other mask options too. It doesn´t matter if you choose black, white, transparent or overlay.

But it only occurs with the quick mask, not if you add a New Mask Layer via Menu Layer --> New Mask Layer.

 

I can confirm the crash

May I ask why you are adding a picture over a quick mask? Just for my own understanding. What was supposed to happen?

Thanks


Affinity Designer 1.7.1.404 & beta 1.7.2.476  Affinity Photo 1.7.1.404 beta  1.7.2.476 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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I'm curious about this too. I can understand applying a mask to a layer, but not using quick mask.


Affinity Photo 1.7.2.471 ; Affinity Photo Beta 1.7.2.464; Win10 Home Version:1903, Build: 18362.207: Intel Core i7-4770, 3.90GHz, 32GB Ram, Nvidia GTX 645, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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Andy noticed this error and i only checked what happens on my system and there was the same. Not more :)

But a Crash is a Crash, no matter how it occurs. Whether this method makes sense or not is, in my opinion, of secondary importance in this case.


Have a nice day.
Ich wünsche einen schönen Tag.

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18 hours ago, Uwe367 said:

Andy noticed this error and i only checked what happens on my system and there was the same. Not more :)

But a Crash is a Crash, no matter how it occurs. Whether this method makes sense or not is, in my opinion, of secondary importance in this case.

I agree, I was just thinking maybe he was using some technique I had not came across, and of course would like to learn. That's all.


Affinity Photo 1.7.2.471 ; Affinity Photo Beta 1.7.2.464; Win10 Home Version:1903, Build: 18362.207: Intel Core i7-4770, 3.90GHz, 32GB Ram, Nvidia GTX 645, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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1 hour ago, Ron P. said:

I agree, I was just thinking maybe he was using some technique I had not came across, and of course would like to learn. That's all.

Same here. It does crash and we have confirmed it


Affinity Designer 1.7.1.404 & beta 1.7.2.476  Affinity Photo 1.7.1.404 beta  1.7.2.476 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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4 hours ago, Ron P. said:

I agree, I was just thinking maybe he was using some technique I had not came across, and of course would like to learn. That's all.

Yes, of course, It could have been that he found another technique with which one can work better.


Have a nice day.
Ich wünsche einen schönen Tag.

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On 5/6/2019 at 4:27 AM, Uwe367 said:

But a Crash is a Crash, no matter how it occurs. Whether this method makes sense or not is, in my opinion, of secondary importance in this case.

Correct! The app should never crash... no matter what you are doing :P 

On 5/5/2019 at 8:29 PM, Gnobelix said:

User @dmstraker has discovered a similar error, look here.

 

This could be the same crash—I'll check.

Thanks for reporting it @Andyneu

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For me, working with masks is still new and I just played a little with the masks. Placing me was not very clear where that should be and so I tested it.
Now I know what the order is for. But you could also use it for crashing 

I am new to this matter and my English is not the best so I have to try a lot. It would be perfect if your tutorials were also translated into German.
But I'm absolutely thrilled with how you respond to information and try to solve the problems immediately. Very much praise from me to you.
Keep it up

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