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Alex_M

TIFF files saved with the Beta can't be read by Topaz Sharpen AI

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TIFF files can't be read by Topaz Sharpen AI with Beta 1.7.0.250. I get an error - "ImageImport::Wrong input image". I tried with several different images. This doesn't happen with the latest official version of Photo (1.6.5.123).


Affinity Photo 1.6.5.123 for Windows Windows 10 x64 1803  CPU AMD Threadripper 1950X @3.9 Ghz  RAM 32 GB GPU GTX 1080 ti 11GB NVMe SSD Samsung 960 Pro 512 GB

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I have had the same problem. TIFF files can't be read by Topaz. I even tried with Paintshop Pro. Unable to read file...

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As I recall, 1.7 changed to using a different TIFF compression algorithm, though it was supposed to be one that is compatible with more applications than the former LZW compression algorithm.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.2.458 Beta

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Why not give the user the ability to chose the compression method and have a warning appear when choosing the new one as being potentially incompatible? Wouldn't that be better? The overwhelming majority of graphics software I've used gives you that ability.


Affinity Photo 1.6.5.123 for Windows Windows 10 x64 1803  CPU AMD Threadripper 1950X @3.9 Ghz  RAM 32 GB GPU GTX 1080 ti 11GB NVMe SSD Samsung 960 Pro 512 GB

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I have never seen one that shows a choice of the compression algorithm, but most I've used have allowed a choice of compressed or uncompressed.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.2.458 Beta

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Remember it is a Beta product and there may be issues so therefore it should never be used for anything except testing, remember Sharpen AI works as a Plugin from AP both PRD and Beta.


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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20 hours ago, Alex_M said:

Why not give the user the ability to chose the compression method and have a warning appear when choosing the new one as being potentially incompatible? Wouldn't that be better? The overwhelming majority of graphics software I've used gives you that ability.

I think this was mentioned in passing. We ought to add a checkbox in the More export dialog to allow for LZW compression. I found some other apps that don't work with the new Adobe compression (Epson Print Layout to name one of them) so we need to make sure we don't break compatibility for anything or anyone else on release. 

Unfortunately, it sounds like this is also affecting Topaz :(

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19 hours ago, walt.farrell said:

I have never seen one that shows a choice of the compression algorithm, but most I've used have allowed a choice of compressed or uncompressed.

There is at least Photoshop and darktable ...

487047412_Compressiontiff.jpg.0f4af29b22e509f7ac537887d0ebcbc1.jpg

1556788250_compresstifdt.jpg.bbc622a89cdfca2068edd9243ad2edb3.jpg

Note that the LZW compression of a 16-bit image frequently generates a larger file than the same image without compression ... in this case, ZIP compression is preferable.

On the darktable screenshot, deflate means ZIP compression.

 

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Hi @Alex_M

We've just added some TIFF compression options in the macOS version. I believe this should be available in the next Windows beta build. 

When this build is available, could you please go to File > Export > Tiff > More > Compression and change it from ZIP to LZW and let me know if this fixes the compatibility issue you were having with Topaz.

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As Sharpen AI is a very new product in the interim you can open the image in A photo and then call Sharpen AI using the plugin interface.


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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15 hours ago, KARILIYATSI said:

TIFF files can't be read by Topaz Sharpen AI with Beta 1.7.0.250. I get an error - "ImageImport::Wrong input image". I tried with several different images. This doesn't happen with the latest official version of Photo (1.6.5.123).

 

We changed our TIFF compression in the beta. There is now an option on macOS to change the TIFF compression to LZW which should resolve this. We're just waiting for the fix to come to Windows.

We're also on build 258 now so you might want to consider updating from build 250
https://forum.affinity.serif.com/index.php?/topic/80813-affinity-photo-windows-customer-beta-170258/

 

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