rubs Posted November 17, 2017 Posted November 17, 2017 Hi, 1.6.1.93 gives a crash similar to the ones I had before. The file is attached below. To reproduce it, zoom to around 10-15%, then try moving Artboard1 behind Artboard2 several times. If you try enough, you will get a crash. Crash when moving.afdesign Rick G 1
Mark Ingram Posted November 18, 2017 Posted November 18, 2017 How do you mean behind? On the layers control?
rubs Posted November 18, 2017 Author Posted November 18, 2017 No, sorry, I wasn't clear enough. Just drag it around with the mouse so that it passes below the other artboard. Eventually you will get a crash. Mark Ingram 1
dominik Posted November 18, 2017 Posted November 18, 2017 6 hours ago, rubs said: No, sorry, I wasn't clear enough. Just drag it around with the mouse so that it passes below the other artboard. Eventually you will get a crash. Hello rubs, I tried with your file and moved the lower artboard with different speeds and directions below the other one. No crash occured. Question: which tool is active while moving? I tried with both, the arrow ('V') and the artboard tool ('O'). d. Mark Ingram 1 Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil
rubs Posted November 19, 2017 Author Posted November 19, 2017 Hi Dominik, Just use the Move tool. Zoom to around 10% and you'll easily get a crash. Tested in two different machines, same results. See video below. digital 1
dominik Posted November 19, 2017 Posted November 19, 2017 Hi rubs, intersting. I even switched my AD to Portugese language and tried to do it mostly the same way as you do. I do not get a crash. I append a screenrecording even though I am not very good at that and the video is blurred. BTW, how do you get an animated GIF screenrecording? Back to topic. There must be something else involved. Maybe it has to do with the graphics card or driver? FYI, I tried it at different zoom levels. d. No Crash when moving.mov Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil
AlainP Posted November 19, 2017 Posted November 19, 2017 It also crashes AD here too. Win 10, i3-550, 8Gb RAM, Intel Integrated graphics. -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb
dominik Posted November 19, 2017 Posted November 19, 2017 35 minutes ago, AlainP said: It also crashes AD here too ... Intel Integrated graphics. Hi AlainP, that is a helpful hint. I have set in preferences the rendering option to my additional graphics adapter (NVIDIA). Once I switched to the integrated Intel HD Graphics chip I was able to reproduce the crash. The problem seems to be in some way related to the graphics chip (or it's driver). I think/hope this is in some way of value to the Affinity developers d. Mark Ingram 1 Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil
Mark Ingram Posted November 19, 2017 Posted November 19, 2017 Thanks for the information everyone. I've managed to reproduce it here, using both Intel Integrated GPU and NVIDIA discrete GPU. Both crashes happened when the artboard wasn't underneath the other one, so I don't think it's anything to do with the positioning, it's just moving an artboard. Patrick Connor and rubs 2
dominik Posted November 20, 2017 Posted November 20, 2017 9 hours ago, Mark Ingram said: I've managed to reproduce it here Great news. Good luck hunting down the source of it d. Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil
rubs Posted November 20, 2017 Author Posted November 20, 2017 I'm glad you reproduced it, Mark. My local setup is indeed Intel Graphics. The other one is a NVIDIA Quadro / Xeon, and it crashes too. P. S. You may have noticed the "phantom" white artboard while dragging. Probably unrelated, but you never know.
legin Posted November 20, 2017 Posted November 20, 2017 Also crashes here. Designer beta 1.6.1.93 - Windows 7 64bit - AMD FX-6300 - AMD Radeon Graphics - 16GB ram. digital 1
rubs Posted December 4, 2017 Author Posted December 4, 2017 Any news on this one? Just happened again with another file in version 1.6.3.96.
elk Posted June 6, 2018 Posted June 6, 2018 I thought that was a known issue since ages. Had some crashes last year and some days ago again (always fatal errors, had to restart whole system) on macmini and OSX 10.9.5. This occured by moving one of two artboards by an unwanted mousemove on it. Wondering if there is a bug fix in near future. Hope so. Love to work with artboards, but this way it is a bit horrible like in good old Mac OS 7 times. Thanks for reading. ................................................................................ macOS 12.7.5 | MacBookAir M2 | iPadPro 2020 | Affinity Suite V1 - V2+
rubs Posted June 6, 2018 Author Posted June 6, 2018 Right now I've just crashed AD while moving artboards around. I just sent the bug report. I can send you the offending file if you want. digital 1
digital Posted July 4, 2018 Posted July 4, 2018 AD crashes 10 times per day, i really tired for this. AD is not ready for use. We stopped using AD in our office while next version be released... Windows 10 Pro x64 (17134), GTX760ti, 24Gb RAM, Intel Core-i5 4460. AD 1.6.4.104
Mark Ingram Posted July 4, 2018 Posted July 4, 2018 Hi @rubs / @digital, I've taken another look at this today and I think I've identified the problem. I'll make a fix today, and release a new beta this week for you to try out. Thanks for your patience. Chris B, Patrick Connor and digital 3
rubs Posted July 4, 2018 Author Posted July 4, 2018 2 hours ago, Mark Ingram said: Hi @rubs / @digital, I've taken another look at this today and I think I've identified the problem. I'll make a fix today, and release a new beta this week for you to try out. Thanks for your patience. Good news. Hope you nail it this time. I'll keep an eye on the news for the new beta. Thanks!
elk Posted July 4, 2018 Posted July 4, 2018 Great, Mark! Thanks! I will test it if its possible to install the beta seperate to the stable version. Thanks for reading. ................................................................................ macOS 12.7.5 | MacBookAir M2 | iPadPro 2020 | Affinity Suite V1 - V2+
Mark Ingram Posted July 4, 2018 Posted July 4, 2018 7 hours ago, elk said: Great, Mark! Thanks! I will test it if its possible to install the beta seperate to the stable version. Yes, they can be installed side-by-side. elk 1
digital Posted July 11, 2018 Posted July 11, 2018 On 7/4/2018 at 2:54 PM, Mark Ingram said: Hi @rubs / @digital, I've taken another look at this today and I think I've identified the problem. I'll make a fix today, and release a new beta this week for you to try out. Thanks for your patience. Oh Hi Mark! Any news about new beta?
Mark Ingram Posted July 14, 2018 Posted July 14, 2018 @rubs / @digital, try the latest beta, out today
rubs Posted July 14, 2018 Author Posted July 14, 2018 1 hour ago, Mark Ingram said: @rubs / @digital, try the latest beta, out today Will do, thanks!
rubs Posted July 17, 2018 Author Posted July 17, 2018 On 7/14/2018 at 12:07 PM, rubs said: Will do, thanks! So far, so good. No crashes yet! Fingers crossed. Mark Ingram 1
Mark Ingram Posted July 17, 2018 Posted July 17, 2018 1 hour ago, rubs said: So far, so good. No crashes yet! Fingers crossed. Great news! Hopefully we've solved the issue now. Patrick Connor and rubs 2
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