Photo 1.5.0.45 still has Wacom brush delay

[Rafal]

I just bought your product, but i did not go far with it.

 

Unfortunately the Wacom brush delay still occurs, it is impossible to use your product right now for me. Every time i start new stroke it has 1 second or less delay and during that time it creates straight line. I attached a file so you can see it.

 

I don't know if this is any help but my log file says this:

 

Attempting to create Direct3D device on default adapter
Setting screen DPI to 117.797101449275 (scale = 1.0)
WinTab: Failed to get tangent pressure info
Attempting to create Direct3D device on default adapter
Setting screen DPI to 117.797101449275 (scale = 1.0)

 

I also check the Customer beta 1.5.1.47, same thing happens in that version too.

[DarkClown]

Same here ...

[ostonica]

What tablet are you using?  I tried to replicate this on my new Wacom Mobile Studio Pro DTH-W1320. with Iris 550 graphics  But there is 0 lag on this computer!

[Rafal]

Wacom Intuos CTL-480. It works perfectly fine with Ps, Gimp, Krita. I tried many things already and i highly doubt the problem lies on my side

[Mark Ingram]

Are the History and Layers panels visible when you're drawing? Try changing to different panels so they aren't visible and do it again. There seems to be a slight performance issue when these panels are visible.

[Rafal]

Unfortunately, no luck, i even hid those panels in View>Studio tab, the problem still occurs :(

[DarkClown]

I'm working with an Intuos 4 on 64Bit Windows 7 System (32GB Ram)
Did turn of the History and Layers Panel - the effect still remains.
Here's a sample video showing the delay when using the retauration brush:

https://youtu.be/wYtGhz-5BsE

Cheers,

Timo

[Rafal]

Oh, your delay seems to be even worse than mine. I really hope they can fix this soon.

 

btw, I am working on Window 8.1 64 bit

[DarkClown]

I hope so too. From a professional point of view for me AP is not usable in an productive environment yet.

[Rafal]

I might find something helpful maybe to this problem. I am using Wacom Intuos driver 6.3.18-5 for CTL-480 model. This driver works perfectly on Ps, Gimp and Krita, but has input delay on Photo.
Today i updated my drivers to 6.3.20-3. When i checked Affinity Photo, it still had input delay, but also all other softwares had same delay. I had to revert drivers back to 6.3.18-5 version. Now again everything runs smoothly except Photo.

[DarkClown]

Hmmm, where's the "helpful" part ;-) ... we need AP working :-)
Do you have the same effect when using the mouse or is it just related to the Wacom Intuos?

[Rafal]

The helpful part may be the fact that the issue is related to the specific driver, which devs might have omitted. There is clearly some problem with Wacom drivers here, but i am not sure which side has to make corrections, Wacom, or Affinity. Since newest drivers skrew Intuos not only for Photo but all other softwares, maybe older one also has some loophole.

 

This may be useful for affinity to pinpoint where the problem lies.

 

It is realy hard to tell if it's just Wacom, not mouse. Since my input lag is small and occurs only the i start new stroke. I cannot make perfect circle with mouse, sometimes i see straight lines like in Wacom, but i don't 'feel' the delay. I am almost certain that this is only Wacom related.

[KiboOst]

I have history on and layers panel always visible, no delay at all, working nice !

I remember some years ago, Ps also had some problems with some Wacom driver versions. I guess Affinity should collaborate directly with Wacom on such problems (I also guess they ever do ;) )

[kzidek]

For me actually the new driver (6.3.20-3) improved a brush behavior in AP/AD. At least in a case of "brush lag" - the response has improved a little bit, but not disappeared completely. Drawing of short and thin lines (for example) is still a real challenge. The line "ugliness" is also still the same and needs to be fixed for serious work. (https://forum.affinity.serif.com/index.php?/topic/30426-wobbly-lines-ad-15143/?p=147697). In other applications I did not notice a change or any delay (Sketchbook, Clip Studio Paint etc.).

 

Rendering GPU: Geforce 755M (Driver 376.19).Tablet: Wacom Intuos PS CTL-480 (Driver 6.3.20-3), Windows 8.1 64-bit, SSD.

[grayed_out]

Salut,

to fix the delay (worked for me), check out the updates on the first post here: Click Me.

 

Cheers.

[Rafal]

Hey Greyed_out, thanks for advices. I tried them out, but unfortunately my brush start delay is still here :/

[jmoren]

Hello,

 

I have Windows 7, Wacom Intuos CTH-480 with driver 6.3.16-2.

I noticed the lag with the history panel opened. The performance is much better with that panel closed.

 

Regards.

[Chris B]

I've noticed this too jmoren. I've created a test document and will submit it to development along with the bug report. Thanks :)

[Rafal]

It is been long time since last customer beta, are you planning to work on solving that problem in near future ?

[Chris B]

It is been long time since last customer beta, are you planning to work on solving that problem in near future ?

It is something they will eventually get around to but I have no idea when. I haven't had any lag for a while but I still get the straight line at the start of a circle. This has been bumped quite a few times since we first got a report of it. 

[andre luiz]

PLEASE SOMEONE HELP ME !!!!!!
Please, somebody help me!
When I use any tool with my table wt ctl 480, these references mark, they disappear.
How do I fix it?

[Werner]

Same straight beginning of circle problem here with a NEW Huion 1060 pro plus. 

Very frustrating.

[Chris B]

Same straight beginning of circle problem here with a NEW Huion 1060 pro plus. 

 

Very frustrating.

I've replied to you in the other thread you posted in.

[Werner]

I've replied to you in the other thread you posted in.

Thanks Chris. I will keep an eye out and post my findings here.

[Rafal]

any progress have been made with wacom tablets ?