Rafal Posted December 22, 2016 Posted December 22, 2016 I just bought your product, but i did not go far with it. Unfortunately the Wacom brush delay still occurs, it is impossible to use your product right now for me. Every time i start new stroke it has 1 second or less delay and during that time it creates straight line. I attached a file so you can see it. I don't know if this is any help but my log file says this: Attempting to create Direct3D device on default adapterSetting screen DPI to 117.797101449275 (scale = 1.0)WinTab: Failed to get tangent pressure infoAttempting to create Direct3D device on default adapterSetting screen DPI to 117.797101449275 (scale = 1.0) I also check the Customer beta 1.5.1.47, same thing happens in that version too. ScottAcins, JosephSlura, StephenVix and 2 others 5
DarkClown Posted December 22, 2016 Posted December 22, 2016 Same here ... i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com
ostonica Posted December 22, 2016 Posted December 22, 2016 What tablet are you using? I tried to replicate this on my new Wacom Mobile Studio Pro DTH-W1320. with Iris 550 graphics But there is 0 lag on this computer! Jim http://js-ca.net
Rafal Posted December 22, 2016 Author Posted December 22, 2016 Wacom Intuos CTL-480. It works perfectly fine with Ps, Gimp, Krita. I tried many things already and i highly doubt the problem lies on my side
Mark Ingram Posted December 22, 2016 Posted December 22, 2016 Are the History and Layers panels visible when you're drawing? Try changing to different panels so they aren't visible and do it again. There seems to be a slight performance issue when these panels are visible. SrPx 1
Rafal Posted December 22, 2016 Author Posted December 22, 2016 Unfortunately, no luck, i even hid those panels in View>Studio tab, the problem still occurs :(
DarkClown Posted December 23, 2016 Posted December 23, 2016 I'm working with an Intuos 4 on 64Bit Windows 7 System (32GB Ram)Did turn of the History and Layers Panel - the effect still remains.Here's a sample video showing the delay when using the retauration brush:https://youtu.be/wYtGhz-5BsECheers, Timo i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com
Rafal Posted December 23, 2016 Author Posted December 23, 2016 Oh, your delay seems to be even worse than mine. I really hope they can fix this soon. btw, I am working on Window 8.1 64 bit
DarkClown Posted December 23, 2016 Posted December 23, 2016 I hope so too. From a professional point of view for me AP is not usable in an productive environment yet. i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com
Rafal Posted January 7, 2017 Author Posted January 7, 2017 I might find something helpful maybe to this problem. I am using Wacom Intuos driver 6.3.18-5 for CTL-480 model. This driver works perfectly on Ps, Gimp and Krita, but has input delay on Photo.Today i updated my drivers to 6.3.20-3. When i checked Affinity Photo, it still had input delay, but also all other softwares had same delay. I had to revert drivers back to 6.3.18-5 version. Now again everything runs smoothly except Photo.
DarkClown Posted January 8, 2017 Posted January 8, 2017 Hmmm, where's the "helpful" part ;-) ... we need AP working :-)Do you have the same effect when using the mouse or is it just related to the Wacom Intuos? i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com
Rafal Posted January 8, 2017 Author Posted January 8, 2017 The helpful part may be the fact that the issue is related to the specific driver, which devs might have omitted. There is clearly some problem with Wacom drivers here, but i am not sure which side has to make corrections, Wacom, or Affinity. Since newest drivers skrew Intuos not only for Photo but all other softwares, maybe older one also has some loophole. This may be useful for affinity to pinpoint where the problem lies. It is realy hard to tell if it's just Wacom, not mouse. Since my input lag is small and occurs only the i start new stroke. I cannot make perfect circle with mouse, sometimes i see straight lines like in Wacom, but i don't 'feel' the delay. I am almost certain that this is only Wacom related.
KiboOst Posted January 8, 2017 Posted January 8, 2017 I have history on and layers panel always visible, no delay at all, working nice ! I remember some years ago, Ps also had some problems with some Wacom driver versions. I guess Affinity should collaborate directly with Wacom on such problems (I also guess they ever do ;) ) intel i7-3930K - 32Go - SSDs | Dual screen | Running last customer beta Win 7 Pro SP1 x64 | nVidia GTX 680 - v376.33 | intuos 3 - v6.3.15-3
kzidek Posted January 8, 2017 Posted January 8, 2017 For me actually the new driver (6.3.20-3) improved a brush behavior in AP/AD. At least in a case of "brush lag" - the response has improved a little bit, but not disappeared completely. Drawing of short and thin lines (for example) is still a real challenge. The line "ugliness" is also still the same and needs to be fixed for serious work. (https://forum.affinity.serif.com/index.php?/topic/30426-wobbly-lines-ad-15143/?p=147697). In other applications I did not notice a change or any delay (Sketchbook, Clip Studio Paint etc.). Rendering GPU: Geforce 755M (Driver 376.19).Tablet: Wacom Intuos PS CTL-480 (Driver 6.3.20-3), Windows 8.1 64-bit, SSD. SrPx 1
grayed_out Posted January 11, 2017 Posted January 11, 2017 Salut, to fix the delay (worked for me), check out the updates on the first post here: Click Me. Cheers.
Rafal Posted January 13, 2017 Author Posted January 13, 2017 Hey Greyed_out, thanks for advices. I tried them out, but unfortunately my brush start delay is still here :/
jmoren Posted January 17, 2017 Posted January 17, 2017 Hello, I have Windows 7, Wacom Intuos CTH-480 with driver 6.3.16-2. I noticed the lag with the history panel opened. The performance is much better with that panel closed. Regards. SrPx 1
Staff Chris B Posted January 18, 2017 Staff Posted January 18, 2017 I've noticed this too jmoren. I've created a test document and will submit it to development along with the bug report. Thanks :) SrPx 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Rafal Posted February 10, 2017 Author Posted February 10, 2017 It is been long time since last customer beta, are you planning to work on solving that problem in near future ?
Staff Chris B Posted February 14, 2017 Staff Posted February 14, 2017 It is been long time since last customer beta, are you planning to work on solving that problem in near future ? It is something they will eventually get around to but I have no idea when. I haven't had any lag for a while but I still get the straight line at the start of a circle. This has been bumped quite a few times since we first got a report of it. SrPx 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
andre luiz Posted February 26, 2017 Posted February 26, 2017 PLEASE SOMEONE HELP ME !!!!!!Please, somebody help me!When I use any tool with my table wt ctl 480, these references mark, they disappear.How do I fix it? Bannylzxaaz, ChongAbila and MichaelPrips 3
Werner Posted February 28, 2017 Posted February 28, 2017 Same straight beginning of circle problem here with a NEW Huion 1060 pro plus. Very frustrating.
Staff Chris B Posted February 28, 2017 Staff Posted February 28, 2017 Same straight beginning of circle problem here with a NEW Huion 1060 pro plus. Very frustrating. I've replied to you in the other thread you posted in. How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Werner Posted March 1, 2017 Posted March 1, 2017 I've replied to you in the other thread you posted in. Thanks Chris. I will keep an eye out and post my findings here.
Rafal Posted March 5, 2017 Author Posted March 5, 2017 any progress have been made with wacom tablets ?
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