Mark Shirley Posted February 21, 2022 Share Posted February 21, 2022 (edited) Hi since swapping my MacBook Pro for a MacBook Air (M1 chip) Affinity Photo keeps giving me spinning beachballs on nearly everything I do. Is anyone else having this problem Edited February 21, 2022 by Mark Shirley Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 22, 2022 Staff Share Posted February 22, 2022 Hi @Mark Shirley, No issues here on my M1 MacBook Air. Whats your workflow that always results in the spinning beach ball? Try downloading and running the beta from here and see if you have the same issues. Quote Link to comment Share on other sites More sharing options...
SteveJC Posted February 26, 2022 Share Posted February 26, 2022 (edited) I am getting the same problem with my new M1 MacBook Pro. Sometimes Affinity Photo (1.10.4) runs fine for a while but then becomes almost unusable with every action, causing the spinning beach ball to appear. I'm only working on small files, with a handful of layers, and usually have only Affinity Photo open and running. I have even recently wiped and then clean installed everything on my MackBook Pro (which is only a few weeks old) ... same issue sadly (every other app seems fine by the way). Edited February 26, 2022 by SteveJC typo Quote Link to comment Share on other sites More sharing options...
MikeTO Posted February 26, 2022 Share Posted February 26, 2022 I'm not seeing that here. The only apps I have problems with on my M1 Pro are Apple Preview and Apple Notes, both of which I can lock up for up to a minute. I imagine Apple would consider my use of these apps to be edge cases but they really weren't designed for scale. I've reported the issues to Apple. Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
SteveJC Posted March 16, 2022 Share Posted March 16, 2022 On 2/26/2022 at 10:45 AM, SteveJC said: I am getting the same problem with my new M1 MacBook Pro. Sometimes Affinity Photo (1.10.4) runs fine for a while but then becomes almost unusable with every action, causing the spinning beach ball to appear. I'm only working on small files, with a handful of layers, and usually have only Affinity Photo open and running. I have even recently wiped and then clean installed everything on my MackBook Pro (which is only a few weeks old) ... same issue sadly (every other app seems fine by the way). Since the recent update to Affinity Photo (1.10.5) I have not been getting the spinning beachball, despite it being a common occurrence with the previous version on my M1 MacBook Pro. I've only been using this version for a day, but looking good so far. Thanks team. Quote Link to comment Share on other sites More sharing options...
vanjan Posted March 18, 2022 Share Posted March 18, 2022 How do I log into the beta version if I don't have a licence key. I purchased Affinity Photo from the Mac Appstore and I don't have a licence number. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted March 18, 2022 Share Posted March 18, 2022 21 minutes ago, vanjan said: How do I log into the beta version if I don't have a licence key. I purchased Affinity Photo from the Mac Appstore and I don't have a licence number. The way things work is that if the beta is the same version (1.10.5 old beta) as the retail (1.1.0.5 current version) then the beta won't work. the beta needs an older version to be present in order for it to work. As far as I can see there is no advantage to having the beta once you have upgraded. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
v_kyr Posted March 18, 2022 Share Posted March 18, 2022 20 minutes ago, vanjan said: How do I log into the beta version if I don't have a licence key. I purchased Affinity Photo from the Mac Appstore and I don't have a licence number. Actually the Affinity Photo release version on the Mac Appstore has been updated, so that's momentary the most actual version yet and there isn't any newer beta available so far. - Just update from the Mac AppStore in case you didn't so. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
vanjan Posted March 18, 2022 Share Posted March 18, 2022 Oh dear - so I wonder if i'll ever be able to use Affinity Photo again!! Quote Link to comment Share on other sites More sharing options...
R C-R Posted March 18, 2022 Share Posted March 18, 2022 1 hour ago, vanjan said: Oh dear - so I wonder if i'll ever be able to use Affinity Photo again!! Assuming you have the 1.10.5 Mac retail version installed, what specifically is preventing you from using it? Also, what kind of Mac are you using (Intel or Apple Silicon)? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
vanjan Posted March 18, 2022 Share Posted March 18, 2022 48 minutes ago, R C-R said: Assuming you have the 1.10.5 Mac retail version installed, what specifically is preventing you from using it? Also, what kind of Mac are you using (Intel or Apple Silicon)? I have Macbook Pro M1 so I guess its Apple Silicon. I am trying to do some in-painting and I get the spinning beachball all the time. Quote Link to comment Share on other sites More sharing options...
R C-R Posted March 18, 2022 Share Posted March 18, 2022 31 minutes ago, vanjan said: I have Macbook Pro M1 so I guess its Apple Silicon. I am trying to do some in-painting and I get the spinning beachball all the time. Have you tried disabling hardware acceleration? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
silk Posted March 19, 2022 Share Posted March 19, 2022 i experience the same, spinning beach ball all the time, and inpainting brush tool not working. macbook pro with M1, and i just updated to the latest version. it's not really fun to work with it. anything i can do, or do i have to wait for the next update? Quote Link to comment Share on other sites More sharing options...
silk Posted March 19, 2022 Share Posted March 19, 2022 (edited) 16 hours ago, R C-R said: Have you tried disabling hardware acceleration? thanks, for me, this helped getting rid of the spinning beach ball. Edited March 19, 2022 by silk Quote Link to comment Share on other sites More sharing options...
Louis Ter Burg Posted April 1, 2022 Share Posted April 1, 2022 spinning beachball also in Affinity Photo 1.10.5 disabled hardware acceleration, and everything is fine. still a glitch in the software... Louis Ter Burg, Amsterdam Quote Link to comment Share on other sites More sharing options...
Baeda Posted May 26, 2022 Share Posted May 26, 2022 (edited) Can you check if the spinning beach ball only appears if you are on battery ? I worked for the first time in my M1 now on battery and get annoyed by the spinning beach ball all time. Once back on power, everything is fine. Can you confirm that ? Best, Peter ----maybe that's not the reason, it now behaves awkward with power supply ----- Edited May 26, 2022 by Baeda Quote Link to comment Share on other sites More sharing options...
TumbaP Posted June 10, 2022 Share Posted June 10, 2022 I've also on a MacbookPro M1 Max running latest Monterey OS 12.3.1. Affinity Photo 1.10.5 has been working perfectly for weeks - but today I've now got the spinning beachball during use of every tool. I've not changed any settings or upgraded any software - I'd not even rebooted the laptop - all I did was close Affinity and re-open it! I also get the problem after opening a photo before I start doing anything with it. It is also doing it with sessions which previously worked OK - so can't blame the image I've opened. This is extremely frustrating - has anyone come up with a working solution? Quote Link to comment Share on other sites More sharing options...
v_kyr Posted June 10, 2022 Share Posted June 10, 2022 You can try out the following here (see below thread post reference) for M1 & Monterey, maybe it helps in your case too ... Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
mickc Posted June 11, 2022 Share Posted June 11, 2022 This might help. Video from James Ritson lacerto 1 Quote Link to comment Share on other sites More sharing options...
v_kyr Posted June 11, 2022 Share Posted June 11, 2022 23 minutes ago, LondonSquirrel said: I opened APub and APhoto and did a couple of minutes playing and saw no beach balls. Also, opening the apps themselves was quick. But you didn't looked after possibly applied OS prefs settings for those demo machines, or? Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
v_kyr Posted June 11, 2022 Share Posted June 11, 2022 42 minutes ago, LondonSquirrel said: No. I just picked the first available machine. OK then you can't say if the Affinity apps behave right out of the box fine as default on those without any applied system prefs or Affinity prefs changes, or if some prefs settings may have been applied there from the App Store stuff so they behaved smooth. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
MikeTO Posted June 11, 2022 Share Posted June 11, 2022 That video is interesting - I can trigger the issue on demand in Photo by covering up the camera and then clicking around the menu bar. I cannot trigger the issue on demand by doing the same thing in Publisher. That makes me think there's more than one reason for the persistent beachball issue on some M1 systems. So the next time this happens to me in Publisher I'll try what he suggested and turn off Automatically Adjust Brightness in system prefs and see if that makes a different. Thanks. Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
AZShimmers Posted June 18, 2022 Share Posted June 18, 2022 On 6/10/2022 at 4:16 AM, TumbaP said: Affinity Photo 1.10.5 has been working perfectly for weeks - but today I've now got the spinning beachball during use of every tool. I've not changed any settings or upgraded any software - I'd not even rebooted the laptop - all I did was close Affinity and re-open it! I also get the problem after opening a photo before I start doing anything with it. It is also doing it with sessions which previously worked OK - so can't blame the image I've opened. This is extremely frustrating - has anyone come up with a working solution? New user to all of the Affinity products and Forum so apologies if I'm not responding appropriately to this question. I have a first batch (arrived the first day it was available - yes, I'm one of those!) 14" M1 MacBook Pro with 16 gb memory. No issues other than not knowing how to use the program. This morning I wanted to try to work with a photo in Affinity Photo. Everything I did brought up the spinning beachball. Before ANY action. As an old geek and QA person I began to sort through changes since my last program use. Updates to all the Creative Cloud programs. this week. Update to Google Chrome. I researched here and saw the suggestion to turn off Hardware Acceleration in Affinity Photo. It's under Preferences > Performance > Metal. Reboot. ISSUE RESOLVED. Hopefully this may help some other frustrated person. Curious as to what is going on here. Quote Link to comment Share on other sites More sharing options...
LesC Posted October 8, 2022 Share Posted October 8, 2022 I came here because my wife and I recently switched to a new iMac M1 running Monterey; my wife came from a 17in MBP (mid 2009), I myself from a 27in iMac (late 2012). We both experience beachballing on our individual iMacs, but after switching off hardware acceleration (an Affinity Photo preference) as suggested above, and switching off automatic brightness adjustment (a Mac system pref) as suggested in the video, all is well. I did not try either solution separately. Quote CANON cameras (7D, G9), lenses ranging from 10 to 400mm, and Speedlite 580EX II - iMac (24", M1, 2021) running Ventura MacOS 13.4.1(c) Link to comment Share on other sites More sharing options...
MikeTO Posted October 8, 2022 Share Posted October 8, 2022 2 hours ago, LesC said: I came here because my wife and I recently switched to a new iMac M1 running Monterey; my wife came from a 17in MBP (mid 2009), I myself from a 27in iMac (late 2012). We both experience beachballing on our individual iMacs, but after switching off hardware acceleration (an Affinity Photo preference) as suggested above, and switching off automatic brightness adjustment (a Mac system pref) as suggested in the video, all is well. I did not try either solution separately. Now that you have it working, try turning hardware acceleration back on. I have hardware acceleration on but automatic brightness off. Cheers jmwellborn 1 Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
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