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I have a number of files that I use for templates, and in almost all of them I get a "missing font" warning whenever I open them. I can't find where the font is being used, is there a way to track it down and eliminate the reference to it? For now I'm ignoring it, but when these files go to professional press, I suspect it will be a problem. Thanks. (Attaching screenshot of warning message.)

missing fonts.png

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You could check your layers. There must be a Text layer somewhere in your document containing text (with SourceSansPro-Light).

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12 hours ago, Gordon Meyer said:

I can't find where the font is being used

I had a similar experience with APublisher.

 

Did you create the mentioned template yourself, so without the font? Or was it created by someone else who had (could have) the font installed?

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10 hours ago, Gordon Meyer said:

I have a number of files that I use for templates, and in almost all of them I get a "missing font" warning whenever I open them. I can't find where the font is being used, is there a way to track it down and eliminate the reference to it?

If you can upload one of the template files with a "missing fonts" error message someone with Publisher may be able to use Preflight to locate the missing font and let you know where it is in the document.

Alternatively if it is a false message then uploading the template will help the Devs track down what is happening.

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5 hours ago, carl123 said:

If you can upload one of the template files with a "missing fonts" error message someone with Publisher may be able to use Preflight

Or, someone with Publisher can use the Font Manager.

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Thanks for the help. Unfortunately the problem persists. Here's more info:

- I created the template myself

- I do not have the missing font (Adobe Source Sans Pro) font installed, or own it at all, so I'm puzzled as to how it got referenced in the first place.

- I have Publisher, thanks for those tips. When I use "Locate" in the Font Manager every single text frame in the document is highlighted!

This doesn't seems to be causing me any problems with the doc (yet), but it does cause me anxiety.

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The reference might also be part of a style definition, and got inadvertently imported as part of text import operation.

If you do not have it physically installed (and do not remember to ever have) it might also have been activated as part of Adobe CC subscription (from Adobe Fonts) if you have ever subscribed to (or tried) it.

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Thanks for your document :) There appears to be a change of font after a hard return in one of your text boxes, the font is only changed for this return character and as it's otherwise an empty line, so it's certainly easy to miss!

Please see my below screen recording showing where this is hiding, I have done my best to blur any parts of your document I don't need to show and confirmed that after removing this line and saving the document, I no longer see the missing font warning when opening your document. 

I hope this helps!

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Hi @Dan C,
Thanks for your attention to my previous issue.

 

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