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emmrecs01

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  1. Like
    emmrecs01 got a reaction from Dan C in Can't find record of my early purchases, not listed in my Shop account   
    @Charley Parker
    Welcome to the Affinity forums.
    Serif has no record of any purchase made through any of the App Stores, either Mac or Windows, because Apple and Microsoft do not share information about purchasers with the software manufacturer.  So, your Affinity Store account will never show any record of any App Store purchase, only a record of your purchases direct from Affinity/Serif.
    Jeff
  2. Like
    emmrecs01 reacted to R C-R in pocket version for iPhone   
    You are not wrong about that, but the idea of "quickly" getting much work done on a device with a screen that would fit in my pocket, particularly while I am on the move, seems overly optimistic. If nothing else, the amount of zooming & scrolling required to work on small scale details would slow things to a crawl for me & limit how long I could keep at it without my hand cramping up.
  3. Thanks
    emmrecs01 reacted to walt.farrell in Show column Guides toggle   
    It might be more of a suggestion for the entire Affinity Range, Jeff, but Photo does have  columns, guides, and margins. So it could have been legitimately intended as a Photo suggestion
  4. Like
    emmrecs01 reacted to walt.farrell in Mac Appstore version to Windows PC License   
    No, Apple took your money.
    Then they transferred some of it to Serif, but did not tell Serif who you are or that you bought the application.
     
  5. Thanks
    emmrecs01 got a reaction from lugi in Separate installation of two different software versions impossible!   
    Perhaps you should tell us what these are?  Other users may then be able to suggest how to work around these missing functions.
    Jeff
  6. Like
    emmrecs01 reacted to jmwellborn in Payment Processor In The US Anytime Soon???   
    Strange.  Paypal didn’t refuse mine. I preordered yesterday and the whole transaction went through in seconds.   
  7. Like
    emmrecs01 reacted to John Rostron in Affinity for Android   
    Please can we not have a thirty-page thread on this!
    John
  8. Thanks
    emmrecs01 got a reaction from Patrick Connor in Publisher pre-order - payment issues   
    I don't know whether this will prove "helpful" to other posters here, or not.
    I placed an order for APub this morning, selecting to pay by PayPal.  Unfortunately, when being redirected to PayPal, everything seemed to freeze once I was past the log in page.  I left the link to PayPal open for some minutes but eventually closed the page, apparently without being able to complete my order.
    But I almost immediately tried to log in to my PayPal account again, this time successfully, and was able to see that the payment to Serif had gone through.  An order confirmation email arrived a few minutes later so clearly, whatever caused the initial "freeze" did not actually interrupt the order process.
    Jeff
  9. Like
    emmrecs01 reacted to Mithferion in Free Updates For Life or Until Another Major Release?   
    And yet, once you have one of them (or both), you have to invest money in it, on a regular basis.
    Best regards!
  10. Thanks
    emmrecs01 got a reaction from Patrick Connor in Switch from MAS to Infinity Store   
    @Pebowski
    Unfortunately, no.  Because they have no access to the app store data for either Microsoft or Apple, Serif has no record of who has purchased which app.  Once you purchase Publisher at the Affinity Store you will have an Affinity Account but there is no way to transfer your data from your MAS account to that new Affinity account.
    Jeff
  11. Like
    emmrecs01 reacted to Ron P. in Flood Select Tool doesn't work.   
    It amazes me that people buy a new software, and expect it to function just like PS. I wonder if the OP took the time to try out AP before deciding on purchasing it? IMHO, those that want AP to be just like PS needs to stick with PS. I hope AP does not become a mirror, clone or so close to PS it's hard to differentiate the two.
  12. Thanks
    emmrecs01 got a reaction from Patrick Connor in Switch from MAS to Infinity Store   
    @Pebowski
    Unfortunately, no.  Because they have no access to the app store data for either Microsoft or Apple, Serif has no record of who has purchased which app.  Once you purchase Publisher at the Affinity Store you will have an Affinity Account but there is no way to transfer your data from your MAS account to that new Affinity account.
    Jeff
  13. Thanks
    emmrecs01 got a reaction from Patrick Connor in Switch from MAS to Infinity Store   
    @Pebowski
    Unfortunately, no.  Because they have no access to the app store data for either Microsoft or Apple, Serif has no record of who has purchased which app.  Once you purchase Publisher at the Affinity Store you will have an Affinity Account but there is no way to transfer your data from your MAS account to that new Affinity account.
    Jeff
  14. Like
    emmrecs01 got a reaction from Patrick Connor in adjustment layer turned to legacy adjustment   
    @ivbera
    can someone explain what a "Legacy White Balance" is?
    Perhaps an indication that the change was made in an older version of the software or even that the White Balance has undergone some code change and the older code is now "legacy"?
    Jeff
  15. Thanks
    emmrecs01 got a reaction from Jon P in AP Crashes when printing   
    @clyall90
    If you click the "here" in @Jon P's post, it is a link to allow you to upload the file direct to Serif.
  16. Thanks
    emmrecs01 got a reaction from Jon P in AP Crashes when printing   
    @clyall90
    If you click the "here" in @Jon P's post, it is a link to allow you to upload the file direct to Serif.
  17. Like
    emmrecs01 reacted to Pariah73 in My one and only post   
    I gotta say, I'm a bit underwhelmed by the one and only post. 
  18. Thanks
    emmrecs01 got a reaction from psidre Felix in New version of Publisher points to existing beta 1.7.0.312   
    Hi.
    Easiest method to access the latest beta is via this pinned post at the head of this forum.  I suspect build 337, the latest, is not yet on auto-update.
    HTH
    Jeff
  19. Like
    emmrecs01 got a reaction from Alfred in Buy again?   
    Hi, welcome to the Affinity forums.
    If you do a quick search of this forum, in the Customer Service... area, you will see this is quite a frequent question!  Unfortunately, the answer is No.  Each different operating system has its own, entirely separate licensing system and there is no facility that will enable transfer from Mac to Windows or iPad, or any combination of them.
    Sorry.
  20. Like
    emmrecs01 got a reaction from Alfred in Can a Affinity Designer/Photo license be deactived?   
    @Bad_Wolf
    I think you need to carefully re-read @Alfred's post above!  He wrote:
    In other words, since you already own the licence, which covers as many computers as you own and control, as I read what you have written you do NOT need to purchase any new licence in order to install the software on to the "machine we do not use much".
  21. Like
    emmrecs01 got a reaction from Alfred in Buy again?   
    Hi, welcome to the Affinity forums.
    If you do a quick search of this forum, in the Customer Service... area, you will see this is quite a frequent question!  Unfortunately, the answer is No.  Each different operating system has its own, entirely separate licensing system and there is no facility that will enable transfer from Mac to Windows or iPad, or any combination of them.
    Sorry.
  22. Sad
    emmrecs01 reacted to cimerio in Is there a reason why Mac and PC version requires separate licenses?   
    Separate charging for licenses is valid because they are different architectures.
    not giving a second purchase discount is an amateurish business attitude and has no justification.
    the same way it has no justification does not offer both products on the site. unless there is some scam of the company with the apple store. various companies sell two downloadable versions on the site. and you can download both files.

    for God's sake, would the above citizen be so naïve to believe that we bought this bull talk of "unpopular and unfair"
  23. Like
    emmrecs01 reacted to JET_Affinity in Why don't you develop the product?   
    Especially when trying to develop something innovative as opposed to just more "me, too; same ol' same ol'",  solid foundations have to be laid for what users consider "basic things." I have plenty of "me, too" programs. I don't need another one.
    If all I were seeing in Affinity were just another "me, too" approach, I'd just yawn.
    Who's not "letting" you?
    Fact is, B13eL's post that started this thread was just a useless, unproductive rant. It doesn't even mention any capabilities he's (she's?) so upset about.
    And your "fanboy" nonsense is just a childish insult to fellow users who don't agree with you.
    No one "prevented" either. And no one is prevented from disagreeing with them.
    Resorting to ad hominem insult is a dead giveaway of weak argument; and a sure way to lose respect.
    JET
  24. Sad
    emmrecs01 reacted to Jowday in Why don't you develop the product?   
    Jebus. I did expect the product to develop into something more in a timespan of 4 or more years. The marketing was and is not humble. I do subscribe to the FULL Adobe package. I just prefer to draw and construct shapes outside Illustrator. Did that a lot in Inkscape. I like Designers few tools better. But Designer is stripped of advanced features - and basic features. Hoping for more increasingly frustrated here is punished by fanboys who cannot let Serif answer. Apologists.
    "Asking for "basic things" or not, it's their product, and they handle it as they wish."
    Fresh out of school arguments, haha. It certainly is their product. Fortunately I am a clever guy that listened to my customers, adjusted accordingly before they retired or DIED of old age. Increased revenue. Brand value always rising. Etc. 
    Ben was not supposed to answer at all. Someone from Serif was supposed to listen to a customer. Handle it like a professionsal. Thats how it works out there. I face customers every day and did for 30 years. They handle their money as they wish! Thats the centre of the universe here.
    And now something else from the adult world - lets agree to disagree.
  25. Sad
    emmrecs01 reacted to Jowday in Why don't you develop the product?   
    Minor improvements over a long timespan, long and numerous posts, no real progress. We'll I am a paying customer just like other "complainers" (you picked up that term in Linux forums?) and I like the interface of especially Designer. I would have paid 2, 3 or 4 times more if the long requested features were in designer. They are not. They are not in the betas I follow closely either. So I will - just like the other unsatisfied customers - remind Serif and Ben that this is not good enough in our opinion. In the adult world this is how it just works. You are satisfied? Great. But let other who are NOT voice their concerns.
    So type less and think more about the original post - a legitimate question and concern. Basic tools - where are they? I hope Ben is busy as a bee preparing them. Otherwise his post is ridiculous and counter productive.
    So many people love your product and ask for the basic things that should be in the tool for professional. What are you doing there?
     
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