Peacemaker Posted December 20, 2022 Share Posted December 20, 2022 Before updating to Affinity Photo (2.0.3) everything worked fine. I updated to (2.0.3) and now things are getting buggy. Example : Develop Persona, then click white balance and then CRASH! I have reinstalled Affinity Photo 2 twice now, while refreshing my computer. Also have tried different pictures and have experienced same results several times. I’m working on a Late 2015 iMac 27 inch with macOS Big Sur 11.7.1 Tested same pictures on Affinity Photo 1 and all pictures work fine, so AF2 has issues. Quote Link to comment Share on other sites More sharing options...
Claude_ch Posted December 20, 2022 Share Posted December 20, 2022 Same problem for me, when you try move a slider in the white balance it's a crash Mac Pro Late 2013 with Monterey 12.6.2 Peacemaker 1 Quote Link to comment Share on other sites More sharing options...
Peacemaker Posted December 20, 2022 Author Share Posted December 20, 2022 This morning (12-20-22) I found a work around. I can still use Develop Persona for some adjustments, but not the white balance, so I make some adjustments with out white balance and Develop adjustments that render. From here I went to the Adjustments tab on the right bottom and clicked on white balance. I then rasterized the pixel image with white balance to get the effect I’m after. I guess extra steps is what works for now. Anyway, I thought I’d share for those with same issue. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 20, 2022 Staff Share Posted December 20, 2022 @Peacmaker Welcome to the Serif Affinity forums We have reported this to the developers and it should be fixed in the next update, sorry for the inconvenience. Peacemaker 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Peacemaker Posted December 20, 2022 Author Share Posted December 20, 2022 Thank you Patrick, Best Regards... Quote Link to comment Share on other sites More sharing options...
JaneV Posted December 20, 2022 Share Posted December 20, 2022 I'm having this problem also, along with random crashing even when not working on something. Thank you for the work around to the white balance. I think I might have to go back to V2 for time being. Peacemaker 1 Quote Link to comment Share on other sites More sharing options...
petrpan Posted December 21, 2022 Share Posted December 21, 2022 macOS Ventura 13.1, MacBook Pro with M1. Affinity photo 2.0.3. - confirming that after update from previous version, any attempt to move the white balance slider(s) in Develop persona leads to crash of the Affinity Photo. Happens for all picture files (not just one or few) and both when working on RAW or non-RAW formats. jmwellborn and Peacemaker 1 1 Quote Link to comment Share on other sites More sharing options...
petrpan Posted December 21, 2022 Share Posted December 21, 2022 Adding workaround - after Develop in Develop Persona, white balance item in the adjustments of the Document works fine (no crash) for the image layer. Quote Link to comment Share on other sites More sharing options...
Peacemaker Posted December 21, 2022 Author Share Posted December 21, 2022 2 minutes ago, petrpan said: Adding workaround - after Develop in Develop Persona, white balance item in the adjustments of the Document works fine (no crash) for the image layer. My yesterday post (12-20-22) confirms this to be true. Thanx Petrpan. Quote Link to comment Share on other sites More sharing options...
DannyBCreative Posted December 26, 2022 Share Posted December 26, 2022 AP 2.0.3 on M1-Max running Monterey - no such crash. I keep trying to crash the app, but I can't. Using a SONY RAW file in develop mode, I've adjusted every single slider available, multiple times, and I just can't get the app to crash. Paul Mudditt 1 Quote Link to comment Share on other sites More sharing options...
Peacemaker Posted December 26, 2022 Author Share Posted December 26, 2022 1 hour ago, DannyBCreative said: AP 2.0.3 on M1-Max running Monterey - no such crash. I keep trying to crash the app, but I can't. Using a SONY RAW file in develop mode, I've adjusted every single slider available, multiple times, and I just can't get the app to crash. Hey Danny, Great to hear. I think, maybe this new version of PH2 is more tailored for future computers, such as your M1. I’m using a late 2015 27” iMac, running Big Sur. I’m trying to tough it out to buy another iMac, while waiting to see if the iMac M series comes with bigger screen and more powerful options than 24” M1 iMacs. Any which way though, the AP2 said it’s compatible with what I use. So we’ll see about future updates. DannyBCreative 1 Quote Link to comment Share on other sites More sharing options...
Peacemaker Posted December 26, 2022 Author Share Posted December 26, 2022 4 minutes ago, Peacmaker said: Hey Danny, Great to hear. I think, maybe this new version of PH2 is more tailored for future computers, such as your M1. I’m using a late 2015 27” iMac, running Big Sur. I’m trying to tough it out to buy another iMac, while waiting to see if the iMac M series comes with bigger screen and more powerful options than 24” M1 iMacs. Any which way though, the AP2 said it’s compatible with what I use. So we’ll see about future updates. Another follow up. i just checked this issue again (12-26-22) and the same issue has occurred! Quote Link to comment Share on other sites More sharing options...
petrpan Posted December 26, 2022 Share Posted December 26, 2022 Model: MacBookPro18,2, BootROM 8419.60.44, proc 10:8:2 processors, 64 GB, SMC Graphics: Apple M1 Max, Apple M1 Max, Built-In Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Sep 3 2022 02:35:52 version 20.10.965.9.8.7.129 FWID 01-b0e84a9b Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000003c Exception Codes: 0x0000000000000001, 0x000000000000003c Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [2044] VM Region Info: 0x3c is not in any region. Bytes before following region: 105553518919620 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-/rwx SM=NUL ...(unallocated) Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 liblibpersona.dylib 0x28993b618 RasterDevelopCommand::Params::CalculateRAWWhiteBalanceScalers() + 168 1 liblibpersona.dylib 0x28993b5a4 RasterDevelopCommand::Params::CalculateRAWWhiteBalanceScalers() + 52 2 liblibpersona.dylib 0x2905409c8 DevelopTool::SetWhiteBalance(double, bool, bool) + 84 3 libcocoaui 0x12a0aa3d4 -[WhiteBalanceDevelopItem whiteBalanceSliderChanged:] + 168 4 AppKit 0x1ad660fa0 -[NSApplication(NSResponder) sendAction:to:from:] + 440 5 AppKit 0x1ad660db8 -[NSControl sendAction:to:] + 72 6 libcocoaui 0x12a15a130 -[Slider mouseDown:] + 656 7 AppKit 0x1ad65b990 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 3420 8 AppKit 0x1ad5e5ab8 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 1984 9 AppKit 0x1ad5e5124 -[NSWindow(NSEventRouting) sendEvent:] + 284 10 libcocoaui 0x12a4a8f50 -[PersonaWindow sendEvent:] + 456 11 AppKit 0x1ad5e425c -[NSApplication(NSEvent) sendEvent:] + 1920 12 libcocoaui 0x12a4e44c0 -[Application sendEvent:] + 1028 13 AppKit 0x1ad836360 -[NSApplication _handleEvent:] + 60 14 AppKit 0x1ad4aba08 -[NSApplication run] + 500 15 AppKit 0x1ad482e28 NSApplicationMain + 880 16 dyld 0x1a9e2fe50 start + 2544 Quote Link to comment Share on other sites More sharing options...
petrpan Posted December 26, 2022 Share Posted December 26, 2022 White balance crash with report posted previously on LUMIX jpg, Canon R6 raw, developed jpg. Re-tested on 12/26/2022. Quote Link to comment Share on other sites More sharing options...
olesya Posted December 27, 2022 Share Posted December 27, 2022 I also have the same problem only with jpg, tiff files, but raw NEF work fine Quote Link to comment Share on other sites More sharing options...
DannyBCreative Posted December 28, 2022 Share Posted December 28, 2022 On 12/26/2022 at 1:50 PM, petrpan said: White balance crash with report posted previously on LUMIX jpg, Canon R6 raw, developed jpg. Re-tested on 12/26/2022. Is it crashing while trying to process jpeg files in the develop persona? I'll try this, but why are you processing jpeg files in the develop persona? Quote Link to comment Share on other sites More sharing options...
DannyBCreative Posted December 28, 2022 Share Posted December 28, 2022 On 12/26/2022 at 5:43 PM, olesya said: I also have the same problem only with jpg, tiff files, but raw NEF work fine Same question. Are you processing jpeg and tiff files in the develop persona? I get that the crash shouldn't happen for something so trivial, but why not just work the tiff and jpeg files in the standard photo persona? Keep the develop persona for developing RAW files. Unlike Adobe Camera Raw, there is little to no need to take already converted RAW files (jpeg, tiff, png, etc) into the Develop Persona. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 28, 2022 Staff Share Posted December 28, 2022 This will be fixed in the next (2.0.4.x) customer beta, and that fix will therefore be part of the 2.0.4 release. DannyBCreative, Paul Mudditt and jmwellborn 3 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
petrpan Posted December 28, 2022 Share Posted December 28, 2022 Re use of other than raw formats for this purpose: Trying to understand the sw problem, not processing pictures. Crash happened with raw, so question that can be tested is, if the sw problem is specific to processed file format. User test: Load other formats to crashed persona and try white balance. Result: Problem is independent of the file format. Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted December 30, 2022 Share Posted December 30, 2022 On 12/28/2022 at 4:43 PM, Patrick Connor said: This will be fixed in the next customer beta, and that fix will therefore be part of the next release. I have four crash reports today, using 2.0.3, if they are of any use. Would be happy to send one or more. Big Sur, M1 chip. I have also tried this with the most recent Beta, doing a DEVELOP and then a SAVE before attempting anything in White Balance. I then opened the Develop Persona again and attempted to move the White Balance slider. Still crashes, and the previously saved document has entirely disappeared from my MAC. Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
Diggs Posted December 30, 2022 Share Posted December 30, 2022 On 12/19/2022 at 9:43 PM, Peacmaker said: Before updating to Affinity Photo (2.0.3) everything worked fine. I updated to (2.0.3) and now things are getting buggy. Example : Develop Persona, then click white balance and then CRASH! I have reinstalled Affinity Photo 2 twice now, while refreshing my computer. Also have tried different pictures and have experienced same results several times. I’m working on a Late 2015 iMac 27 inch with macOS Big Sur 11.7.1 Tested same pictures on Affinity Photo 1 and all pictures work fine, so AF2 has issues. HI diggs here........Same problem only difference is running Ventura 13.0.1 on a 2021 iMac. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 30, 2022 Share Posted December 30, 2022 1 hour ago, jmwellborn said: I have also tried this with the most recent Beta, doing a DEVELOP and then a SAVE before attempting anything in White Balance. I then opened the Develop Persona again and attempted to move the White Balance slider. Still crashes, and the previously saved document has entirely disappeared from my MAC. Patrick indicated it would be solved in the next beta. There is no active beta currently, and no one should be running beta versions of the Affinity applications at this time. I doubt they need any dumps. The issue is logged, and now it is a matter of waiting for the developers to fix it (presumably, sometime in January when they release a new beta in preparation for 2.0.4). Patrick Connor 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
skenaga Posted December 31, 2022 Share Posted December 31, 2022 Same here. White balance in the Develop Persona crashes AP(2.0.3). Running on Late 2015 iMac, with Monterey (12.6.3). Tested a fresh install of AP on Catalina: Bug not present in AP(2.0.0); crashes on AP(2.0.3). jmwellborn 1 Quote iMac, 27-inch, Late 2015, 4GHz Quad-Core i7, Monterey, ver. 12.6.8 Link to comment Share on other sites More sharing options...
Paul-R Posted December 31, 2022 Share Posted December 31, 2022 Same with me. Updated to 2,0,3 and crash when trying to change WB. Machine is a Mac Studio, 64Gb RAM, MacOS Ventura 13,1. Quote Link to comment Share on other sites More sharing options...
tombro Posted January 5, 2023 Share Posted January 5, 2023 Same here MacBook Pro Retina 15" Mid 2014 on Big Sur 11.7.2 Quote Link to comment Share on other sites More sharing options...
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