Staff MEB Posted January 5, 2023 Staff Share Posted January 5, 2023 @skenaga, @Paul-R, @tombro, Welcome to Affinity Forums This is a known issue that should be fixed in the next patch/update. Thanks for your feedback. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
S in London Posted January 7, 2023 Share Posted January 7, 2023 I just bought Affinity and the inability to adjust the white balance is a major issue for me as I try to learn the new software. I guess I really want to know when Serif thinks the patch will come. Being new to the software I don't know how fast such fundamental issues take to be resolved but it is 18 days since a moderator said it is a known issue - OK Christmas has likely taken a big chunk of that. An indeterminate time frame is not really helpful. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 7, 2023 Staff Share Posted January 7, 2023 @S in London Welcome to the Serif Affinity forums To all readers. The fix for this will be available in the next few weeks. However the Develope persona is really designed for RAW files, and this bug only shows itself when applying white balance to non-raw files. Until the patch is released you can still use Layer -> New Adjustment Layer -> White Balance (which remains editable) JaneV 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
petrpan Posted January 7, 2023 Share Posted January 7, 2023 53 minutes ago, S in London said: I just bought Affinity and the inability to adjust the white balance is a major issue for me as I try to learn the new software. I guess I really want to know when Serif thinks the patch will come. Being new to the software I don't know how fast such fundamental issues take to be resolved but it is 18 days since a moderator said it is a known issue - OK Christmas has likely taken a big chunk of that. An indeterminate time frame is not really helpful. S in London - the white balance problem is restricted only to working in the "develop persona". Once your picture is the Affinity document, white balance adjustment is fully operational and at your service Quote Link to comment Share on other sites More sharing options...
petrpan Posted January 7, 2023 Share Posted January 7, 2023 2 minutes ago, Patrick Connor said: @S in London Welcome to the Serif Affinity forums To all readers. The fix for this will be available in the next few weeks. However the Develope persona is really designed for RAW files, and this bug only shows itself when applying white balance to non-raw files. Until the patch is released you can still use Layer -> New Adjustment Layer -> White Balance (which remains editable) Patrick, please note that raw files (in my case from Canon EOS R6 with the latest firmware) DO GENERATE crash when White Balance slider is moved in the Develop persona (while Layer -> New Adjustment Layer -> White Balance directly after Developing is perfectly OK). Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 7, 2023 Staff Share Posted January 7, 2023 3 minutes ago, petrpan said: Patrick, please note that raw files (in my case from Canon EOS R6 with the latest firmware) DO GENERATE crash when White Balance slider is moved in the Develop persona (while Layer -> New Adjustment Layer -> White Balance directly after Developing is perfectly OK) I must have misunderstood the recipe, thanks. I'll check those files too Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 27, 2023 Staff Share Posted January 27, 2023 Sorry that you have experienced this problem with the 2.0.3 release of the Affinity Suite. We have now released 2.0.4 on all platforms, and using that build this problem no longer occurs. JaneV and olesya 1 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Peacemaker Posted January 27, 2023 Author Share Posted January 27, 2023 Yippee! 2.0.4 is here. Just updated, we’ll have see. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
petrpan Posted January 27, 2023 Share Posted January 27, 2023 @Patrick Connor Thank you, 2.0.4. Photo downloaded, installed, tested => works without problem(s) Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
JaneV Posted January 27, 2023 Share Posted January 27, 2023 Thank you Affinity team Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Diggs Posted January 28, 2023 Share Posted January 28, 2023 2.0.4. Photo downloaded, installed and tested => Thank you Affinity team, all is well. Quote Link to comment Share on other sites More sharing options...
Marga_2023 Posted January 29, 2023 Share Posted January 29, 2023 Hi, I was following this thread impatiently since I had the same bug. Now I updated to the latest version (January 29th, 2023) and the issue has been solved. Thank you Affinity Team!! Quote Link to comment Share on other sites More sharing options...
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