World View Posted April 7, 2022 Share Posted April 7, 2022 I can no longe export any project. Every document I try to export has a large file size but is only stamp sized. E.g. Original dimensions of 1500 x 1200 px downsized to 280 x 320 approx. Why does it do that? I didn't tell it do that. Cannot export any project to pdf any more. Always stamp sized. Totally stuck in all my work. Cannot find any way to get the app to behave properly. What is this bug? Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted April 7, 2022 Staff Share Posted April 7, 2022 Hi @World View Please could you attach a screenshot of your export settings? Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Old Bruce Posted April 7, 2022 Share Posted April 7, 2022 9 hours ago, World View said: E.g. Original dimensions of 1500 x 1200 px downsized to 280 x 320 approx. It could be that you are working on a 1 inch sized document that has 1200 dpi and when you export it the large pixel size is resampled to 300 dpi. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
World View Posted April 7, 2022 Author Share Posted April 7, 2022 I am attaching the export interface and the spread set-up where you see that the spread is formatted to 1500 x 1200 pixels at 300 dpi The strange thing is also that the exported stamp-sized pdf has the size the 1200 x 1500 pixels document should have. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 7, 2022 Share Posted April 7, 2022 Can you provide a sample PDF file that is mis-sized? And, ideally, the .afpub file you created it from? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
World View Posted April 7, 2022 Author Share Posted April 7, 2022 Yes, Walt, I am uploading the file below. It is a mood board I should have submitted yesterday but I can't submit it in this tiny format. I have two more such mood boards that also export in stamp size. I was able in the past to output the pdf at the same size as the document was. Strange behavior: the pdf first opens up larger and then snaps to the smaller format. Human(e) by Robert Wilde.afpub Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 7, 2022 Share Posted April 7, 2022 43 minutes ago, World View said: Strange behavior: the pdf first opens up larger and then snaps to the smaller format. Thanks for the file. What are you using to view the PDF when you're done? Have you tried a different viewer? When I export your document Adobe Reader says it has 4" x 5" pages, as I would expect. (Of course, if you don't choose "all pages" on the Export page some of those pages are facing spreads, and thus smaller. But hardly "stamp size".) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
World View Posted April 7, 2022 Author Share Posted April 7, 2022 Thanks, Walt. In both Preview and the adobe pdf viewer it shows at stamp size, the same for the preview in Bridge. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 7, 2022 Share Posted April 7, 2022 And in the Adobe Acrobat Reader when you use the menu, File > Document Properties, what does it say for the Page Size? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
World View Posted April 7, 2022 Author Share Posted April 7, 2022 It says 8x5 inches, 1 MB (Adobe Bridge says the size is over 9 MB) Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 7, 2022 Share Posted April 7, 2022 That probably means that you exported "All Spreads" rather than "All Pages" when you did the Export. But 8x5 isn't "stamp sized", and if it looks very small that may just be the Zoom level you have set in the PDF viewer. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 Yes, but it makes no difference. Exporting "all pages" leads to the same unusable stamp-sized 1,2 x 0,9 inch 360x288 pixels export. The export window has no controls at all and its settings leads to a whole list of features I do not need. But the export size, the key important export feature is not available. I cannot get any project out of Affinity. I already missed a deadline because the software has this bug. Quote Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 (deleted, quote of another post did not work) Quote Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 Actually, I tried to export other projects and ALL OF THEM get shrunk to this unusable stamp size. I cannot export a single one of my projects. Why does this not work? Quote Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 Another problem. A full size pdf in Photoshop has 2.5 MB. The tiny stamp useless pdf from Affinity has 10 mb. What the heck is going on with this software! Quote Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 11 hours ago, Old Bruce said: It could be that you are working on a 1 inch sized document that has 1200 dpi and when you export it the large pixel size is resampled to 300 dpi. No, I used a 1500 x 1200 pixel document. It creates a gigantic size pdf of 10 MB and 360x288 pixels. ALL my documents get shrunk into this ridiculous size. Can't export anything out of affinity any more. Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted April 8, 2022 Staff Share Posted April 8, 2022 Hi @World View I believe you may have your Exported document units set to Points rather than Pixels, please could you check to confirm. Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
GarryP Posted April 8, 2022 Share Posted April 8, 2022 Your spread set-up has the pages at 1200×1500 pixels. Your document set-up has a DPI of 300. This means that your pages should be (1200/300) inches by (1500/300) inches, which is 4 inches by 5 inches. When I export and view the PDF in Acrobat I see that the page size is 101.6×127.0 mm (which is pretty much 4×5 inches). It all looks fine to me. If you can give us a full-screen screenshot showing the PDF in your PDF reader at 100% zoom then we might be able to understand what you are seeing better. Also, a screenshot of your Export dialog More options may help – see attached image. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 8, 2022 Share Posted April 8, 2022 And possibly having the exported PDF would help, if you can give us that, too. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 8 hours ago, EmT said: Hi @World View I believe you may have your Exported document units set to Points rather than Pixels, please could you check to confirm. Thanks, EmT. I have the spread set-up set to pixels. Please see the attached screenshot. Quote Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 8 hours ago, GarryP said: Your spread set-up has the pages at 1200×1500 pixels. Your document set-up has a DPI of 300. This means that your pages should be (1200/300) inches by (1500/300) inches, which is 4 inches by 5 inches. When I export and view the PDF in Acrobat I see that the page size is 101.6×127.0 mm (which is pretty much 4×5 inches). It all looks fine to me. If you can give us a full-screen screenshot showing the PDF in your PDF reader at 100% zoom then we might be able to understand what you are seeing better. Also, a screenshot of your Export dialog More options may help – see attached image. Thanks, Garry. Yes, the document options say 5x4 inches but when you put the document on 100% it is tiny. I have attached the "more" options and and the full screen screenshot of the pdf on a 27" monitor. For comparison I have opened a Photoshop created pdf at 100% (similar pixel dimensions) and it fills the screen. but the dimensions in the adobe pdf viewer are something like 23 inches by 17 inches and also 300 dpi. I have done these mood boards for years, always approximately these pixel dimensions and at 300dpi and never got a super tiny pdf. Quote Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 6 hours ago, walt.farrell said: And possibly having the exported PDF would help, if you can give us that, too. Thanks, Walt. I am attaching the exported pdf. I am also attaching the screenshot of this pdf in Adobe Bridge, 10 mb size, and you see how small it is. While the document says 5x4 inches, Bridge only sees 360x280 pixels. By comparison, a Photoshop created pdf with the same page counts and similar page dimension is full large and weighs only 2.5mb Human(e) by Robert Wilde.pdf Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 8, 2022 Share Posted April 8, 2022 Thanks. Here is how your PDF looks in Acrobat Reader at 100% zoom: That image is a measured 4" across on my screen. Here is how it looks in Firefox at 100% zoom (for some reason, slightly smaller at about 3.25" wide): I would guess that Bridge has a problem, or you have a problem with your Bridge configuration. The file you created seems fine to me. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
MikeW Posted April 8, 2022 Share Posted April 8, 2022 1 hour ago, World View said: ... I am also attaching the screenshot of this pdf in Adobe Bridge, 10 mb size, and you see how small it is. While the document says 5x4 inches, Bridge only sees 360x280 pixels. 57 minutes ago, walt.farrell said: ... I would guess that Bridge has a problem, or you have a problem with your Bridge configuration. The file you created seems fine to me. There is no fault in APub. There is no fault in Bridge. I believe all that is happening when saving from Photoshop is that, by default, a PS pdf saves a copy of the PS data. Bridge will then use that data when it displays the PS-generated PDF. You can test this when saving a pdf from PS and turning off Preserve Photoshop Editing Capabilities--or whatever Adobe is calling it these days. Your PS-generated pdf thumbnail in Bridge should then be the same/similar size as the APub-generated pdf thumbnail. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
World View Posted April 8, 2022 Author Share Posted April 8, 2022 2 hours ago, MikeW said: There is no fault in APub. There is no fault in Bridge. I believe all that is happening when saving from Photoshop is that, by default, a PS pdf saves a copy of the PS data. Bridge will then use that data when it displays the PS-generated PDF. You can test this when saving a pdf from PS and turning off Preserve Photoshop Editing Capabilities--or whatever Adobe is calling it these days. Your PS-generated pdf thumbnail in Bridge should then be the same/similar size as the APub-generated pdf thumbnail. But it shows as 360x280 pixels on Bridge. The other pdfs fill the screen at 100%. How can I do that with Affinity Publisher? Quote Link to comment Share on other sites More sharing options...
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