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Everything posted by Jon P
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We have an issue logged with another file doing a similar thing, if you can provide the file I can check it's the same cause.
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Hi @Shark80, I seen to be able to save as package and then save normally or save as another package if I choose it, does it become disabled for you, or fail to save?
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Affinity Publisher quits whenever i try to save work 1.9.0
Jon P replied to Lin D's topic in V1 Bugs found on macOS
Hey @Lin D, Can you upload the file here and i'll take a look Thanks -
AD 1.9.0 Crash on EXPORT Mac OS 10.14.6
Jon P replied to DMullerDesign's topic in V1 Bugs found on macOS
Thanks @DMullerDesign, we've had a couple of reports of this so are investigating it, but glad it's worked around for you -
Publisher 1.9.0 hangs when changing Text Wrap settings
Jon P replied to CP16's topic in V1 Bugs found on macOS
@CP16 That file is loading in the current beta fine for me, what happens when you say it fails to load, does it crash or error at all? The only thing I'm missing is some of the fonts you used but i'd be surprised if they were causing it to fail to open -
AD 1.9.0 Crash on EXPORT Mac OS 10.14.6
Jon P replied to DMullerDesign's topic in V1 Bugs found on macOS
Hi @DMullerDesign, The crash report indicates it's crashing in relation to a linked pdf file, I would have thought replacing the linked pdf files would have fixed it but that doesn't seem to have helped Can you upload the file here and i'll take a look If there's not many PDF's in the file you could break the links to them and see if that would prevent the crash. -
Publisher crashes, when open specific files
Jon P replied to woge1011's topic in V1 Bugs found on Windows
Hi @woge1011 Are you able to try on the latest beta here and if it still crashes on open upload the file here Thanks -
Thanks, I've logged this for some further investigation
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Publisher 1.9.0 - Save As Package - "invisible" file-dialogue
Jon P replied to Michael H's topic in V1 Bugs found on macOS
@Michael H Good call, I can reproduce it now in Separated Mode on MacOS 10.12, it's now logged with us -
Könnten Sie es auf den folgenden Link hochladen, da ich denke, dass das Anhängen an das Forum die Datei leicht verändert hat. https://www.dropbox.com/request/HF5xNgjAjmP9ZSx1B4Ax
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AD 1.9.0 Crash on EXPORT Mac OS 10.14.6
Jon P replied to DMullerDesign's topic in V1 Bugs found on macOS
@DMullerDesign Is it possible for you to provide the crash report? Thanks -
Publisher 1.9.0 hangs when changing Text Wrap settings
Jon P replied to CP16's topic in V1 Bugs found on macOS
Can you upload the file here and i'll take a look -
An image will be resized after changing the linked image
Jon P replied to Nashorn's topic in V1 Bugs found on macOS
Thanks for the report, this is something we are aware of -
Hi @SebastianBer, Are you finding this happens in a new document or just the one you are working with? Is there any chance of a short video demonstrating the issue? Thanks
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Publisher 1.9.0 - Save As Package - "invisible" file-dialogue
Jon P replied to Michael H's topic in V1 Bugs found on macOS
Hi, are you able to reset the application by holding down the CTRL key (be warned, this will reset any user settings or assets so let me know if that's an issue and we can try another way) and letting me know if that solves the issue? thanks -
@Hans-Peter Willkommen in den Foren. Können Sie die Datei hochladen, die falsch gemeldet wurde? Einige Testdateien, die ich hier habe, scheinen korrekt gemeldet zu werden
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@larsioo Could you try the latest beta here as there's some fixes for a few files that crashed on open in 1.9. If it still has this issue with the index can you upload the document here Thanks
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Bug less word when copy text without precdent format
Jon P replied to Loïc MIAME's topic in V1 Bugs found on Windows
@Loïc MIAME If you are still having this issue could you attach the file you are copying from? -
Hi @Mayvie, I've split this into it's own thread. Are you able to upload the file that is taking longer to open?
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@TG2008 Can you upload the file in question to the above link?
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Package: Collected files are always shown modified
Jon P replied to Joachim_L's topic in V1 Bugs found on Windows
I can't seem to reproduce this with a quick test, do they show as modified in the dialog when you are saving the package? -
Publisher crashes when unlocking Master page
Jon P replied to Yannig's topic in V1 Bugs found on Windows
I've moved this to Publisher I can't reproduce this (assuming the master page double clicked in step 1 has another master applied to it), can you maybe upload an example document?
