Jon P

Thanks for the report, we've logged this

We are aware of this, thanks for the report

I've logged this @Hadriscus, we are looking into it

Thanks, I can reproduce this now and have passed it on

I did @Mooxo, The error is coming from Layer 1 on the A-Master page, this is a bug I've just logged. If you remove this it will export

I've moved this to the bugs forum, as said above can you give the beta a try and let me know if the crash is still happening. If it is, can you try updating your graphics drivers and letting me know if that resolves the issue. Thanks

Hi @hehe94, welcome to the forums Can you upload the IDML thats freezing on load here and i'll take a look Thanks

I don't think the license key would be the issue, could you just confirm for me that running the beta up more than once still crashes on runup?

@SebastianBer Do you mind attaching the file used in the video here? I'm still struggling to reproduce this from scratch

Yeah you can upload them here privately, thanks!

@Lin D Can you upload the afpub file to the above link? I can see some screenshots but i'd like to try with the file, can you also try the latest beta here and let me know if it saves in that @Steffi S. Can you also try the latest beta here. If it still crashes on save can you upload to the above link?

Can you upload the log file and document here @Mooxo. Did you find changing to other export preset worked at all, or just rasterizing the whole thing?

I've reproduced this now and passed it on @CP16. If you have saved these files and have no 1.8 backup unfortunately I can't really get these files into 1.8, I'm only getting a crash when moving these pinned objects, and removing the pin but keeping the wrapping applied allows me to move them around the document without a hang

Hi @Seneca, Thanks for the report, this is logged with us

The same link is fine, is it any specific diagrams you are moving with the file you already sent? I notice high CPU usage if I move diagrams around as it's calculating the wrapping, but it doesn't crash for me

@Dazmondo77 Do you find this is reproducible with any assets or a certain pack? Are you able to upload it?

Thanks for reporting this, I've passed it on

We have an issue logged with another file doing a similar thing, if you can provide the file I can check it's the same cause.

Hi @Shark80, I seen to be able to save as package and then save normally or save as another package if I choose it, does it become disabled for you, or fail to save?

Hey @Lin D, Can you upload the file here and i'll take a look Thanks

Thanks @DMullerDesign, we've had a couple of reports of this so are investigating it, but glad it's worked around for you

@CP16 That file is loading in the current beta fine for me, what happens when you say it fails to load, does it crash or error at all? The only thing I'm missing is some of the fonts you used but i'd be surprised if they were causing it to fail to open

Hi @DMullerDesign, The crash report indicates it's crashing in relation to a linked pdf file, I would have thought replacing the linked pdf files would have fixed it but that doesn't seem to have helped Can you upload the file here and i'll take a look If there's not many PDF's in the file you could break the links to them and see if that would prevent the crash.

Hi @woge1011 Are you able to try on the latest beta here and if it still crashes on open upload the file here Thanks

Thanks, I've logged this for some further investigation