David England

In reply to all those who are sadly suffering from this same problem, and in light of the lack of a response thus far, I can report that my version of Publisher now appears to be miraculously working as normal. I have checked which updates have occurred since I first posted this and all I can see is that there have been several updates to Microsoft Defender. I am afraid, therefore, that I am unable to make any suggestions about how anyone else can get their program to work. For the record, the latest Defender update (KB2267602) I have is version 1.333.174.0 if that helps in any way.

Here is a crash report from when Publisher closed almost immediately after opening. fc972775-7210-42d3-8268-010f319bad60.dmp

Having just installed the latest version that was released - version 1.9.1.979 - I find that Publisher crashes within about 30 seconds every time I open it. Even if all I do is open the preferences dialogue box, when I go to close it the program no longer responds. I have tried uninstalling and re-installing the previous version (which did work) but that no longer works either. The upgraded versions of Designer and Photo both appear to be working fine. I have tried disabling the GPU acceleration but this has had no effect. The event log looks like this: The program Publisher.exe version 1.9.1.979 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 4c4 Start Time: 01d70c8f5282bc50 Termination Time: 6 Application Path: C:\Program Files\Affinity\Publisher\Publisher.exe Report Id: 7a7a8cde-0c95-4e1d-a678-0449c750cdd5 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown And the system information is this: AMD Ryzen 7 2700X, 16GB RAM, Radeon RX480 running Radeon driver version 20.11.2, Win10 Pro build 19042.804. Is there anything you may be able to recommend? Thank you