derekcoffsky Posted September 18, 2019 Share Posted September 18, 2019 For some reason there is a blue tint on every file I work with, which makes things that are white look especially off. I've messed with the color settings both in Affinity and in the color management section of my computer with no solutions. I've attached what my whites look like. Quote Link to comment Share on other sites More sharing options...
firstdefence Posted September 19, 2019 Share Posted September 19, 2019 Your white looks white to me, check your monitor settings. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
A_B_C Posted September 19, 2019 Share Posted September 19, 2019 Indeed it looks white. But if it was the monitor, I guess the forum background should look blueish as well, in other words, you shouldn’t see a difference between the image thumbnail on this webpage and the background of the <article> tag that holds your comment. For the image doesn’t have a color profile embedded and, by the RGB values, it is completely white. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 19, 2019 Staff Share Posted September 19, 2019 Hi derekcoffsky, Welcome to the forums Similar to the above 2 posts, your image certainly looks white to me too! Could you please provide a screenshot of your Colour settings in Affinity, alongside your OS settings? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 21, 2019 Author Share Posted September 21, 2019 Yes the picture does look like the same color as the forum background. It could be my monitor but I have exported images from Affinity and when I look at them from a different computer they are very clearly tinted blue. As requested here are my color settings Quote Link to comment Share on other sites More sharing options...
firstdefence Posted September 21, 2019 Share Posted September 21, 2019 The only difference I can see with regard to Affinity's colour tab is that in Rendering intent I have relative colorimetric, not absolute colormetric other than that it's the same. Ok, is the blue tint just displaying in Affinity or is it evident in other apps and or generally in windows explorer? In the meantime, try taking a snap with your mobile phone and uploading that image. Also create a document with a white rectangle, do a File > Save and then upload that file. Which app are you using? What is your system spec and in particular which graphic card or graphic chip do you have? You can use something like Speccy to find this out Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 21, 2019 Author Share Posted September 21, 2019 To me at least, the whites just look off in Affinity. Attached is an image of a picture exported from my computer but then sent to another one. I lowered the exposure when taking the picture to highlight the difference in the colors. Quote Link to comment Share on other sites More sharing options...
firstdefence Posted September 21, 2019 Share Posted September 21, 2019 It does look bluish but as far as I can see there looks like there is a moire pattern in cyan so it looks blue but isn't, the bottom of that page doesn't particularly look blue and neither does the area surrounding the image. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 21, 2019 Author Share Posted September 21, 2019 Sorry, I should've specified, the image exported from affinity is only the 6 pictures and the banner with text in between them. The are behind the text is supposed to be white but clearly isn't, but the area to the sides of and below the image is not part of what I exported from Affinity Quote Link to comment Share on other sites More sharing options...
A_B_C Posted September 22, 2019 Share Posted September 22, 2019 Would you please download and unzip open the attached archive, and open both PNG images in your picture viewer? Can you spot any difference between these images? Does one of them look blueish? White.zip Quote Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 23, 2019 Author Share Posted September 23, 2019 They both look the same Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 23, 2019 Staff Share Posted September 23, 2019 Thanks for your screenshots of your colour settings. Do you have a secondary monitor connected to your system? If so, does this use the same colour profile? On 9/21/2019 at 10:47 PM, derekcoffsky said: Attached is an image of a picture exported from my computer but then sent to another one. If the 'blue tint' is visible on more than one PC it may be due to the design itself, could you provide the Affinity file used to create this collage? John Rostron 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
A_B_C Posted September 23, 2019 Share Posted September 23, 2019 16 hours ago, derekcoffsky said: They both look the same So it is at least not an issue of a missing (or embedded) color profile. Are they both looking as blueish as your own files? Quote Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 23, 2019 Author Share Posted September 23, 2019 1. I don't have two monitors but I can still attach the Affinity file 2. No, they don't as blue as the files in Affinity, they definitely look "white" from what I can tell Collage_File.afphoto Quote Link to comment Share on other sites More sharing options...
firstdefence Posted September 23, 2019 Share Posted September 23, 2019 File truncated, Bad upload Derek, you need to upload it again. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 24, 2019 Author Share Posted September 24, 2019 Well I'm literally just doing the same process to upload this as before so if it doesn't work again then let me know how to properly do this, but here goes nothing... Collage_File_Better_Hopefully.afphoto Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 24, 2019 Staff Share Posted September 24, 2019 Thanks for your file, unfortunately I'm still seeing a 'truncated' message, however I can see the issue here. The colour profile in use against the document is not sRGB as your preferences show (as circled below). Please go to Document>Convert Format/ICC Profile... and change the document profile to sRGB. Does this resolve your issue? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
A_B_C Posted September 24, 2019 Share Posted September 24, 2019 Err … Dan … what is going on here? When I open the provided file as it is, the UI elements of Affinity Photo show a blueish tint. MacBook Pro, late 2011, internal screen. After converting the document to sRGB, the UI elements revert to normal, but now the document shows a blueish tint. Is that how it should be? Quote Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 24, 2019 Author Share Posted September 24, 2019 After changing the color profile it still looks the same, although just like A_B_C, the UI element looks white. Quote Link to comment Share on other sites More sharing options...
R C-R Posted September 24, 2019 Share Posted September 24, 2019 45 minutes ago, A_B_C said: When I open the provided file as it is ... How did you manage to open the file? On my iMac I first get the truncated file message & then a 'must close' one that says something about connection to the file being lost. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
derekcoffsky Posted September 24, 2019 Author Share Posted September 24, 2019 How can I send the file without it being truncated? Quote Link to comment Share on other sites More sharing options...
A_B_C Posted September 25, 2019 Share Posted September 25, 2019 (edited) 9 hours ago, R C-R said: How did you manage to open the file? I double-clicked the download … LOL … seriously, I have no idea. But there was a complaint too. 9 hours ago, derekcoffsky said: How can I send the file without it being truncated? You could try to zip the file, before uploading (Right click on the file in Finder > Create Archive). But I start to get the impression that the file itself is corrupted. What about creating a new file from scratch, assigning the correct colour profile from the outset, and copying the existing contents to it? By doing so, all of your contents and media should be converted to the target document colour space and you could start making adjustments. Edited September 25, 2019 by A_B_C Forgot about the complaint message Quote Link to comment Share on other sites More sharing options...
carl123 Posted September 25, 2019 Share Posted September 25, 2019 9 hours ago, derekcoffsky said: How can I send the file without it being truncated? I think this forum sometimes corrupts large files when they are uploaded to it. There are too many reports of this happening and I have experienced it myself a few times on large files that I know to be good (i.e. not corrupted). To send the file again you could setup a dropbox or wetransfer link and people could download the file from there. Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
HVDB Photography Posted September 25, 2019 Share Posted September 25, 2019 The OP could provide a Wetransfer link for downloading: Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 25, 2019 Staff Share Posted September 25, 2019 14 hours ago, A_B_C said: Err … Dan … what is going on here? When I open the provided file as it is, the UI elements of Affinity Photo show a blueish tint. MacBook Pro, late 2011, internal screen. After converting the document to sRGB, the UI elements revert to normal, but now the document shows a blueish tint. Is that how it should be? I've not seen this before! How strange - I can only imagine it has something to do with file being corrupted. Unfortunately when opening the file on Windows, I can see the file before I am forced to close it, when trying to open the file on Mac the app crashes for me instantly. @derekcoffsky Could you please try uploading the file to the following link for me? https://www.dropbox.com/request/uy8njlWtvvGcozdtRTjB Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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