Gordan Posted June 20, 2019 Share Posted June 20, 2019 Hello, I am the owner of both, Affinity Photo and Affinity Designer purchased via the Apple App Store. Have as well preordered Publisher and downloaded it upon release. I was very excited about Studio Link and on try, Publisher linked to Designer but is refusing to link to Photo, stating the App is not installed and asking me to buy it via the web. Please see the message attached to the post. Any suggestions on how to fix this? Whenever I try to link Photo, all apps are launched and active (I suppose registered as well as have been purchased via App Store?) Thanks Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 20, 2019 Share Posted June 20, 2019 Are you sure your Affinity Photo is up to date? It must be the 1.7.1 retail version. Jon P 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Gordan Posted June 20, 2019 Author Share Posted June 20, 2019 Thanks, @walt.farrell . Just checked, Affinity Photo was on v 1.7.0... updating to v 1.7.1. Hopefully will work... if not will get back here. Thanks walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Stefanoc Posted June 20, 2019 Share Posted June 20, 2019 I have the same problem of Gordan but with both Designer and Photo with 1.7.1.404 versions (Windows10) Just realized I'm in the wrong section, sorry Quote Link to comment Share on other sites More sharing options...
Gordan Posted June 20, 2019 Author Share Posted June 20, 2019 Just updated Photo to v 1.7.1 and it works perfectly. This is on macOS... Quote Link to comment Share on other sites More sharing options...
Zinck Posted June 20, 2019 Share Posted June 20, 2019 Hello. I have the same problem. All apps are 1.71 / Mac Pro High Sierra 10.13.6. Publisher from your Store, the other two from the App Store. Can I relink manually? Already restarted without effect. Thanks Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 21, 2019 Staff Share Posted June 21, 2019 Zinck can you double check Photo/Designer are version 1.7.1 and have been ran up since updating? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
mac_heibu Posted June 21, 2019 Share Posted June 21, 2019 And: Are all Affinity apps placed directly in your „Application“ folder, and not within a subfolder or at a different place? Jon P 1 Quote Link to comment Share on other sites More sharing options...
clamnuts Posted June 21, 2019 Share Posted June 21, 2019 Same here but I just remembered that I used a promo code to redeem Photo; didn't actually purchase it so perhaps that is related? Quote Link to comment Share on other sites More sharing options...
Zinck Posted June 22, 2019 Share Posted June 22, 2019 Sorry, I saw the solution with the Application folder on the other thread. It works now. Very nice. Thanks. Quote Link to comment Share on other sites More sharing options...
bill.bane Posted July 15, 2019 Share Posted July 15, 2019 Windows 10. Have purchased Affinity photo, designer, and publisher, all opening and working and their exe in the same folder. (This last was a change recommended above that did not change things.) However, Affinity Publisher says Affinity Photo is not installed, and I must/should buy. All are 1.71.404. What to do?? Thanks, Bill Bane Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 15, 2019 Share Posted July 15, 2019 4 hours ago, bill.bane said: Windows 10. Have purchased Affinity photo, designer, and publisher, all opening and working and their exe in the same folder. (This last was a change recommended above that did not change things.) However, Affinity Publisher says Affinity Photo is not installed, and I must/should buy. All are 1.71.404. What to do?? Thanks, Bill Bane Welcome to the Serif Affinity forums, Bill. You've posted in a Mac-related forum and topic, and the suggestion about putting the applications in the same folder (really, in the Mac Applications folder where they go by default) was a Mac-specific suggestion. I would start by looking in the Windows forums, not the Mac forums, if you're a Windows user Here's the Publisher Bugs forum for Windows. And next, I suggest reinstalling the Windows applications in their default locations. Putting them all in the same folder on Windows is likely to cause other problems. Alfred 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Burndog Posted August 16, 2019 Share Posted August 16, 2019 Hello, All my Apps are in the Mac Application folder. Designer and Photo are both at version 1.7.1 Both are currently active. but yet the StudioLink is not recognizing the apps... Note I updated Publisher today to 1.7.2 (though did not try the linking prior). Mac OS 10.14.5 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 16, 2019 Share Posted August 16, 2019 17 minutes ago, Burndog said: Note I updated Publisher today to 1.7.2 With Publisher 1.7.2 installed you need to have Photo 1.7.2 and Designer 1.7.2, also. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Burndog Posted August 16, 2019 Share Posted August 16, 2019 4 minutes ago, walt.farrell said: With Publisher 1.7.2 installed you need to have Photo 1.7.2 and Designer 1.7.2, also. Great... But I am not seeing their updates available in the Apple Store. I bought both (Designer and Photo) via the Store (App Store) and Publisher via the website after Beta testing. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 16, 2019 Share Posted August 16, 2019 2 minutes ago, Burndog said: But I am not seeing their updates available in the Apple Store. You might look at the information near the bottom of the first post in this thread (Designer) and this thread (Photo). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Burndog Posted August 16, 2019 Share Posted August 16, 2019 15 minutes ago, walt.farrell said: With Publisher 1.7.2 installed you need to have Photo 1.7.2 and Designer 1.7.2, also. CMD-R did the trick on the Updates page in App Store. Thanks and now the apps are linked. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Danod53 Posted September 13, 2019 Share Posted September 13, 2019 I have followed this topic and have checked out my versions. I have version(s) 1.7.2 of Designer and Photo from the App store and Publisher ver 1.7.2 from the Serif site store. All of the apps were updated at different times. Photo and Designer updated together and Publisher was updated at a later time. Publisher is the only app that seems to allow me to link to Photo and Designer. Where as Photo and Designer don't show the other apps like Publisher does. Is this the expected behaviour or is there something else that needs to change? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 13, 2019 Share Posted September 13, 2019 3 hours ago, Danod53 said: Publisher is the only app that seems to allow me to link to Photo and Designer. Where as Photo and Designer don't show the other apps like Publisher does. Is this the expected behaviour or is there something else that needs to change? StudioLink is a feature of Publisher, not of the other applications. So that is expected. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Danod53 Posted September 13, 2019 Share Posted September 13, 2019 Thanks for the reply. Wonder why! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 13, 2019 Share Posted September 13, 2019 7 minutes ago, Danod53 said: Thanks for the reply. Wonder why! Because Serif decides the functions provided by the various applications, and they have decided that Publisher needs to have access to the Designer and Photo Personas, but the other applications don't. Within Photo you do have File > Edit in Designer, and in Designer you have File > Edit in Photo, but you can't simply switch Personas as you can in Publisher. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
peterkrisztianszabo Posted February 25, 2021 Share Posted February 25, 2021 Hi, I reinstalled all 1.8.4 from mas backed up .pkg files. They are all in the root of the applications folder. Launched all, deleted the prefs yet publisher doesn't see them. I downgraded from 1.9. What can I do now? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Bynah Posted June 2 Share Posted June 2 I cannot link Photo to Publisher, 2.5. I have updated all the apps. I am running Catalina on Mid20212 Macbook Pro. any and all help would be greatly appreciated! Quote Link to comment Share on other sites More sharing options...
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