Watcher900 Posted May 26, 2019 Posted May 26, 2019 I am using Windows 10 Pro with Affinity Photo 1.7.0.333 Beta. I was in the photo persona and clicked on Quick Mask. Using the paintbrush with the color white selected I painted out the area I wanted to be selected. I then clicked on the adjustments icon and clicked on Shadow/Highlights and Affinity Photo crashed! It closed completely with no chance to save your work. I tried this several times clicking on different adjustments and always with the same results, it crashes. Chris B 1
Ron P. Posted May 27, 2019 Posted May 27, 2019 I can confirm that. Affinity Photo 2.6..; Affinity Designer 2.6..; Affinity Publisher 2.6..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win11 Home Version:24H2, Build: 26100.1742: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD; Wacom Intuos 3 PTZ-431W
Gnobelix Posted May 27, 2019 Posted May 27, 2019 same here Affinity Photo 2.6: Affinity Photo 1.10.6: Affinity Designer 2.6: Affinity Designer 1.10.6: Affinity Publisher 2.6: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.3915)
Ron P. Posted May 27, 2019 Posted May 27, 2019 Still crashes in Beta 350 RC-1 Affinity Photo 2.6..; Affinity Designer 2.6..; Affinity Publisher 2.6..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win11 Home Version:24H2, Build: 26100.1742: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD; Wacom Intuos 3 PTZ-431W
Staff Chris B Posted May 28, 2019 Staff Posted May 28, 2019 Thanks for spotting this @Watcher900. I will get it logged for you! Oh and welcome to the Affinity Forums How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Watcher900 Posted May 28, 2019 Author Posted May 28, 2019 Your welcome, Chris. I'll let you know if I find anything else. Chris B 1
Gnobelix Posted May 31, 2019 Posted May 31, 2019 On 5/26/2019 at 10:07 PM, Watcher900 said: I am using Windows 10 Pro with Affinity Photo 1.7.0.333 Beta. I was in the photo persona and clicked on Quick Mask. Using the paintbrush with the color white selected I painted out the area I wanted to be selected. I then clicked on the adjustments icon and clicked on Shadow/Highlights and Affinity Photo crashed! It closed completely with no chance to save your work. I tried this several times clicking on different adjustments and always with the same results, it crashes. unfortunately still not fixed in the RC2 cheers Affinity Photo 2.6: Affinity Photo 1.10.6: Affinity Designer 2.6: Affinity Designer 1.10.6: Affinity Publisher 2.6: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.3915)
Staff MEB Posted May 31, 2019 Staff Posted May 31, 2019 Hi all, This issue was already fixed on Mac. The fix should be included in one of the upcoming builds for Windows. Gnobelix 1 A Guide to Learning Affinity Software
Staff MEB Posted May 31, 2019 Staff Posted May 31, 2019 Hi Gnobelix, Just to check something: are you able to crash the app when using an adjustment as described in the steps on the first post? or are you adding a live filter instead (or doing something else)? Thanks. A Guide to Learning Affinity Software
Watcher900 Posted May 31, 2019 Author Posted May 31, 2019 I never got to use an adjustment, only click on one and it crashed. I didn't try to use a live filter.
Gnobelix Posted May 31, 2019 Posted May 31, 2019 Hello @MEB How Watcher 900 writes, it does not matter, whether a live filter layer or an adjustment, one click is enough and AP crashes, without error report . Cheers chrsh.mp4 Affinity Photo 2.6: Affinity Photo 1.10.6: Affinity Designer 2.6: Affinity Designer 1.10.6: Affinity Publisher 2.6: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.3915)
Staff MEB Posted May 31, 2019 Staff Posted May 31, 2019 Hi Gnobelix, Mine is not crashing doing the same thing as you, but I can crash it in other ways. Thank you for the additional info/video Gnobelix. A Guide to Learning Affinity Software
Ron P. Posted May 31, 2019 Posted May 31, 2019 I'm finding it does not crash using Adjustment Layers, but it does crash using a Live Filter. betarc2-crash 04.wmv Affinity Photo 2.6..; Affinity Designer 2.6..; Affinity Publisher 2.6..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win11 Home Version:24H2, Build: 26100.1742: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD; Wacom Intuos 3 PTZ-431W
Gnobelix Posted May 31, 2019 Posted May 31, 2019 Affinity crashes when, using an Adjustment Layers or using a Live Filters. Affinity Photo 2.6: Affinity Photo 1.10.6: Affinity Designer 2.6: Affinity Designer 1.10.6: Affinity Publisher 2.6: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.3915)
Watcher900 Posted May 31, 2019 Author Posted May 31, 2019 I just downloaded 1.7.0.367 and it no longer crashes as it did before. I noticed that Quick Mask now has options to "snap to edges" and "refine" available I didn't notice those options before. Now when you activate Quick and brush out a selection and try to use a "Live Filter" it will crash.
Staff MEB Posted May 31, 2019 Staff Posted May 31, 2019 Yes, the crash with Live Filters was logged and still needs to be looked at. I'm still checking the adjustments - as they seem to be causing trouble to Gnobelix. Gnobelix 1 A Guide to Learning Affinity Software
Gnobelix Posted May 31, 2019 Posted May 31, 2019 The crash is generated when the mask is displayed as an overlay and no selection appears (running ants) see clip no_crash.mp4 crash.mp4 Affinity Photo 2.6: Affinity Photo 1.10.6: Affinity Designer 2.6: Affinity Designer 1.10.6: Affinity Publisher 2.6: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.3915)
Ron P. Posted May 31, 2019 Posted May 31, 2019 On 5/26/2019 at 3:07 PM, Watcher900 said: I am using Windows 10 Pro with Affinity Photo 1.7.0.333 Beta. I was in the photo persona and clicked on Quick Mask. Using the paintbrush with the color white selected I painted out the area I wanted to be selected. I then clicked on the adjustments icon and clicked on Shadow/Highlights and Affinity Photo crashed! It closed completely with no chance to save your work. I tried this several times clicking on different adjustments and always with the same results, it crashes. @Gnobelix Ok, the OP states that the QM was painted on which creates a selection. For me it no longer crashes using Adjustment Layers following the OP's steps. Using Adjustment Layers while the QM is active, still does not crash the program. It does what I think should be the correct behavior, exits the QM. If I paint on the QM, a selection is created, and when selecting an Adjustment Layer, it exits the QM, leaving the selection. Live Filter's however, do crash the program, with or without painting/creating a selection. I noticed that your running Win10 Pro, where I'm on the Home version, wonder if that's got something to do with why you're still getting crashes using Adjustment Layers. Affinity Photo 2.6..; Affinity Designer 2.6..; Affinity Publisher 2.6..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win11 Home Version:24H2, Build: 26100.1742: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD; Wacom Intuos 3 PTZ-431W
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