Free Content included with 1.6 ('Till 16th November)

[Claude B. 0]

On 2017-11-02 at 11:37 AM, MacGueurle said:

I seem to be having problems getting the freebie stuff.

 

Problem is I receive updates via the Mac App Store but receive newsletters and have signed up to these forums using another email addie.

 

Tried both entering info from my Mac App Store login and forum login for the downloads, no go.

 

I then tried to reset my password but have yet to receive an email back on how to go about it. So, unless you guys are swamped in resetting passwords requests, I am wondering, do I have to create yet another Affinity account with a different password, entirely different from my Mac App Store, and Affinity forum ones?

 

Confused, I am...

 I also have the same issue! Affinity don’t recognized me to get that ”Free Macro pack” but my update is nicely on at Version 1.6.6, this forum also recognized me?  Confusion somewhere system!!

I’m an existing customer with Affinity Photo since July 2015.

Thanks for any feed back from you!

 

Claude B.

[Leigh 574]

16 hours ago, Claude B. said:

 I also have the same issue! Affinity don’t recognized me to get that ”Free Macro pack” but my update is nicely on at Version 1.6.6, this forum also recognized me?  Confusion somewhere system!!

I’m an existing customer with Affinity Photo since July 2015.

Thanks for any feed back from you!

 

Claude B.

 

I've sent you a PM

[TomT 0]

Hi MEB,

 

I have AF 1.6.6, bought on the App Store.  Do I not qualify for these macro pack and Epic skies?  If not how can I get it?

 

One more:  Is my Affinity account the same as this one I use at the Forum?

[MEB 8,181]

Hi TomT,

Welcome to Affinity Forums

You do qualify for the Force Macro Pack Vol1. To get it go to menu Help ▸ Welcome..., scroll the horizontal scroller to the third page and click Claim you free Macro pack button.

The Epic Skies was part of an offer to users that bought or updated Affinity Photo to version 1.6 and was only valid up to November 16 (2017).

 

No. The Affinity Forum Account and the Affinity Store account are NOT linked in any way. You may not even have an Affinity Store account yet unless you have bought our books or claimed the Affinity Photo 1.6 extras before 16 November 2017 there.

[Alfred 4,850]

1 hour ago, TomT said:

Do I not qualify for these macro pack and Epic skies?  If not how can I get it?

 

You can purchase the Epic Skies cloud overlays direct from Uplift.

[R C-R 4,079]

1 minute ago, Alfred said:

You can purchase the Epic Skies cloud overlays direct from Uplift.

There is some question if the retail version sold on that site includes the .afmacros file or not. It is not mentioned in the "What's Included" tab, just the "Cloud Applicator Photoshop Action" file.

[MEB 8,181]

Hi Alfred, TomT,

I believe the version sold directly through them only includes the Photoshop action, not the Affinity Macro. I suggest you ask them first before buying it if you are interested in the affinity macro file.

[TomT 0]

On 1/2/2018 at 9:48 AM, MEB said:

Hi Alfred, TomT,

I believe the version sold directly through them only includes the Photoshop action, not the Affinity Macro. I suggest you ask them first before buying it if you are interested in the affinity macro file.

Thanks, I'll do!

[Puffin 15]

Hello Miguel, I reinstalled Affinity Photo and lost the free Epic Skies Macro, is there anyway I could get it back.

[Puffin 15]

Hi Miguel, I had to reinstall Affinity Photo ( it's now working fine ) but I lost the Uplift Epic Skies macro, how do I get it back, thanks.

[Alfred 4,850]

52 minutes ago, Puffin said:

Hi Miguel, I had to reinstall Affinity Photo ( it's now working fine ) but I lost the Uplift Epic Skies macro, how do I get it back, thanks.

 

I'm not Miguel (obviously!) but if you didn't keep your original download you just need to log in to your Affinity Store account and download it again. To reinstall the macros, extract the contents of the downloaded zip archive and then import the file 'Uplift - Epic Skies.afmacros' via the Library panel: there's an 'Import Macros...' option on the hamburger menu.

 

[Puffin 15]

Hi Alfred, I've been on the store but they are not there, thank you.

[Alfred 4,850]

How very odd! This is what I see when I log in to my Affinity Store account and visit the Downloads & Product Keys page:

 

[MEB 8,181]

Hi Puffin,

Did you claim the offer before 16 November 2017 when we launched Affinity Photo version 1.6? If so the extras should be in the Downloads & Product Keys section (to access it click your name on the top right of the store then click on the link to this section). Let me know if they are not there and you have claimed them at the time.

[Puffin 15]

Hi Miguel, I have checked but they are not there, I did have them and was enjoying using them and was getting not bad at the finished picture, if there is a way that would be great, thanks Puffin.

[Alfred 4,850]

Do you perhaps have more than one Affinity Store account (using different email addresses)? If you had the Epic Skies freebie originally then you must have claimed it, and when you did so it would have been added to your account as a free order.

[Wikinger 65]

Bonjour.

Regardez ici dans vos téléchargements.

S'il apparaît, faites un clic droit sur le dossier pour trouver l'emplacement.

[Puffin 15]

Hi Miguel, I found account Oder no: APFQ2DDC0F on my email when I had the update but it is not showing in my account anywhere, could you help please, thanks.

[Alfred 4,850]

11 minutes ago, Puffin said:

it is not showing in my account anywhere

 

If it’s going to show anywhere in your account, it should be on the Downloads & Product Keys Page.

 

Apologies if I’m asking the obvious, but can you confirm that you’re logging in to the Affinity Store with the email address to which your order confirmation was sent?

 

[Puffin 15]

Hi Alfred, yes it was the correct email address for the Affinity Store thats what I don't understand, I did have them and was using them a quite a bit, I wonder if they can be sent to me by dropbox? thanks for your time.

[Puffin 15]

Here is a attachment to show my order, cheers.

[Puffin 15]

22 hours ago, MEB said:

Hi Puffin,

Did you claim the offer before 16 November 2017 when we launched Affinity Photo version 1.6? If so the extras should be in the Downloads & Product Keys section (to access it click your name on the top right of the store then click on the link to this section). Let me know if they are not there and you have claimed them at the time.

I'm having a lot of trouble Miquel trying to sort this out, I have a attachment which shows I ordered it, along with the order No: APFQ2DDC0F, but nothing seams to work, maybe it's out of date, could it be sent via dropbox? cheers.

 

[R C-R 4,079]

@Puffin, what happens if you click on the "Download" button?

[Puffin 15]

Hi R C-R, when I click the download button nothing happens it offers up another page which says error, and thats it, cheers.

[Alfred 4,850]

3 minutes ago, Puffin said:

Hi R C-R, when I click the download button nothing happens it offers up another page which says error, and thats it, cheers.

 

Just ‘error’? No explanatory message, or even an error code??