C Gerard Posted November 13, 2023 Posted November 13, 2023 Each time I load a photo to work on, it seems to auto select the photo and I can't work on it. It's so bleached out, I cant see my adjustments. I've tried to screenshot it but it goes away. If you look at the photo below, the entire editing area (grey area and image), highlight so much you can't see any changes made (for example) in the adjustment layer. I am using a MAC and I'm still using the trial version if that helps any. It pops on and off with no reason, not if I click something or move off screen. It just just pops in and out ant anytime and most stays on. Quote
NotMyFault Posted November 13, 2023 Posted November 13, 2023 The layer is shows with a small lock symbol in layers panel. this lock protects agains accidental movement or resizing. If you try to use the move tool (which is actually active in the screenshot), it may cause the observers behavior. you can unlock the layer by clicking on the lock symbol, so it vanishes. Quote Mac mini M1 A2348 | MBP M3 Windows 11 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 | Dell 27“ 4K iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. I use iPad screenshots and videos even in the Desktop section of the forum when I expect no relevant difference.
C Gerard Posted November 13, 2023 Author Posted November 13, 2023 Hello, I tried that and its still doing this. As I said, in the dark grey areas, it turns light gray with the selection border around the image. The photo goes from the color you see to a bleached out version.I took the lock of the background layer and it still does the gray out. Quote
walt.farrell Posted November 13, 2023 Posted November 13, 2023 Can you share a .afphoto file so we can see the problem occurring? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Dan C Posted November 14, 2023 Posted November 14, 2023 Hi @C Gerard, It would help to see a screen recording of this issue, but if you're unable to provide this can you please confirm for me: Are you using an M2/M3 based mac? Do you have a 'Liquid Retina XDR display' connected/in use to your mac? In Affinity Photo 2 with your document open, please select the Pan (Hand) Tool and you should see the Colour Profile in use for the file. Can you please confirm the Profile that appears here in your document for me? Many thanks in advance Quote
NotMyFault Posted November 14, 2023 Posted November 14, 2023 Hi Dan, a similar report Dan C 1 Quote Mac mini M1 A2348 | MBP M3 Windows 11 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 | Dell 27“ 4K iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. I use iPad screenshots and videos even in the Desktop section of the forum when I expect no relevant difference.
C Gerard Posted November 14, 2023 Author Posted November 14, 2023 Lets see. M2 Macbook Pro. 2 LG 32" screens. Two files uploaded and I can not get a screen video of it. Even though you can see the problem on the screen. Had to video the screen with my phone catch the issue IMG_4731.mov IMG_3712.afphoto Dan C 1 Quote
Dan C Posted November 15, 2023 Posted November 15, 2023 Many thanks for confirming that for me! I can verify that our team are aware of an issue caused by the 'Apple Wide Colour Sharing Profile' on M2/M3 macs, which our developers are currently working to resolve. In the meantime, if you navigate to Affinity Photo 2 > Settings > Performance and untick Metal Hardware Acceleration, then restart the app as prompted, you should find this no longer occurs when moving the cursor over the canvas. I hope this helps Quote
C Gerard Posted November 16, 2023 Author Posted November 16, 2023 I have to buy it to get past this part. I will try next week when I get back home. Quote
C Gerard Posted November 23, 2023 Author Posted November 23, 2023 Ok, purchased and your settings fixed the issue But, now that a feature on the MACBOOK PRO is turned off, what do I miss?? Quote
Staff Affinity Info Bot Posted November 28, 2023 Staff Posted November 28, 2023 The issue "M2 Mac flashing workspace - when using Apple Wide Colour Gamut" (REF: AF-473) has been fixed by the developers in internal build "2.3.0.2150". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
R C-R Posted November 28, 2023 Posted November 28, 2023 6 hours ago, Serif Info Bot said: The issue "M2 Mac flashing workspace - when using Apple Wide Colour Gamut" (REF: AF-473) has been fixed by the developers in internal build "2.3.0.2150". This fix should soon be available as a customer beta.... Isn't the current customer beta 2.3.0.2157 & thus already available? Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Staff EmT Posted November 29, 2023 Staff Posted November 29, 2023 Hi @R C-R I have answered your question in the other post where you have also asked. Dan C 1 Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
C Gerard Posted November 29, 2023 Author Posted November 29, 2023 I'm confused. What has this got to do with the version 2.2.1? I don't use betas (bad experience with Windows machines). Quote
Dan C Posted November 29, 2023 Posted November 29, 2023 I can confirm the above post verifies that the issue you reported here has been fixed in our latest update (v2.3) which is currently in beta. We're hoping to release this update shortly to retail, so I would not worry about trying the beta version specifically and instead keep an eye out for the 2.3 update notification in the app. After updating to version 2.3, you should find this 'flashing' no longer occurs over the image in Affinity. I hope this clears things up Quote
C Gerard Posted November 29, 2023 Author Posted November 29, 2023 2 hours ago, Dan C said: I can confirm the above post verifies that the issue you reported here has been fixed in our latest update (v2.3) which is currently in beta. We're hoping to release this update shortly to retail, so I would not worry about trying the beta version specifically and instead keep an eye out for the 2.3 update notification in the app. After updating to version 2.3, you should find this 'flashing' no longer occurs over the image in Affinity. I hope this clears things up Thanks for the update. Dan C 1 Quote
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