siapec Posted March 28, 2023 Posted March 28, 2023 Publisher Crash when using Frame Text Tool Select Text Frame Tool and Type Text in it. Press between 3 to 7 times ESCAPE button then the program crashes. Quote
MikeTO Posted March 28, 2023 Posted March 28, 2023 Hi, I'm unable to duplicate this issue. From your previous posts it appears that you're using Windows and I'm on macOS so that might be part of it. It might be a good idea if you could share some information here to help Serif narrow this down. What operating system and graphic card are you using? Do you have hardware acceleration enabled? Cheers Quote Download a free PDF manual for Affinity Publisher 2.6 Download a quick reference chart for Affinity's Special Characters Affinity 2.6 for macOS Sequoia 15.3, MacBook Pro (M4 Pro) and iPad Air (M2)
siapec Posted March 28, 2023 Author Posted March 28, 2023 I use windows 10 an graphic card Nvidia GForce version 531.41 Quote
MikeTO Posted March 28, 2023 Posted March 28, 2023 Hi, you didn't say whether you have hardware acceleration enabled but you should try turning it off if you do. Look in Preferences under Performance. Quote Download a free PDF manual for Affinity Publisher 2.6 Download a quick reference chart for Affinity's Special Characters Affinity 2.6 for macOS Sequoia 15.3, MacBook Pro (M4 Pro) and iPad Air (M2)
Ron P. Posted March 29, 2023 Posted March 29, 2023 Hardware Acceleration might be the culprit here. I can not replicate this, and am using Windows 10, Nvidia GTX 645, which does not qualify for HA. Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD
Staff EmT Posted March 29, 2023 Staff Posted March 29, 2023 14 hours ago, siapec said: Publisher Crash when using Frame Text Tool Select Text Frame Tool and Type Text in it. Press between 3 to 7 times ESCAPE button then the program crashes. Hi @siapec I cannot replicate this issue either, is there a specific reason why you need to be pressing Esc 3-7 times? Could you provide a screen recording of this in action and a crash report please if present. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
siapec Posted March 29, 2023 Author Posted March 29, 2023 reason why you need to be pressing Esc 3-7 times? Just exit from text frame editing and deselect. It's OK Quote
siapec Posted March 29, 2023 Author Posted March 29, 2023 The bug happen only in the master page. Quote
Staff EmT Posted March 29, 2023 Staff Posted March 29, 2023 Can you replicate this on a new document or is it only occurring on a specific file? If its only occurring on a specific file please could you provide it so we can investigate? Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
siapec Posted March 29, 2023 Author Posted March 29, 2023 I keep you in touch can't replicate too now. Quote
siapec Posted March 29, 2023 Author Posted March 29, 2023 Bug only with this file Escape Key 3 to 7 times Crash.mp4 Composing Pro.afpub Quote
Staff Jon P Posted March 29, 2023 Staff Posted March 29, 2023 Thanks for the file and video @siapec. It's simply deselecting the text that's triggering it. We've reproduced and logged it _Th 1 Quote Serif Europe Ltd. - www.serif.com
siapec Posted April 8, 2023 Author Posted April 8, 2023 On Windows build 7 Same problem inside a pages with Artistic Text Tool. Type Text then type ESC on time don't exit then crash (Publisher) Photo and Designer seams to run very good with this issue. Quote
siapec Posted April 8, 2023 Author Posted April 8, 2023 Publisher Crash too when selecting all text in a Frame Text Tool, then press ESC many time. Quote
siapec Posted April 8, 2023 Author Posted April 8, 2023 Check this file for Artistic Text Tool and Frame Text Tool select all then press many time escape then Crash Publisher Fonts Test.afpub Quote
Old Bruce Posted April 9, 2023 Posted April 9, 2023 15 hours ago, siapec said: Check this file for Artistic Text Tool and Frame Text Tool select all then press many time escape then Crash Publisher Interesting. Happens here with Mac OS 11.7 and the latest beta (1742). I don't have your fonts but I submitted Arial and it crashed as well. You don't seem to have any weird Character or Paragraph attributes set so I tested with a new file and... Happens with a new file I made using only Arial. Aside: I find it odd that I didn't come across this earlier. Crash reports.zip Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
Staff EmT Posted April 11, 2023 Staff Posted April 11, 2023 Thanks @siapec We've passed over your second example to devs for investigation. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
Staff Affinity Info Bot Posted April 19, 2023 Staff Posted April 19, 2023 The issue "Crash deselecting text in specific document" (REF: AFB-7574) has been fixed by the developers in internal build "2.1.0.1769". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
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