john30 Posted March 1, 2023 Share Posted March 1, 2023 Bitdefender blocks by default Photo 2.1.0.1714 install The file Windows\Installer\MSIAEB9.tmp is infected with Gen:Variant.Fragtor.206121. The threat has been successfully blocked, your device is safe. Have to turn off AV to install. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 1, 2023 Staff Share Posted March 1, 2023 Can I assume this is the EXE installer (not the MSIX one) as you have not specified Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
john30 Posted March 1, 2023 Author Share Posted March 1, 2023 Sorry yes exe Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
_Th Posted March 1, 2023 Share Posted March 1, 2023 Same here, with .exe Quote Link to comment Share on other sites More sharing options...
john30 Posted March 1, 2023 Author Share Posted March 1, 2023 I had to disable the AV to install. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 1, 2023 Share Posted March 1, 2023 No problem for me, using Norton. Most likely a false positive from BitDefender, but potentially a corrupted download. If you right-click on the .exe in File Explorer, and select Properties, do you have a Digital Signature tab in the Properties panel? If not, the download was corrupted in-transit. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
john30 Posted March 1, 2023 Author Share Posted March 1, 2023 Download was OK and when installed is working OK as well. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
_Th Posted March 2, 2023 Share Posted March 2, 2023 In case it's of any value ... Designer and Photo both failed to complete the upgrade when they were blocked by Bitdefender. Planning to start over, I uninstalled Publisher. (Both Designer and Photo seemed to be uninstalled after the failed upgrade. Did not check/verify that their folders had been deleted.) For grins, I ran the same .exe installers again; all three installed no problem. One difference, and no clue if it's related, the first time I ran them, I right-clicked and did "Run as administrator." The second time, I ran them normally, e.g., just double clicked. Windows 11, Bitdefender, both up to date, Affinity .exe files downloaded today, 3/1/23 Now, off to check out the updates. Quote Link to comment Share on other sites More sharing options...
Suetonius Posted March 5, 2023 Share Posted March 5, 2023 Like the rest, Bit Defender blocked my .exe install. Downloaded straight from Serif. Digital signitures were present. Simpy disabled Bitdefender and they all installed without a problem. Re-enabled Bitdefender and all is now sweetness and light. I hope Serif wil contact Bitdefender over this false positive. Quote Link to comment Share on other sites More sharing options...
kenmcd Posted March 8, 2023 Share Posted March 8, 2023 Bitdefender users can report false positives here:https://www.bitdefender.com/consumer/support/answer/29358/ Looks like anybody, not just users, can make a report. Quote Link to comment Share on other sites More sharing options...
AiDon Posted March 8, 2023 Share Posted March 8, 2023 It is a false positive, seems to be an issue with bitdefender as no issues with Windows Security with either the .EXE or, of course, the APP. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 17, 2023 Staff Share Posted March 17, 2023 For what it is worth, I have contacted Bitdefender this morning. Hopefully we can get a permanent seat on their white list. Thanks _Th 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
john30 Posted March 17, 2023 Author Share Posted March 17, 2023 Thanks I did the same yesterday as it blocked the new beta again. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 17, 2023 Staff Share Posted March 17, 2023 I'm sure they will have a few reports by now so that's helpful - thank you. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
gewb Posted March 17, 2023 Share Posted March 17, 2023 No issues here with exe. Quote Link to comment Share on other sites More sharing options...
john30 Posted March 17, 2023 Author Share Posted March 17, 2023 Great maybe they have fixed the problem now Quote Link to comment Share on other sites More sharing options...
john30 Posted March 20, 2023 Author Share Posted March 20, 2023 Bitdefender have now said "The analysis has been completed and the file is no longer detected now. Please update and recheck". I have asked them if this will now the installs of Affinity BETA in future without the problem but haven’t heard back yet Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 20, 2023 Staff Share Posted March 20, 2023 Ah brilliant - I haven't heard back yet but they did say a signature update would be within 72 hours so I'm pretty impressed. I informed them that our builds change on a weekly basis so they cannot just whitelist the one I submitted. I'm hoping all future builds will be fine. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
john30 Posted March 23, 2023 Author Share Posted March 23, 2023 Latest BETA had no problems Bitdefender have sorted it. If only the Samsung DNG bug could be sorted as quickly by Serif! Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 23, 2023 Staff Share Posted March 23, 2023 4 minutes ago, john30 said: If only the Samsung DNG bug could be sorted as quickly by Serif! Do you have a link to where this has been reprorted? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
john30 Posted March 23, 2023 Author Share Posted March 23, 2023 Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 23, 2023 Staff Share Posted March 23, 2023 Thanks. I knew it was familiar. I've updated the report again seeing as it hasn't been updated since we started the beta. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
john30 Posted March 23, 2023 Author Share Posted March 23, 2023 I have no idea if the DNG for other Samsung are treated the same way or not. But I know the Ultras are selling in approaching Apple numbers now so to not be able to open there DNG correctly could put off any one using a trial Affinity. Chris B 1 Quote Link to comment Share on other sites More sharing options...
john30 Posted March 29, 2023 Author Share Posted March 29, 2023 New BETA installed OK so they have done a permanent fix, but Samsung DNG still not fixed. Quote Link to comment Share on other sites More sharing options...
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