Affinity Photo 2 slow performance

[symbiont]

I just opened a small size jpg and used the marquee tool and I'm shocked by the lag of it. Really bad for working conditions in its current state. I just opened the same file in photo 1 and here it didn't lag.

The lag is really not acceptable. Any suggestions?

[Pšenda]

1 hour ago, symbiont said:

Any suggestions?

Try looking here:
https://www.google.com/search?q=slow+performance+V2+site:https://forum.affinity.serif.com

[symbiont]

i'll refrain from applying users suggested solutions and wait for an official statement.
just did the same test and this time there wasn't as much lag as before. curious to why it suddenly reduced the lag without an update.

The lag disappears when I reduce the application-window-size to an impractical resolution, but the lag reduces.
I can conclude from this statement above that Affinity Photo2 is not optimized for my native resolution of 2560 x 1440 pixels.

 

[Dan C]

Hi @symbiont,

Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here.

On 2/5/2023 at 5:45 PM, symbiont said:

I can conclude from this statement above that Affinity Photo2 is not optimized for my native resolution of 2560 x 1440 pixels.

I can confirm that I personally run 1440p at home with Affinity and have not experienced such issues as you've described.

On 2/3/2023 at 12:44 PM, symbiont said:

I just opened a small size jpg and used the marquee tool and I'm shocked by the lag of it. Really bad for working conditions in its current state. I just opened the same file in photo 1 and here it didn't lag.

Are you able to provide a copy of the Affinity document or image in question here for me?

It may be that your settings in Affinity V1 are different from V2, as these were not ported when installing the new version.

Can you please navigate to Edit > Preferences > Performance in both apps and provide a screenshot of your settings here for me?

Many thanks in advance!

[symbiont]

Hello @Dan C

Thanks for your reply. I want to provide a video capture what I'm dealing with in real time and let me know if this kind of lag is acceptable to this company.

https://drive.google.com/file/d/1Atm1rFCLl_xZQQt6RtmsdKcXJA7X3wmE/view?usp=share_link

I've since read from other users to disable hardware acceleration and this seems to elevate the lag, however this isn't really a fix.

and here is my performance window screencap:

[DylanGG]

The GPU performance on Affinity is very bad with AMD cards. It's been 2 years since this issue has been known about and there is no fix sadly.

AMD won't fix it and apparently nothing else can be done. So AMD users are out of luck.

[Dan C]

Thanks for providing that for me @symbiont, as mentioned above there are known issues with AMD GPUs and OpenCL Hardware Acceleration which Affinity uses, due to issues in the AMD drivers.

On 3/21/2023 at 10:53 PM, symbiont said:

I've since read from other users to disable hardware acceleration and this seems to elevate the lag, however this isn't really a fix

If disabling this option reduces the lag, then I'd certainly recommend this - unfortunately I don't understand why you don't consider this a fix if the performance is improved.

17 hours ago, DylanGG said:

The GPU performance on Affinity is very bad with AMD cards. It's been 2 years since this issue has been known about and there is no fix sadly.

However, according to our developers our latest beta versions (2.1) include improved support for AMD 'Big Navi' GPUs and hardware acceleration. I appreciate your RX Vega is slightly older than the 'Big Navi' products, but I would recommend trying the latest beta version to compare the performance between 2.0.4 and 2.1 with your GPU, as unfortunately I don't personally have access to this hardware to verify differences currently:

Of course, please also ensure that your AMD drivers are fully up-to-date directly from the AMD site, whether you are using 2.0.4 or 2.1 beta.

I hope this helps

[DylanGG]

@Dan C This is news to me! Just ran the benchmark and it's 2x faster on the 2.1 build for RX 6000 GPU's! I'm so happy to see this. 😁

You guys need to update this thread below and add this to the substantial features/fixes for 2.1 - this is a big deal.

I know scores aren't directly comparable between versions, but is this a good indication it's running 2x faster? Or are the numbers really skewed?

 

Here's my updated benchmark:

[Dan C]

Thanks for letting me know, I'm certainly glad to hear this!

As you've mentioned benchmarks aren't usually directly comparable between versions, however the parameters to test the scores shown in your screenshots have not changed drastically between 2.0.4 and 2.1 (as far as I'm aware) and therefore this increase of score should hopefully equate to noticeable improved performance within 2.1 when using 'Big Navi' GPUs 

21 minutes ago, DylanGG said:

You guys need to update this thread below and add this to the substantial features/fixes for 2.1 - this is a big deal.

I'm not entirely sure why this doesn't appear to be listed in the improvements/fixes list for 2.1 currently and I agree that an update to the original thread would also be beneficial, so I'll be sure to request this with our team now!

[symbiont]

Thanks for getting back to me @Dan C

23 hours ago, Dan C said:

However, according to our developers our latest beta versions (2.1) include improved support for AMD 'Big Navi' GPUs and hardware acceleration. I appreciate your RX Vega is slightly older than the 'Big Navi' products, but I would recommend trying the latest beta version to compare the performance between 2.0.4 and 2.1 with your GPU, as unfortunately I don't personally have access to this hardware to verify differences currently:

Whats been actually said here? Is my GPU hardware acceleration not supported? I've just joined the beta and when I turn on hardware acceleration its as fast as turning it off, the lag seems better then 2.04 however as an end user I can't possible know what the code does under the hood.

23 hours ago, Dan C said:

If disabling this option reduces the lag, then I'd certainly recommend this - unfortunately I don't understand why you don't consider this a fix if the performance is improved.

Yes, I wouldn't call it a fix, but a temporary patch-up or work around. If I turn on hardware acceleration, I expect it to actually make some use of the card and not fooling me into believing the software actually make use of the hardware.

The 2.1 beta still has detectable lag when I turn on the hardware acceleration, but not as bad as on 2.04, best option for now is still to disable hardware acceleration as the lag seems most reduced here.

@DylanGG what do you use to benchmark?

[DylanGG]

@symbiontIn Affinity Photo go to the top navigation bar > Help > Benchmark.

This will run the built-in benchmark for Photo. I'm curious to see your scores. Yeah 2.1 is definitely better but still not as fast as it should be. I think the issue is partially fixed but I still remember my old GTX 1060 performance was snappier.

[symbiont]

@DylanGGthank you

I got my benchmark as well, interesting to see that multi GPU is non-existent for my video card. why?
Just recently installed the latest AMD Adrenalin software that comes with their drivers, so I assume that to be latest drivers which is:
AMD GPU drivers: 10.0.22621.1

[Dan C]

5 hours ago, symbiont said:

Whats been actually said here? Is my GPU hardware acceleration not supported?

GPU Hardware Acceleration in Affinity for Windows uses OpenCL, this is supported for AMD graphics cards, however there are known issues within the AMD drivers for OpenCL.

We have made improvements, both in 2.0 and 2.1 for AMD cards and OpenCL acceleration, however there is only so much we can do to improve this, due to the issues baked into the AMD drivers.

Therefore having this option enabled may not provide faster rendering for AMD cards, but we allow users to enable this on a system-by-system basis to test this.

I'm glad to hear that the lag is improved in 2.1 with this option enabled as that would indicate the changes our devs have made in this version have been beneficial, but as above this may not improve the overall rendering speed within the app due to the AMD driver issues.

5 hours ago, symbiont said:

Yes, I wouldn't call it a fix, but a temporary patch-up or work around. If I turn on hardware acceleration, I expect it to actually make some use of the card and not fooling me into believing the software actually make use of the hardware.

With the option enabled, the app will be using your card to render the canvas, but as above we only have so much control when using OpenCL with AMD drivers. We have been working to improve (as seen in the 2.1 beta) and will continue to work on making this work as best as possible within Affinity, however we are limited to the performance gains we can provide due to the above.

1 hour ago, symbiont said:

I got my benchmark as well, interesting to see that multi GPU is non-existent for my video card. why?

'Multi GPU' is only recorded if your system has 2 or more GPUs, for example in Dylans screenshot it is shown that they have both an dGPU (RX 6700S) and iGPU (Radeon Graphics). dGPUs are dedicated graphics cards that are added to the system as standalone hardware, iGPUs are integrated graphics cards that are usually part of the CPU package.

It appears from your screenshot that your system does not have an iGPU, therefore no Multi GPU score is recorded.

I hope this clears things up!

[tanmayswami]

Will there be software support in NVIDIA graphics?

[walt.farrell]

10 hours ago, tanmayswami said:

Will there be software support in NVIDIA graphics?

I'm not sure I understand your question. NVIDIA graphics are already supported.

[tanmayswami]

What has to be done to give load to this graphics card, currently the load is on the cpu which is not correct

[Pšenda]

1 hour ago, tanmayswami said:

What has to be done to give load to this graphics card, currently the load is on the cpu which is not correct

Apparently the GPU is not used when exporting.

Edit: As already explained in your duplicate thread.

Edited April 19, 2023 by Pšenda

[Justin]

On 3/24/2023 at 12:49 PM, DylanGG said:

Yeah 2.1 is definitely better but still not as fast as it should be. I think the issue is partially fixed but I still remember my old GTX 1060 performance was snappier.

@DylanGG What machine do you have? We will try to get a matching one to do some testing on. Also, could you upload an Affinity document that shows the problem using the following link please? https://www.dropbox.com/request/L3ukkbekYapTrtI2AiYm

[DylanGG]

Hi @Justin,

I'm using an ASUS Zephyrus G14 (RX 6700S, R9 6900HS, 16GB RAM)

I attached a test file. I'm measuring the smoothness of moving this GPU heavy object around the canvas. The GTX 1060 used to drag this asset around smoothly (I unfortunately don't have that laptop anymore) but it was very smooth. When using the RX 6700s it's stuttery and laggy despite being much more powerful.

If you need anything else, just let me know. Thanks!

[Stef71]

On 4/19/2023 at 12:32 PM, walt.farrell said:

I'm not sure I understand your question. NVIDIA graphics are already supported.

Apparently not all

Loading raw files and developpng after minor edit is very slow specially with multiple files, is there anything I can do without hardware acceleration?

 

[Pšenda]

17 hours ago, Stef71 said:

is very slow specially with multiple files, is there anything I can do without hardware acceleration?

without multiple files?

[Stef71]

20 minutes ago, Pšenda said:

without multiple files?

regular slow 

[carl123]

18 hours ago, Stef71 said:

Loading raw files and developpng after minor edit is very slow specially with multiple files, is there anything I can do without hardware acceleration?

If the edits are the same for each Raw file you could create a macro to do that then run a batch job to process all files at once. The batch job supports parallel processing so it may be faster, doing it that way.

Alternatively, can you upgrade your graphic card to one that supports Hardware Acceleration?

[myclay]

20 hours ago, Stef71 said:

Apparently not all

Loading raw files and developpng after minor edit is very slow specially with multiple files, is there anything I can do without hardware acceleration?

 

The Nvidia GT 710 is from 2014.
As others wrote, it is below spec.
Affinity Photo/Designer/Publisher Requires a Direct3D level 12.0-capable card   https://affinity.serif.com/en-gb/photo/full-feature-list/
your hardware only supports DirectX 12 (11_0) https://www.techpowerup.com/gpu-specs/geforce-gt-710.c1990

One of the earlier cards back from 2014 like the GTX 970 could be technically within spec but that was a horrible card due to its abysmally slow last 512mb, it feels broken so avoid that card.
I would also suggest to save up some money and purchase anything better/newer.

In my region(Germany), a RTX 3060 with 12 GB could be purchased for as low as €273.89 with warranty from a shop.
Or a tad bit lower, a RTX 3050 whit 6GB for €179,89 with warranty.

 

[Stef71]

On 9/12/2024 at 1:36 PM, myclay said:

The Nvidia GT 710 is from 2014.
As others wrote, it is below spec.
Affinity Photo/Designer/Publisher Requires a Direct3D level 12.0-capable card   https://affinity.serif.com/en-gb/photo/full-feature-list/
your hardware only supports DirectX 12 (11_0) https://www.techpowerup.com/gpu-specs/geforce-gt-710.c1990

One of the earlier cards back from 2014 like the GTX 970 could be technically within spec but that was a horrible card due to its abysmally slow last 512mb, it feels broken so avoid that card.
I would also suggest to save up some money and purchase anything better/newer.

In my region(Germany), a RTX 3060 with 12 GB could be purchased for as low as €273.89 with warranty from a shop.
Or a tad bit lower, a RTX 3050 whit 6GB for €179,89 with warranty.

 

So I'm looking into this but the feature list says DirectX 10-compatible graphics cards and above so why do you state I need 12?