touchdowntn Posted January 26, 2023 Share Posted January 26, 2023 (edited) I purchased the software only 1 day ago and I've already had several crashes in the middle of doing an edit. The program seems to lag, says "Not Responding" at the top of the window, then crashes. I lose all of the work I have done to the photo. Also, in the develop mode adjusting the sliders or number values in "white balance" does nothing to the image. Not a good first impression so far and glad I decided against buying Designer and Publisher until I became more familiar with the products. Hoping this if fixed soon. Window 10 (all current updates installed), I7 8550U, 16 GB. Edited January 26, 2023 by touchdowntn Quote Link to comment Share on other sites More sharing options...
touchdowntn Posted January 26, 2023 Author Share Posted January 26, 2023 I figured out the White Balance does not update until another slider is moved then the white balance adjustment shows a difference in the white balance in the photo. I tried to click the arrow to reset the white balance on the photo and the software crashes when trying to reset the white balance. Csala Tibor 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 26, 2023 Staff Share Posted January 26, 2023 @touchdowntn Welcome to the Serif Affinity forums 2 hours ago, touchdowntn said: I figured out... You are correct. Sorry that Affinity Photo develop persona does this in build 2.0.3 It will be fixed in 2.0.4 which will likely be released this week. In the meantime you can alternatively use a white balance adjustment layer (instead of using the White Balance UI in the develop persona) as the adjustment method does work in 2.0.3. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Csala Tibor Posted January 27, 2023 Share Posted January 27, 2023 Hello! 2.0.4 has just been released and unfortunately the error still exists. develop persona does not apply the whitebalance setting to other images :( Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 27, 2023 Staff Share Posted January 27, 2023 Sorry that you have experienced this problem with the 2.0.3 release of the Affinity Suite. We have now released 2.0.4 on all platforms, and using that build this problem no longer occurs. touchdowntn 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
touchdowntn Posted January 28, 2023 Author Share Posted January 28, 2023 Thanks! Downloading upgrade now. Quote Link to comment Share on other sites More sharing options...
wim Posted January 28, 2023 Share Posted January 28, 2023 ln de update 2.0.4 werkt het niet, schaam je. In 2.0.4 it works not, shame on you. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 28, 2023 Staff Share Posted January 28, 2023 @wim Sorry, you are correct, the slider issue was not part of the crash fix that I posted about. I will notify the UI team Csala Tibor 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
wim Posted January 28, 2023 Share Posted January 28, 2023 It is with raw files, one does not have to search for so long, perhaps solved faster. Quote Link to comment Share on other sites More sharing options...
Csala Tibor Posted January 29, 2023 Share Posted January 29, 2023 On 1/28/2023 at 12:09 PM, Patrick Connor said: @wim Sorry, you are correct, the slider issue was not part of the crash fix that I posted about. I will notify the UI team I'm a product photographer. I often have to apply the same settings to 200-300 photos. Since 2.0.3 the white balance issues persist. They said this would be fixed with the 2.0.4 update, but no. When do you think the problem will be solved? This makes it very difficult to do my job. (Sorry the grammatical errors, Google Translater 😁) Quote Link to comment Share on other sites More sharing options...
Komatös Posted January 29, 2023 Share Posted January 29, 2023 @Csala Tibor You can change the values by typing the numbers by hand. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.4 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Csala Tibor Posted January 29, 2023 Share Posted January 29, 2023 1 hour ago, Komatös said: @Csala Tibor You can change the values by typing the numbers by hand. thanks, I know, but 200-300 photos is inconvenient, but for now there is nothing else. 😞 Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted January 29, 2023 Share Posted January 29, 2023 5 hours ago, Csala Tibor said: I'm a product photographer. I often have to apply the same settings to 200-300 photos. 1 hour ago, Csala Tibor said: thanks, I know, but 200-300 photos is inconvenient, but for now there is nothing else. 😞 Are we talking about raw Photographs? If yes then you can process one raw image and store the White Balance in a preset then apply that preset to the other 200 - 300 raw files by clicking on the preset's name in the list. If you want you can use the Macro to record the Development by using the option to have raw files developed as Embedded or Linked. Then it is a case of using a Batch process with that macro. This will only work with raw files not other formats. It is more involved so if you are using raw I'll walk you through it. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Csala Tibor Posted January 29, 2023 Share Posted January 29, 2023 17 minutes ago, Old Bruce said: Are we talking about raw Photographs? If yes then you can process one raw image and store the White Balance in a preset then apply that preset to the other 200 - 300 raw files by clicking on the preset's name in the list. If you want you can use the Macro to record the Development by using the option to have raw files developed as Embedded or Linked. Then it is a case of using a Batch process with that macro. This will only work with raw files not other formats. It is more involved so if you are using raw I'll walk you through it. Thanks! The problem is that if I don't move the white balance slider, the white balance doesn't change even though I saved the preset value. So for every image I have to move the white balance slider to make it work, which freezes my workflow. Quote Link to comment Share on other sites More sharing options...
Arachnida Posted January 30, 2023 Share Posted January 30, 2023 V 2.0.4 For me the WB slider and typing a value in the box is working, the up/dwn arrows for temp are not working. Did you type a "tab" or "enter" after typing the value in the box? It works for me. Quote Link to comment Share on other sites More sharing options...
Csala Tibor Posted January 30, 2023 Share Posted January 30, 2023 5 minutes ago, Arachnida said: V 2.0.4 For me the WB slider and typing a value in the box is working, the up/dwn arrows for temp are not working. Did you type a "tab" or "enter" after typing the value in the box? It works for me. Thank you! Worka for me! 😘 Arachnida 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted January 30, 2023 Staff Share Posted January 30, 2023 There are still a few issues with the White Balance as you've pointed out. As for the Presets - if you save one, load a new raw it displays said preset but does not take affect until you re-select it from the Presets list. Csala Tibor 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Staff MEB Posted January 30, 2023 Staff Share Posted January 30, 2023 16 hours ago, Csala Tibor said: Thanks! The problem is that if I don't move the white balance slider, the white balance doesn't change even though I saved the preset value. So for every image I have to move the white balance slider to make it work, which freezes my workflow. Hi @Csala Tibor, This is another known issue (specific to the white balance preset) that's logged with development but wasn't fixed for 2.0.4. I've updated/bumped the issue to bring it up to dev's attention. Thanks. Csala Tibor 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Csala Tibor Posted January 30, 2023 Share Posted January 30, 2023 1 minute ago, MEB said: Hi @Csala Tibor, This is another known issue (specific to the white balance preset) that's logged with development but wasn't fixed for 2.0.4. I've updated/bumped the issue to bring it up to dev's attention. Thanks. thank you very much! Quote Link to comment Share on other sites More sharing options...
Csala Tibor Posted January 30, 2023 Share Posted January 30, 2023 1 hour ago, Chris B said: There are still a few issues with the White Balance as you've pointed out. As for the Presets - if you save one, load a new raw it displays said preset but does not take affect until you re-select it from the Presets list. Hello! Thank you very much! Quote Link to comment Share on other sites More sharing options...
Csala Tibor Posted May 18, 2023 Share Posted May 18, 2023 Dear Affinity team! They promised to fix the bug in the 2.0.3 update. Since then, 2.0.3, 2.0.4, and 2.1.0 have been released, and they still haven't fixed the bug. What will happen? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted August 24, 2023 Staff Share Posted August 24, 2023 The issue "Develop Persona - Last used preset shown in list but not applied" (REF: AFP-522) has been fixed by the developers in internal build "2.2.0.1925".This fix is available in the latest customer beta and is planned for inclusion in the next customer release.Customer beta builds are announced here and you can participate by following these instructions.If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Csala Tibor Posted August 28, 2023 Share Posted August 28, 2023 Thank you ❤️ Quote Link to comment Share on other sites More sharing options...
Csala Tibor Posted September 19, 2023 Share Posted September 19, 2023 On 8/24/2023 at 4:38 PM, Patrick Connor said: The issue "Develop Persona - Last used preset shown in list but not applied" (REF: AFP-522) has been fixed by the developers in internal build "2.2.0.1925".This fix is available in the latest customer beta and is planned for inclusion in the next customer release.Customer beta builds are announced here and you can participate by following these instructions.If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Unfortunately, the bug was not fixed in 2.2... I'm a professional photographer, this bug really hinders my work. They have been promising to fix the problem for a very long time, but they never fix it. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted September 19, 2023 Staff Share Posted September 19, 2023 @Csala Tibor Thanks for letting us know and sorry there still seem to be some circumstances where this fix does not work for you. We have checked and the original recipe was addressed, so there must be a similar recipe that is still not fixed. Please can I ask you to make a new Bugs forum thread and describe your process or upload a video and we will see if we can replicate it. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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