Warped text not printing properly

[OldGoat]

I designed a card with a background image and text which I warped horizontally.
If I print it, the "warped" text only prints what seems to be in the bounding box - cuts the txt off the top.
Photo show screenshot of what is "supposed" to print and then a photo taken of the actual print.

[Gremriel]

Yes, I can't get warped text to print as warped on my HP Smart Tank 7000 either. It just prints the text as the original artistic text.

[MikeTO]

I'm not seeing this but until this is fixed you might try converting it to curves before printing - that would remove the warp group. The text would no longer be editable so if you want to keep it editable only do this in a copy of the document.

I have seen a couple of people report that converting warped text to curves might fill in the counters of the letters so this may not work for you, but it's worth a try.

[Dangerous]

24 minutes ago, MikeTO said:

I'm not seeing this but until this is fixed you might try converting it to curves before printing - that would remove the warp group. The text would no longer be editable so if you want to keep it editable only do this in a copy of the document.

I have seen a couple of people report that converting warped text to curves might fill in the counters of the letters so this may not work for you, but it's worth a try.

I tried converting to curves and it just printed out the normal text. Tried on 2 different make printers and one print output to pdf converter.

 

Tried a Canon MG7500, a HP Envy 5000 series & CutePDF

 

[Dangerous]

3 hours ago, OldGoat said:

I designed a card with a background image and text which I warped horizontally.
If I print it, the "warped" text only prints what seems to be in the bounding box - cuts the txt off the top.
Photo show screenshot of what is "supposed" to print and then a photo taken of the actual print.

A workaround that worked for me was to export to jpg, png, tiff or pdf and print from there.

 

[MikeTO]

9 minutes ago, Dangerous said:

I tried converting to curves and it just printed out the normal text. Tried on 2 different make printers and one print output to pdf converter.

I think you converted the text layer to curves and not the warp group. Ensure the warp group is selected in Layers before converting to curves.

Cheers

[Dangerous]

4 minutes ago, MikeTO said:

I think you converted the text layer to curves and not the warp group. Ensure the warp group is selected in Layers before converting to curves.

Cheers

Yes that worked but it does mean text is no longer editable and if you have several blocks of text warped it would slow things down converting each one.

 

[MikeTO]

5 minutes ago, Dangerous said:

Yes that worked but it does mean text is no longer editable and if you have several blocks of text warped it would slow things down converting each one.

Just duplicate the warped text, hide one layer so that it doesn't print, and covert the other copy to curves. If you need to edit the text again later delete the curves version and make the hidden layer visible again.

[Dangerous]

4 minutes ago, MikeTO said:

Just duplicate the warped text, hide one layer so that it doesn't print, and covert the other copy to curves. If you need to edit the text again later delete the curves version and make the hidden layer visible again.

There is that, lol. I would have though of that one day. lol

 

[Dangerous]

Just found out it is not only text, it happens with shapes, you have to convert them to curves. You even have to convert CURVES to CURVES (well the warp group anyway) to get them to print correctly.

[MikeTO]

This is either a Windows-specific issue or a printer-specific issue. I can't reproduce it at all on my HP LaserJet using macOS. Sorry, I don't have a Windows setup or a second printer to test with.

Gremiel confirmed the bug with their HP printer and presumably Windows computer but perhaps after more people report success or failures a pattern will emerge. And once things calm down I'm sure that Serif will do more testing to find the issue.

At least you can convert to curves to work around it for now.

[Dangerous]

15 minutes ago, MikeTO said:

This is either a Windows-specific issue or a printer-specific issue. I can't reproduce it at all on my HP LaserJet using macOS. Sorry, I don't have a Windows setup or a second printer to test with.

 

I have a HP & a Canon printer. I also use CutePDF which converts printer output to a PDF document, all 3 have the issue. Windows 10 computer so either an Affinity or a Windows issue.

 

[stokerg]

Hi @OldGoat,

I've been able to replicate this on my Windows PC but not on my Mac, so this is a Windows only issues.  I've just logged the issue with the Dev team and will update here when i know more  

[gw_westdale]

Same here for Windows 11 and HP Color LaserJet Pro M255dw.  Print Preview image looks fine but actual printing shows no warp.

RELATED BUG?   Rasterising warped text clips it

WarpNotPrinting.afdesign

[ToH2002]

Printing problem with warp groups - warped text displays correctly, but prints un-warped.

To reproduce

• create text object
• add warp group via the layers palette (arc - horizontal)
• print the result

On-Screen:

Printed:

 

Windows 11, Epson XP-960 printer, v 2.0.3

Converting the text to curves doesn't change the result; converting the whole warp group to curves does help - but of course then, the text isn't editable anymore.

Something seems to be broken when communicating with the printer driver - seems the program is assuming warping capabilities that the printer doesn't have??

Hope there's a fix for this in the works!

Cheers,

Torsten

 

 

[Komatös]

Hi @ToH2002

It's a known bug and it is under investigation by the devs.

[MikeTO]

@ToH2002 In the meantime, you can convert it to curves for printing.

[gw_westdale]

@MikeTO   careful with the word 'it' 🙂
Quick test ...
arc warp of text sent to 'print to PDF' comes out straight and the same if the text  is converted to curves.
However, converting the warp group to curves does work and comes out curved

[MikeTO]

9 minutes ago, gw_westdale said:

@MikeTO   careful with the word 'it' 🙂
Quick test ...
arc warp of text sent to 'print to PDF' comes out straight and the same if the text  is converted to curves.
However, converting the warp group to curves does work and comes out curved

Thanks, that's what I was trying to say. If you convert the text inside a warp group to curves you'll be converting the un-warped text which doesn't solve anything. You need to convert the warp group itself.