Martcul Posted November 10, 2022 Share Posted November 10, 2022 Now that version 2 is out, does that mean that version 1 will no longer be supported/updated? Quote Link to comment Share on other sites More sharing options...
MattT Posted November 10, 2022 Share Posted November 10, 2022 According to the FAQ: Quote Upgrading is completely optional and, if you wish, you can continue to use the original apps for as long as you like. Please bear in mind that V1 will no longer receive any updates. Quote Link to comment Share on other sites More sharing options...
Mr Lucky Posted November 10, 2022 Share Posted November 10, 2022 I cannot even find where to upgrade, I can only find a link buy outright (ie as if I didn't already have version 1) So how do I get an upgrade? Thanks Quote Link to comment Share on other sites More sharing options...
Emagineer Posted November 10, 2022 Share Posted November 10, 2022 43 minutes ago, Mr Lucky said: I cannot even find where to upgrade, I can only find a link buy outright (ie as if I didn't already have version 1) So how do I get an upgrade? Thanks Nah, they aren't doing an upgrade. Everyone has access to the same price for a limited time. There are debates on the forum about it that you could jump into if you like, rather than hijacking this thread for it. Quote Link to comment Share on other sites More sharing options...
Mr Lucky Posted November 10, 2022 Share Posted November 10, 2022 53 minutes ago, Emagineer said: Nah, they aren't doing an upgrade. Everyone has access to the same price for a limited time. There are debates on the forum about it that you could jump into if you like, rather than hijacking this thread for it. Huge apologies for "hijacking" a thread that seemed relevant to Affinity 2. I searched for relevant threads and this is all I found. Please don't blame for a less than adequate forum software! Please can you educate me on the correct to place to post because I also have a question about what limited time means? Many thanks Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted November 10, 2022 Share Posted November 10, 2022 @Mr Lucky Serif starting sending emails out on November 8, which may or may not have reached you yet. Or it may have gone to your Junk folder. Since this is a new purchase, rather than a free update, you might like to visit the Affinity website. Be sure to look at the Universal Licence option, because it is a wonderful opportunity at the 40% discount price. I used Photo 2 as an example. I hope this will help. Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
Mr Lucky Posted November 10, 2022 Share Posted November 10, 2022 I still don’t understand where how I can upgrade from v2 to version 2 if I already have a licence, so as not to pay for it all over again. I don’t expect it to be free, just want to know the upgrade price and how to get it. I understand there is a discount for new users, but what about existing customers? thanks Pšenda 1 Quote Link to comment Share on other sites More sharing options...
Emagineer Posted November 10, 2022 Share Posted November 10, 2022 (edited) 3 hours ago, Mr Lucky said: Huge apologies for "hijacking" a thread that seemed relevant to Affinity 2. No, sorry, I didn't mean that you had hijacked it. I meant that if we went into a huge thread about how it's good or bad, that would have hijacked the thread. I already saw two threads about it. I think both mentioned "upgrade" in the title. I can add: I saw those threads in the feedback section, rather than support... https://forum.affinity.serif.com/index.php?/forum/122-feedback-for-the-affinity-v2-suite-of-products/ Edited November 10, 2022 by Emagineer added link to main feedback thread Quote Link to comment Share on other sites More sharing options...
Emagineer Posted November 10, 2022 Share Posted November 10, 2022 5 minutes ago, Mr Lucky said: I still don’t understand where how I can upgrade from v2 to version 2 if I already have a licence, so as not to pay for it all over again. If you meant what you wrote, you don't need to upgrade. And updates (as in bug fixes) will be forthcoming for free. But I think you mean that you don't understand how you can upgrade from v1 to version 2. You cannot. You can only buy version 2 outright. Hope that helps. Quote Link to comment Share on other sites More sharing options...
Mr Lucky Posted November 10, 2022 Share Posted November 10, 2022 14 minutes ago, Emagineer said: ut I think you mean that you don't understand how you can upgrade from v1 to version 2. You cannot. You can only buy version 2 outright. Yes an upgrade from version 1 to version 2 OkK thanks for the info I couldn’t see it anywhere, I’d normally expect an upgrade price to be less than a new customer price. Sad if not but there you go. Does anyone know if there is somewhere it says how long the discount runs for? Quote Link to comment Share on other sites More sharing options...
carl123 Posted November 11, 2022 Share Posted November 11, 2022 5 hours ago, Mr Lucky said: Does anyone know if there is somewhere it says how long the discount runs for? No, Serif has not, so far, stated how long the discount offer will continue. Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
GlueFactoryBJJ Posted November 11, 2022 Share Posted November 11, 2022 8 hours ago, Mr Lucky said: Yes an upgrade from version 1 to version 2 OK thanks for the info I couldn’t see it anywhere, I’d normally expect an upgrade price to be less than a new customer price. Sad if not but there you go. FWIW, I agree. I'm not particularly happy that new users get the product for the same price as long-time, loyal users. I get that they are trying to increase their revenue stream. I guess another example of "inflation" driven by the need for corporate profits. I just hope that they don't start having a "full" update (e.g. from 2.x to 3.0) every year so that, while there isn't "officially" any "subscription", if you want the big updates that a subscription would include, you have to BUY a "NEW" version every year or so. If the updates keep coming like they have with the 1.5+ (when I first bought Affinity Designer/Photo), then it'll probably be worth it. If it is just another way to work in an annual (or so) major release, effectively making it a subscription if you want to keep up with the features as opposed to abandoned prior versions, then not-so-much. I definitely like the DaVinci Resolve approach of pay once and get all updates forever. But difference companies, different practices. That said, I'll probably "upgrade" (i.e. BUY) the new version, but not until I can see that I'm getting something worth paying for. My $.02... Scott Quote Link to comment Share on other sites More sharing options...
Mr Lucky Posted November 11, 2022 Share Posted November 11, 2022 4 hours ago, carl123 said: No, Serif has not, so far, stated how long the discount offer will continue. It mist be somewhere. I'm not sure that is legal to omit important information. There are very tight laws around advertising limited time offers without being fully transparent about the time period. Quote Link to comment Share on other sites More sharing options...
carl123 Posted November 11, 2022 Share Posted November 11, 2022 7 minutes ago, Mr Lucky said: It mist be somewhere. I'm not sure that is legal to omit important information. There are very tight laws around advertising limited time offers without being fully transparent about the time period. See the latest answers in this thread Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Ron P. Posted November 11, 2022 Share Posted November 11, 2022 It is perfectly legal, and numerous software companies use and have used this marketing strategy. They do not have to publish how long a sale runs. If you take advantage of it that's good for you. If you choose to put it off and the sale ends, well too bad, you had your opportunity. R C-R 1 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
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