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Posted

Same here. MacOs 10.14.6 Mojave on a iMac 2015. I can only work with an old AffinityPhoto (1.8.3) I still have installed. But the new AffinityPhoto 1.10.1 immediately crashes when I open it. And I cannot open newer AffinityPhoto files with the older AffinityPhoto 😞

Posted
4 hours ago, drummonkey77 said:

Photo is now unusable. Every file that is opened old or new causes it to crash to the spinning rainbow and has to be force quit. Using a 16" MacBook Pro running Mac OS 11.6.

HELP!!!

same here

Posted

strange graphic patterns everywhere..... unusable ... help!        

 

can't use Affinity photo latest update 1.10.3

 

MacBook Pro late 2014 15 inch Mojave 10.14.6 i7  16 ram

Screen Shot 2021-10-26 at 10.30.57 AM.jpg

Screen Shot 2021-10-26 at 10.30.53 AM.jpg

Posted

Same here.  The program is unusable.  I have a MAC and my software was purchased thru the Apple App Store.  I know for sure that if I try to make any adjustments in the develop persona it will cause it to crash.

Posted

I'm have trouble with the new update as well. The program is crashing constantly. My 2019 Macbook pro 16 inch updated to Monterey and with that Affinity Photo got updated as well. Now it is unusable. It mostly crashes as I'm trying to export but it can crash randomly while editing too. I get the spinning wheel and Affinity stops responding. My hard drive has plenty of space, I use external hard drives for all storage. I have very little on my actual computer and everything else seems to be running fine. I have a lot of work to do for clients. I have to get this fixed fast. 

Posted

Same here. Affinity Photo is unusable on my MacBook Pro 16 2019 running Monterey. It’s laggy and  crashes unexpectedly.

Previous version 1.10.1 worked flawlessly. 

Posted

Same here. I use MacBook Pro (15-inch, 2016) and, after an automatic update to Version 1.10.3 last night, Affinity Photo crashes every time I open it.

After that, I updated my Mac to macOS Monterey, but no difference. 

Posted

Weird thing happened, today AP 1.10.3 works just fine, I have no idea what happened overnight but I didn't restart my Macbook or anything else.

Posted

I have been seeing display (and image data) corruption similar to what Ozzoo describes, and which I reported here in another thread (link included below).

A workaround is to go into Affinity Photo's Preferences, then the Performance panel, and turn off the Metal acceleration: untick a checkbox at the bottom of the panel. For me and others this makes 1.10.3 usable, albeit without the performance improvements from hardware acceleration. (These instructions are for Mac users, but I think are similar for Windows users where I think it also works around the problem.)

Another alternative is to revert to version 1.10.1: either from a Time Machine backup (just restore the application in your /Applications folder) or, if you bought the software direct from Serif, by downloading the older installer from the Affinity website.

 

 

  • Staff
Posted

Hi All,

If you are having the issue in Ozzoo's screen shot please could you try disabling Open CL in the apps preferences as it should temporarily fix this issue. If you are experiencing random crashes with the apps and purchased from us you can try rolling back to a previous version below using the link below.
https://store.serif.com/en-gb/update/macos/photo/1/

If you are still having problems with the latest version please provide the latest crash log which you can find by following the below guide.
https://forum.affinity.serif.com/index.php?/topic/98904-faq-where-to-find-crash-reports/

Thanks
C

 

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

Just in case it may be of help here...

I had this problem.  Crashing constantly, high cpu etc.  Even simply opening the Export... dialog would result in a total hang/crash.

If you're running Time Machine (which you should be) then going back to 1.10.1 solves the problem for the time being.

Grumpy, but faithful (watch out all you cats)

Posted
Just upgraded to 1.10.3, won't work at all. (MacBook Pro 16" 2019, 16GB, 6-core intel processor, 2.6GHz. I just upgraded to Monterey) It just stops working. I have closed down and re-opened, nothing. Please advise on what steps I need to make to get this running again. I love the app.
Edit - I can process photos if I do them one at a time from my computer hard drive, but if I try to open a batch from either original RAW or DxO it only loads 3 , or none at latest attempt, then beach ball of doom, and I have to Force Quit.
Previous version worked, a bit slow if I was opening multiple photos, but I was working off my Seagate external disk. I have tried the newest version with that drive disconnected, and using my computer's hard drive, but still same issues. 
Posted

Just updated to 1.10.3.  The Develop persona no longer works -- it just hangs and I have to force quit.  Tried restarting my Mac, to no avail.  

MacBook Pro 15" running OS 10.14.6.

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