Emma1 Posted November 4, 2020 Posted November 4, 2020 Hello, So the colours in my text boxes that I add and save (a pale pink) keep disappearing. I have been working on this document for some time now and last night all looked fine & work was saved. Logged back in again this morning however, and all the text boxes (on multiple pages) have gone white. This has happened now several times over the last few weeks (last night however the colours all suddenly reappeared without me doing anything). You can see in the highlighted layers section that the pink (well it's showing as more of a purple but it is pink with opacity turned down) is in there, but it won't show. How can I easily view the colour again throughout multiple pages in these text boxes please? Any help much appreciated! Thank you :) Quote
walt.farrell Posted November 4, 2020 Posted November 4, 2020 Welcome to the Serif Affinity forums. Possibly I'm confused, but your screenshot in the post shows many pink boxes, including the layer that's currently selected. If you don't see them, perhaps you're having a monitor problem? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 Thanks for your reply Walt. How strange, you see all the boxes on there as pink? To me they are all showing white! Any idea what I might be able to do to check my monitor & fix it if that's the problem? I'm on a MacBook Pro. Also, why is the hex code box surround in red pls? Quote
Old Bruce Posted November 4, 2020 Posted November 4, 2020 7 minutes ago, Emma1 said: Thanks for your reply Walt. How strange, you see all the boxes on there as pink? To me they are all showing white! Any idea what I might be able to do to check my monitor & fix it if that's the problem? I'm on a MacBook Pro. Also, why is the hex code box surround in red pls? You may have your contrast set too high so the light pink is showing as white The red outline is maybe your highlight colour for that selected input field. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
Staff Patrick Connor Posted November 4, 2020 Staff Posted November 4, 2020 Your forum post on MY cheap laptop screen is white. Your forum post on my better Dell high res screen is pink. I suspect the colour profile or quality of your display Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 The contrast is set at 'normal' and won't go down any further, see screenshot below. When I increase it, the boxes just go whiter. Any other ideas pls? The red outline box won't let me input a different hex code. Quote
Move Along People Posted November 4, 2020 Posted November 4, 2020 - Quote Move Along people,nothing to see here
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 Thank you Patrick. Which colour profile do you think should be selected pls? It's presently on Color LCD Quote
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 13 minutes ago, Patrick Connor said: Your forum post on MY cheap laptop screen is white. Your forum post on my better Dell high res screen is pink. I suspect the colour profile or quality of your display Just seen this. How strange. I'm on a relatively new Macbook pro Quote
Staff Patrick Connor Posted November 4, 2020 Staff Posted November 4, 2020 Yeah this is pink for me Does it occur to you that the difference between when you can see it and when you cannot could be something like a power saving mode when not plugged in? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 Good idea thanks but am at 100% plugged in at the moment. Any idea which colour profile to select that's compatible with Affinity Publisher? Quote
Staff Patrick Connor Posted November 4, 2020 Staff Posted November 4, 2020 If you can see it sometimes and not others and you have never changed the profile then it's probably not that, but perhaps someone else can suggest a normal one for your model, what macbook Pro is it by the way? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 It's the 15 inch 2017. It is mostly white but very occasionally pink like it should be. Would it be anything to do that it's from a global colour do you think? Quote
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 10 minutes ago, Patrick Connor said: Yeah this is pink for me Does it occur to you that the difference between when you can see it and when you cannot could be something like a power saving mode when not plugged in? Your screenshot where you have written pink in yellow writing is still showing white boxes throughout Quote
Staff Patrick Connor Posted November 4, 2020 Staff Posted November 4, 2020 Apparently Macs do adjust brightness automatically but this can be turned off in macOS Preferences, Display settings. Same for True Tone feature Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 So I've turned that off, still doesn't make a difference. What a puzzle hey! A frustrating one but appreciate your replies Quote
Emma1 Posted November 4, 2020 Author Posted November 4, 2020 The pink colour has now returned and I can now see pink in all the above screenshots and in Affinity Publisher as well. Have not altered anything though, so strange. I bet it will go back to white tomorrow again! Be good to know what's causing this though if anyone still has any ideas! Quote
Slammer Posted November 4, 2020 Posted November 4, 2020 So, what value does your colour picker give you. Quote
Staff Patrick Connor Posted November 4, 2020 Staff Posted November 4, 2020 Your screen is doing some background (room) brightness colour compensation is my best guess Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Staff MEB Posted November 4, 2020 Staff Posted November 4, 2020 Night Shift makes the colours warmer or cooler depending on the hours but i don't believe it's causing this. I have it turned ON and although it shifts the colors a bit i can still clearly see the pink in the screenshots above if I turn it off. Quote A Guide to Learning Affinity Software
R C-R Posted November 5, 2020 Posted November 5, 2020 10 hours ago, Emma1 said: Which colour profile do you think should be selected pls? Tick the box "Show profiles for this display only." That probably will remove everything from the list besides the Color LCD you say you are using, but if it does not, try whatever is left to see if anything changes. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Emma1 Posted November 6, 2020 Author Posted November 6, 2020 Thanks everyone for your replies. It was the night shift setting affecting it! Old Bruce and Patrick Connor 1 1 Quote
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