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  1. Hi, I made an account specifically to request this as it's a very important feature to me, and currently the only thing tying me to Adobe. I work with 3d models and textures a lot. As such, I spend a lot of time creating and editing files in the .dds file format. Too much time to go out and externally convert the files each time I want to make a change. Photoshop doesn't have native support for this file format either but there are a couple of plugins that allow the usage of it. Namely the one from intel and two from nvidia. I know affinity photo does have photoshop plugin support but eve
  2. Hello Everyone, I decided to purchase affinity designer and photo today, however, when i entered my credit card info and pressed the pay button the website gave me an error message that said that my payment had been declined, in that moment my banking app notified me that the purchase was done(and so the money was billed), i checked my account and it shows no order history nor licenses and the money in my bank app is now gone. is there anything that i can do to get my money refunded or the software licenses? Thanks everyone
  3. I have a file that I made today that appears relatively small in size (435KB) but that I am no longer able to open. What steps should I take to troubleshoot? The file does contain lots of layers with the 3D layer effect applied, two vector masks and 9 linked files, each 150KB or smaller each but placed many times in the main file. I am attaching an image that contains the details about my Mac System. I'm currently using Affinity Photo 1.9.0 I have also tried opening the file in Affinity Designer with no positive results of it opening the file. I am able to open other files
  4. I dont know where to post this as there seems to be no customer service link at the website. I own Affinity Photo, Designer, and Affinity Photo for Ipad. Today I tried to log in to my account as required to download the free UI kit being offered to users of Affinity Designer. The app tells me I've already registered my name and email address, however, I cannot log into my account at the affinity website - and I cannot even reset the password as the reset instruction email never arrives. How do I resolve this?
  5. When I got my Wacom Intuos BT M graphics tablet, I was led to believe that it would be fully compatible with Affinity Designer and Affinity Photo. However, I am very disappointed that Serif did not take advantage of the ability for their design software to use Application Defined settings for the Wacom graphic tablets (Ahem, I hear your competitor's Adobe software uses this to make set-up a breeze). As a new user and beginner graphical designer, I expected not to have to manually define all of the pen controls and other buttons to specific functions within your apps. Please either provide an i
  6. Does anyone Know if Affinity Designer and Affinity Photo support the use in the Veikk A30 Pen Tablet? Really need to know im thinking about buying it and im really need to Know if i will be able to use it Thank a lot
  7. When I use the flood fill tool to fill a whole layer, it seems like there is an abnormal delay. I say abnormal because coming from photoshop it these kinds of operations are instant.At least on the fill tool side. I cant remember the last time I used brushes since i canceled my sub a while ago. More noticeable is when using the brush tool. Some brushes are worse than others but it seems to happen to I know the swiftness of my strokes are exaggerated, but I just wonder if that's standard. My pc specs are mid range. Ryzen 1700 8 core, 16GB ram, and SSD boot drive. I recorded a t
  8. I am planning on a chromebook. But I would hate to lose the ability to work in my favorite graphic designer applications, both Photo an Designer do comfort me a lot. Do you plan on extending into the Chrome iOS world? For me it would be fine to have an app-only solution sort of "reduced-to-the-most-popular" functionalities. On the road I am not so much into creating completely new art work, but just a little fiddling around with what I have. And before one asks: yes, I have tried Vectr and this will NOT be a solution for me.
  9. I noticed my artistic text tool text has borders around it. I'm not sure if I've accidentally turned something on. I can try to redo the page... But I'd really like to know why it's happening. (FYI: Turning on the stroke style outlines the letters not the box the letters are in.) Any thoughts on how to remove these? Windows 10/version 1.8.4/Publisher The image attached with the toolbar on the side is Publisher with some details (i.e. no stroke width) The other image is an from an exported PDF. Thank you.
  10. hi, cant wait to try affinity photo for windows, and my number 1 question is: does or will Randomcontrol "ArionFX for Photoshop" link plugin be supported? i am asking here as its not on your list: http://www.miguelboto.com/affinity/photo/plugins-support/ i'll buy affintiy photo definitely if it is best regards Reinhard Kepplinger
  11. Writing in Arabic letters is in an unnatural distorted form on a program Affinity designer, Not like Photoshop for example. in affinity Letters are broken and inconsistent with each other
  12. So I just bought Affinity Photo for my windows 10 pc, No viruses, malware, etc on this computer; I cannot open the application to begin with; there's nothing popping up on the screen, or anything of the sort, there's a small blue ball spinning by the cursor and then nothing happens, nothing in the task manager is open, which means the computer isn't even opening the application, I installed it on the default directory which is the C drive for me, I need some help because I got this for half off with the deal they're having and I hope that I can use it soon, can anyone help me? I used a Power
  13. Hello everyone! I'm having a hard time with something I'd like to do in Affinity Designer and don't know if it's because I don't know how to do it, or because I'm understanding things the wrong way. Is there a way to use multiple blending modes but that between them they don't affect each other? I have a base layer (flat colour). On top, I have a shadow layer and a highlight layer with multiply and overlay blending modes respectively, but because of how I stack my layers, it's easier for me to do one layer and the other below it, instead of making them precise. In 100% opacity norm
  14. Do you plan to support Sony arw raw format from Sony RX100 VII in near future? Thanks forma short note! Norbert
  15. Apologize for the confusing post below, but this has been a confusing introduction to Publisher. Soooo happy to be using Publisher and not having to boot to an external drive running Mavericks just to get to Adobe InDesign 5.5. However, for reasons still not uncovered, Publisher has had serious and consistent crash problems since the beginning. I now see that Affinity Publisher is available on the App Store. When I purchased Publisher on original release day, it was only available through the Affinity website as a download. Going through other areas of this support forum (beta, bugs, etc.
  16. The past few updates the affinity products have notified me of have led to 404 pages and I've just worked out why: I use the HTTPS Everywhere extension, which tries to force http requests to https. When disabling the 'encrypt all sites eligible' option in the extension and changing the url back to http, the update link will correctly redirect to the download page for the updated software. I'd appreciate a fix for this issue so I don't have to manually disable the extension and correct/reload the url every time a patch is available. While this is an issue affecting the serif site moreso tha
  17. Hello Wondering if anyone can help me solve this issue. Im a new user of Affinity photo but have used Photoshop for some years. After loading in a few images ( Canon Raw CR2 file) i noticed the quality ( sharpness) was markedly reduced from the original even before any editing had taken place, the image appeared soft. After editing and export (PSD bilinear) the image was further degraded. I carried out the same process in Photoshop it was clear to me that the Photoshop export was less effected than that from Affinity. In addition the export file from Affinity was at least twice as la
  18. hi I hope to add the Arabic language to Affinity ... Thanks
  19. I am using Affinity Photo and I have exported an image, but the colors are all f'd up on some programs. Attached are some images showing the discrepancy. I have no clue why they won't display correctly on most programs, especially since some are displaying it correctly.
  20. Hi guys, I am Mohamad from Egypt, I start using affinity softwares 2 months ago and I really appreciate these products so I bought a license for affinity designer and planning to buy photo and publisher also as I bought online courses for these products to be my assets as a designer but I discovered a really big problem no RTL support !!! and when checked this issue I got posts and requests more than years ago and till now it seems there is no clear plan or estimated time to support this important issue the Arabic is the official language in my country and I can not work without it,
  21. Hello! I have been searching for the internet and I would like to know if you can do that halftone effect in affinity designer, I have tried with affinity pfhoto but it handles me in pixel
  22. When I try to import a .CR3 file from my Canon 90D to Affinity Photo for iPad, I get the following error ... "Failed to open file .... The file type is not supported". Any ideas on the solution and/or work around until this is supported?? Cheers
  23. Hey all, Basically I went into Affinity for the first time in months and when I clicked to open the software nothing happened. Uninstalled and re-installed version 1.7.2 at first with no results. Then I uninstalled and went into the website where i got 1.7.3, installed and when i clicked on the icon to run it the icon pops up on the bottom left for a few seconds then disappears. I always ran it with task manager and same thing, affinity designer only pops up for a second or two before disappearing. I also ran repair from the installation file but it didn't fix or say anything was wrong. A
  24. This is not request for Affinity Suite itself but compatibility with 3rd party software. XnView is one of most popular image browser and it's free. It's faster than Adobe Bridge and has more features. So I would like you to communicate with them and help them to add Affinity file format support to XnView MP.
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