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Rafael_Morgan

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  1. Hi Dan, Thank you for your reply. Currently, the only software causing constant crashes in my PC is Affinity. I use many different design software, so if it's a driver issue as you say, Affinity is directly causing it. About the corrupted file, I thought you had a system in place to prevent such things. When Affinity crashes, which happens regularly, it always offers to open a "recovery version". Isn't this "recovery version" backed up somewhere?
  2. Hi Walt. Yes, the file was saved, but it didn't crash during the saving process if that's what you're asking. It crashed while I was scrolling through different fonts on a text box. This kind of crash is new to me, by the way. It usually crashes mostly when I send files from Designer to Photo, or vice-versa. I don't have a backup. I back up my files weekly, not on an hourly basis. Affinity crashes all the time but it never ended with a corrupted file before. If I lose this file, I lose the 15 hours I've worked on it and at least 5 more hours to redesign it from scratch.
  3. Thank you for your reply. Yes, I'm on Windows 11, and no, there are no shadow copies. Honestly, I'm a bit desperate here. This has truly shaken my trust in Affinity.
  4. Hi, anyone? This is urgent. I've been using Affinity professionally for years, and this never happened to me. The latest 2.0 versions have been a crash fest, and now this... I'll lose considerable time and money if I have to start this project again from scratch. Please, help.
  5. Hi everyone, I was working on a project for a client in Affinity Designer 2.4.0, and suddenly, while I was testing different fonts for a logo, it crashed Windows 11 (blue screen of death). When I restarted the computer, Affinity Designer didn't open the file anymore, stating that it appeared to be corrupted. I'm a professional branding and packaging designer. I charge hourly, and I've already worked 15 hours on this project. In other words, this file is extremely important, and I need someone from the Affinity team to jump in and help me urgently. I've attached the file to this message. Please, anyone, help! Thank you in advance. Tres Five logo.afdesign
  6. Hi everyone, Is there any way to make the "select same fill/color" tool in Affinity Designer NOT select assets from other artboards too? Thank you!
  7. Hi Chris, I use Driver Booster to make sure everything is always up do date, so yes, graphics card and all peripherals are using the latest drivers. Affinity is pretty much the only software I use that's crashing my PC, so most likely it's something on your end, not mine. My mouse polling rate is 130 hz.
  8. Hi Chris, It seems that they are crashing without saving reports, though. It's going straight to Windows blue screen of death, maybe that's why. My graphics card is a GeForce GTX 1060 6GB. I tried disabling/enabling OpenCL, but it didn't make any difference. The performance is still unstable, although they appear to crash less with OpenCL disabled. Thank you.
  9. Hi Chris, Thank you. I'm attaching the latest crash reports for both Photo and Designer. Photo didn't seem to have saved reports for the latest crashes, though. Thank you, Rafael be9d4c5f-75d7-4d3c-b3a8-532cc4d2481b.dmp 54b19e81-4d5e-4baa-b540-972617bf577b.dmp 187c18d2-ee51-433e-909b-099b6eaaf27f.dmp 19061f94-4ae0-4425-bf85-0ae0bf159a2d.dmp 34042204-974b-41d8-be02-e638a4d58ea4.dmp 071b9404-a4cf-41ca-af9b-12a2d66ee53c.dmp 762b31c9-5f36-4793-9830-5be310b4d84d.dmp
  10. Hi, Both Photo and Designer are crashing like hell on my PC, v2.1 -Windows 11 PC, Hardware acceleration on or off (it doesn't matter). It's happening in various situations: -When I'm on Designer and directly send a file to Photo for editing (Open in Photo) -When I double click an Affinity file to open it before first opening the app itself. -Apparently random situations. I'm looking forward to a solution, because I use them professionally. Thank you, Rafael.
  11. Hi everyone, I just want to let you know that I have updated to the latest version (2.0.4), and the problem still persists. Affinity Design becomes extremely slow and laggy after a few minutes of use. It only gets back to normal after I restart the program, but it slows down again after a few minutes. For your information, this has been happening in all of my projects, so I believe it's a general issue, not something particular to a specific file. I've been using Designer professionally for more than four hours daily, so I'd appreciate it if you could help me to troubleshoot and solve this issue. Thank you in advance.
  12. Thanks Mike, Actually, I just found out that it didn't auto-updated because it wasn't cleared by my firewall. I just updated it, and I'll let you know if I have any issues. Cheers!
  13. Hi everyone, I little background info about me: I'm a branding and packaging designer, and I've been using Affinity (Photo and Designer) professionally for a while, to the point where I barely use Adobe anymore. However, I've been having a lot of performance issues with Designer lately. Sometimes, it gets incredibly slow and laggy, and it only gets back to normal when I restart the app. It's quite annoying and time consuming. I've got a fairly good workstation: -Ryzen 7 5800x, 64 Gb DDR4, GTX 1060 ti. It's probably a bug, but if anyone knows a workaround to fix it, please, let me know. Thank you, Rafael
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