Nicolas Hosford Posted July 3, 2019 Posted July 3, 2019 (edited) Hello, I am a new user. Working on my first photo and when I export a jpeg using the "Best Quality" preset, my image has these strange large pixelations that are not present in the original. It is also happening when I export a Tiff. However, pdf export correctly. Files are attached. I am working from a RAW photo taken on Sony A7s. Help would be greatly appreciated. I am thrilled with the app so far aside from this hiccup. Hanalei Pier.tiff Hanalei_Pier.pdf Edited July 3, 2019 by Nicolas Hosford Urgency Quote
Staff DWright Posted July 3, 2019 Staff Posted July 3, 2019 Hi Nicolas Hosford welcome to the forum is it possible for you to post the original .arw RAW file and can you please let me know if you are using the Mac or Windows version of Photo Quote
Nicolas Hosford Posted July 3, 2019 Author Posted July 3, 2019 (edited) Sure. Attached is the original fileDSC07264.ARW. I am using a Mac. Here is a screenshot of my computers specs. Edited July 3, 2019 by Nicolas Hosford Quote
Nicolas Hosford Posted July 10, 2019 Author Posted July 10, 2019 Can anybody help with my issue? Quote
Fixx Posted July 10, 2019 Posted July 10, 2019 I developed and exported to JPEG and it looks OK. Try again and see if it was one time glitch? Quote
Nicolas Hosford Posted July 13, 2019 Author Posted July 13, 2019 Ok. here is how it turned out this time. Could it be an adjustment that I made? Quote
walt.farrell Posted July 13, 2019 Posted July 13, 2019 2 hours ago, Nicolas Hosford said: Could it be an adjustment that I made? Possibly. Could you attach your .afphoto file, so we can see what you've done after developing the raw image? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Nicolas Hosford Posted July 13, 2019 Author Posted July 13, 2019 Ok. here is how it turned out this time. Could it be an adjustment that I made? .afphoto file attached. Thanks for your help! Hanalei_Pier.afphoto Quote
Pšenda Posted July 13, 2019 Posted July 13, 2019 Wow, it is monster foto (mega adjustmens *), but no problem. *) 3x Brightnes/Contrast Adjustments + 4x HSL Shift Adjustments + 2x Exposure Adjustments + 2x Level Adjustments, it is on purpose?? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Fixx Posted July 14, 2019 Posted July 14, 2019 11 hours ago, Pšenda said: it is on purpose?? There must be some excessive adjustment to make details/tones visible both in the light and dark areas. Quote
Pšenda Posted July 14, 2019 Posted July 14, 2019 29 minutes ago, Fixx said: There must be some excessive adjustment to make details/tones visible both in the light and dark areas. If the modifications were masked for sure parts (light, shadow), I'd understand. But here are the adjustments over one another. And in many cases they have no effect, see Brightness / Contrast with 0% / 0%. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Nicolas Hosford Posted July 14, 2019 Author Posted July 14, 2019 Ok, so Pšenda, you were able to export the photo properly with all the adjustments, or did you turn some of them off that were unnecessary? Quote
Pšenda Posted July 14, 2019 Posted July 14, 2019 3 hours ago, Nicolas Hosford said: Ok, so Pšenda, you were able to export the photo properly with all the adjustments, or did you turn some of them off that were unnecessary? I just took your file, and exported it (8bit and 16bit TIFF without pixelation). Exporting only takes a long time, which is obviously caused by the amount of adjustments. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Nicolas Hosford Posted July 14, 2019 Author Posted July 14, 2019 1 hour ago, Pšenda said: I just took your file, and exported it (8bit and 16bit TIFF without pixelation). Exporting only takes a long time, which is obviously caused by the amount of adjustments. Ok, I see. I had the issue exporting a Jpeg. How would you convert the file to Jpeg? Quote
Pšenda Posted July 14, 2019 Posted July 14, 2019 Export to JPEG (Best quality) no problem. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Nicolas Hosford Posted July 14, 2019 Author Posted July 14, 2019 I went into the file and deleted or combined all the adjustment layers so there are a lot less. I did an Export to Jpeg (Best Quality) and here is what I get: Quote
walt.farrell Posted July 15, 2019 Posted July 15, 2019 I'm not seeing the pixelation, and neither is Pšenda. We're both on Windows. I'm not sure what OS Fixx uses, or whether he's seeing the pixelation or not. But that gives us at least 2 Windows users who don't see it. And then we have you, Nicolas, a Mac user, who does see it. I have a vague feeling I've seen a discussion about similar pixelation, related to some kind of adjustments, and possibly strictly as a Mac bug. It might be time to post a new topic in Photo Bugs Found On MacOS, and see what Serif has to say over there. (Unless someone from Serif sees this and comments here.) Or perhaps another Mac user will know for sure of a similar problem that's already reported. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
markw Posted July 15, 2019 Posted July 15, 2019 Hello all, No it’s not a Mac specific bug. I can export from Nicolas’s file without any artefacts. I changed nothing in his file, and tried exporting from Photo Persona and Export Persona in different formats and different jpeg quality resolutions. All without a problem. Is this artefacting only happening in this one file? Quote macOS 12.7.6 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M
Nicolas Hosford Posted July 15, 2019 Author Posted July 15, 2019 Yes, it only happens for me with this one file. It is the first file I made after installing the program. All the pictures I have edited since do not exhibit this issue. Maybe its a fluke? Quote
markw Posted July 15, 2019 Posted July 15, 2019 Well, if it was me and it only happens with this one file I would be inclined to just start again from scratch with the image in a new file. Though you might try and copy/paste the adjustment layers etc… over to the new file and see how that goes first. I once had a Designer file the just plain refused to export no matter what I tried. Eventually I gave up and copy/pasted everything to a new file and it exported normally no problem. I think just very occasionally something in an individual file gets corrupted somehow and manifests itself in strange ways. Quote macOS 12.7.6 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M
Fixx Posted July 15, 2019 Posted July 15, 2019 15 hours ago, walt.farrell said: I'm not sure what OS Fixx uses, or whether he's seeing the pixelation or not. I am proudly a Mac user and I got no artefact areas. walt.farrell 1 Quote
Pšenda Posted July 15, 2019 Posted July 15, 2019 6 hours ago, markw said: I think just very occasionally something in an individual file gets corrupted somehow and manifests itself in strange ways. But the error will not be in the file, we all exported the same file without any problems. So the problem must be local, on the PC / installation. So I would try to reset the application (start with hold Ctrl), or reinstall, or try beta. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Nicolas Hosford Posted July 15, 2019 Author Posted July 15, 2019 I pasted all the layers into a new document and the issue went away. Must have been something with how that document file was working on my computer specifically. Thanks, Guys! Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.