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Hi kervanoel :)

Thanks for your report, I've downloaded your DNG and I can see the RAW originates from a Canon M50. Unfortunately this is not currently a supported RAW camera in either Serif LABS or the Apple Core RAW engine and this is why the image is not loading correctly.

Hopefully your camera will be included in the next RAW update, but I cannot provide a guarantee or timescale for this currently, my apologies.

I will also move this thread to Feature Requests as it isn't a bug within Affinity, many thanks. 

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Unfortunately DNGs aren't a part of our official import list (see below), we can only guarantee compatibility for DNGs created from supported RAW files currently, apologies.

image.png

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I think that the OP has converted the CR3 and embedded the original in the DNG, it works fine with ordinary DNGs without the embedded RAW original. (I have been using them for a while as I have a M50)

 

Use these preferences in the Adobe DNG Converter and it is OK.

 

DNG OK.jpg


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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2 hours ago, Dan C said:

Unfortunately DNGs aren't a part of our official import list (see below), we can only guarantee compatibility for DNGs created from supported RAW files currently, apologies.

image.png

However, Adobe Digital Negative (DNG) is on the list of "Serif Labs Supported Cameras", which may be why the OP expects this to work. I find it odd that a file format is listed as a camera; perhaps there's room for clarification or enhancement there :)


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.2.458 Beta

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5 minutes ago, walt.farrell said:

I find it odd that a file format is listed as a camera; perhaps there's room for clarification or enhancement there :)

Thanks for that, I'll raise this with the relevant team!

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7 minutes ago, walt.farrell said:

However, Adobe Digital Negative (DNG) is on the list of "Serif Labs Supported Cameras", which may be why the OP expects this to work. I find it odd that a file format is listed as a camera; perhaps there's room for clarification or enhancement there :)

It should really just say “SerifLabs Supported Raw Formats”. After all, it’s the raw format which is supported in each case, rather than the camera itself!


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Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.4 (iPad Air 2)

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@kervanoel Could you possibly provide the original RAW that was used to create the DNG you've supplied? I've tried to replicate the issue with your DNG using a sample M50 RAW and I'm having no issues on import to Affinity. The RAW can be uploaded to this link - https://www.dropbox.com/request/nO2gECq28xpuqhYLU7GE

Regarding DNG support, AFAIK we only guarantee compatibility with supported RAW formats pre conversion, but our provided list appears otherwise so I'm trying to get clarification here from a developer and will report back with any findings.

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11 minutes ago, αℓƒяє∂ said:

It should really just say “SerifLabs Supported Raw Formats”. After all, it’s the raw format which is supported in each case, rather than the camera itself!

I don't think that's quite correct, Alfred. I have seen reports in these forums, for example, that a files of some format (just guessing here, but I'll say .cr3) produced by camera model A work but files with that same type produced by camera model B don't.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.2.458 Beta

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40 minutes ago, walt.farrell said:

I don't think that's quite correct, Alfred. I have seen reports in these forums, for example, that a files of some format (just guessing here, but I'll say .cr3) produced by camera model A work but files with that same type produced by camera model B don't.

You’re right, Walt, but I think I just didn’t express myself clearly! What I meant is that “Canon Model A supported” is shorthand for “Canon Model A CR3 format supported”, the point being that CR3 isn’t really a single raw format, since (in this case) the CR3 files produced by Model A and Model B don’t look the same to the raw engine.


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.4 (iPad Air 2)

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As I mentioned previously DNGs from the CR3/M50, I have been using it for 7 months, are fine BUT don't embed the original CR3 in the DNG.

If my first post had been read and acted on it was a simple solution, here is the CR3 extracted and converted to DNG again.

AP No Embedded.jpg


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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Thanks for that, I've tried your file in our new 1.7 beta and I'm not seeing any issues with opening your DNG. Could you please try installing the beta from the following link and letting me know if this fixes your issue?

 

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