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I have affinity photo 2 and am trying to open my .Gpr raw file from my hero 10 black but affinity seems to not recognize it. Serif labs states that hero 10 raw is supported. Am I missing something? My go pro has the .Gpr and .jpeg file side by side, Gpr file is smaller in size compared to the jpeg which doesn’t make sense unless the go pro does something special and embeds the Gpr file into the jpeg? Surly not.

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Can you upload one of your .gpr files to the forum?

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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Are you on Mac and using Apple Core Image RAW, if so change over to Serif RAW.

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  Add a signature like this so system and app info always seen. Tagging is the gift that keeps on giving. Please consider adding tags to your post, not only does it help searching later on but it helps us, to give focused replies and is greatly appreciated by those that do reply, remember Affinity is for life not just Christmas. 

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File seems valid, so not sure why it does not open.

Hopefully a member of support will be able to advise you further

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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31 minutes ago, Xjdmjunkiex said:

Why should I have to convert it to DNG when Serif labs says it supports go hero 10?

David did not say you had to. He just provided a workaround until they get a bug fixed if it in fact exists. It may take months and sometimes a long time for Serif to get certain bugs fixed. I guess you could not use the workaround and just wait.. IDK, it's your choice. ;)

The current stable and beta releases will not open your GoPro file.

Affinity Photo 2.3..; Affinity Designer 2.3..; Affinity Publisher 2.3..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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10 minutes ago, Xjdmjunkiex said:

Thank you for the update. Do we have a timeframe when we could expect a fix?

 

We don't typically provide timescales as I can't confirm how long the development and testing cycles will take, apologies.

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The issue ".GPR (GoPro RAW) files fail to open with 'File Type Not Supported' error" (REF: AFP-5860) has been fixed by the developers in internal build "2.1.0.1728".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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