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Affinity Photo 2 won't open the print dialogue box on Ventura


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Please can someone help, I am trying to print from Affinity Photo 2 after it has upgraded, and now I can't get into the print dialogue box, have tried command P and file Print but neither respond. I am on a new iMac running Ventura. Printer is Epson Sure Color P800.  It was working perfectly before today. When I opened the App today, it said there was an update to download. Having done it, it now won't respond

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On my end, AP 2.0.4 is working properly on macOS Ventura. For troubleshooting, I would recommend downloading a new copy from the Affinity site in the event your installed copy has a corruption. Once done, if Affinity is still not working properly, I would perform a Safe Boot on the Mac, then restart your mac once again.

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Thank you so much for this rcsilber, I will try and hopefully sort. Much appreciated 

Sadly, I have tried this and to no avail. Can print from Version 1 on my MacBook Pro running Catalina though

The workaround at the moment is to export the final image as a jpeg from Affinity 2, then open in Preview and print from there. I can use the print profiles and my saved print settings. It isn’t ideal, but I suspect I’ll have to wait for another update from Affinity 🙂

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There have been a few reports regarding printing in Ventura but I haven't come across any where the print dialog is not being called. The suggestion to reinstall the apps was fair, however you can try taking it a step further by resetting the app - this will reset some settings that a reinstall will not touch:

  1. Launch the app with (ctrl) held down until a Clear User Data dialog appears.
  2. Press the Select All button then press the Clear button. Note this will reset everything to app defaults - user preferences, palettes, macros, everything.
  3. If you want to reset just the UI and user prefs leave just the first three checkboxes ticked and press the Clear button.
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4 hours ago, Chris B said:

There have been a few reports regarding printing in Ventura but I haven't come across any where the print dialog is not being called.

I'd replied to one of these other threads today and I wonder if they're all related.

 

Affinity Publisher/Designer/Photo 2 for macOS Ventura 13.2, MacBook Pro 14" (M1 Pro)

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Tried clearing the data Chris B, thought I’d sorted it, went into print dialogue box, sorted my preset and profile, clicked print and just hung up. Tried closing Affinity and re opening, but went back to not going to print at all again. Ho hum, will just have to wait until the glitch is fixed. Many thanks anyway 👍👍

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2 hours ago, Sam's chum said:

Tried clearing the data Chris B, thought I’d sorted it, went into print dialogue box, sorted my preset and profile, clicked print and just hung up. Tried closing Affinity and re opening, but went back to not going to print at all again. Ho hum, will just have to wait until the glitch is fixed. Many thanks anyway 👍👍

While you're trying to get this working, you could export to PDF and then print the PDF directly.

Affinity Publisher/Designer/Photo 2 for macOS Ventura 13.2, MacBook Pro 14" (M1 Pro)

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  • 1 month later...

I’m having the same problem. When I try to print from affinity 2.0 no print dialog pops up…I tried printing my document as a PDF also as a PNG. The only way I could print my document was to export it as a PDF and then open it through the preview app and then printing, I’m not sure if this affects the quality of the document and it’s not an ideal solution. I’m just confused on why all of a sudden affinity designer and affinity photo will not print my documents. It is extremely frustrating. Nothing has changed in the past couple days but last night is when I noticed the print option is not working…I use my printer for sublimation. It’s an Epson ET 15,000 connected to M1 MacBook Pro, it always worked wonderfully, what stumps me is that it can’t be my computer or printer because the preview app has no problem printing, so I’m assuming the problem lies within affinity please if anybody else can figure this out without having to uninstall and reinstall my printer,(which was a pain in the tush). Please let me know, God bless you guys…I think I will try to force quit A.D. if that doesn’t work, I guess I’ll try to reinstall the Affinity programs. P.s. I use WiFi direct to connect my laptop to my printer, thought that might be the problem but then again that’s how I printed from preview app so I’m lost…

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46 minutes ago, tdull1988 said:

no print dialog pops up

Sometimes if you have a second screen connected to your device the print dialogue may be opening on that switched off screen or on a Laptop screen if the laptop is closed.

 

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I have also found that the profiles aren’t being saved, so if it prints at all it is completely the wrong colour! I am now exporting as a jpeg to my MacBook that has Affinity 1 and print from there. Prints are then perfect on both Epson SC 600 and SC 800. I am fairly sure it is a glitch with Venture, but just read that Serif are bringing out a Beta update, can’t wait! 

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