Gitmesteak

I have the same problem. I opened both Beta and production programs and they are not sampling the color correctly. I was just using the functions perfectly. This is super frustrating. What is the issue? All these issues with affinity make it super hard to ignore how bad the program could be. Like how does it "suddenly" stop working? 13.4.1 MacOS/studio/ photo beta 2.2.0(2005) and designer 2.2.0.

Hello Chris B, If you need a certain log file please let me know and I can provide it from my environment. After trouble shooting, and multiple reboots. I was able to get get the printer dialog displaying and printing consistently. I had to remove the Com.apple.print.custompresets and went ahead and removed the presets within the print dialog (Edit preset list option). I did however got the hang up issue after installing the printer via (IP) option. When power cycling, the dialog will not send job to the printer. It freezes and the user will not be able to cancel out the print window. Once I try to sent the job to via the bonjour/AirPrint option, the IP seems to wake and can print successfully. At this point I will only use AirPrint. No issues when changing the range.

Hello Sam, Seems to be a temp fix/workaround. Once you reboot, the issue is exhibited again.

Hello Mike, The issue comes back after reboot. I edited my previously submitted reply. Thanks,

Hello Sam, I enrolled in beta program to get the most recent update. I was still having the issue. I submitted a bug and got a reply. I tried the below and I go the printing to work as expected: I cleared out all previously saved printers. Cleared user defaults (by control on launch) and created new file. Went to print it, got the print dialog and sent to printer by selecting near by printer (AirPrint SC800). After, I checked AP2.0.4 and it was displaying the dialog and printing successfully. Try that on your setup and check to see if it fixes it. On my machine, my printer presets were still available and did not loose them from removing the printer from system. Good luck.

@MikeTO I cleared out all previously saved printers. Cleared user defaults and created new file. Went to print it, got the print dialog and sent to printer by selecting near by printer (AirPrint SC800). I cleared all printers again, added printer via IP after reinstalling drivers, created file and sent and printed successfully, Additional info: My presets were saved for the printer. I printed via presets and they worked with no crashing or hung up issue. Once I rebooted, the issue comes back and the printer dialog is no longer displayed.

MacStudio Ultra Ventura 13.3.1 1769 Photo Fresh install and cleared user data using (control at launch) After creating a project, go to file>Print Actual: No print dialog displays. Expected: Dialog print window displays. Additional notes: Tried changing the color profiles, created rasterized layers only and mixed layer files and not successful. Tried documents from usb and internal HDs.

So.. After shutting down and booting back in, the Hang Up came back!!! No printing dialogue! What is going on here. I hope you don't have to clear every time. @Affinity what is the problem? I had zero issues with printing on AF 1.0. Please fix this issue.

Clearing user data drag box helped on 13.3.1 on Mac Studio and AP2 with this hung up issue. Was able to send print to SC800 no hung up issues.

Hello Sean, Your workaround has worked perfectly. Thank you for your feedback.

Hello, There is a bug that causes Designer to stop responding when creating a new document with the my templates folder missing. I had added a share/nas folder to keep my templates. My Nas has died and the share folder is not available. Now when launching the new document dialogue. Designer stopped working and does not recover so I can make a new docuement. Is there a way to remove template folder data without navigating to the dialogue>remove folder option? Please help me fix this. Environment: macOS 11.3 Designer 1.9.3

Hello Sean, The issue is still observed even after the colors shown matches the number of colors. Also, changing the location for the palette does not resolve the issue. Thanks,

Hello, Running v1.7.3 Mac: 10.13.6 When attempting to create an image color palette from screen shot png files also crashes when changing the default 5 colors. Publisher exhibited the same behavior. Please fix. colorpallettecrash.zip

Running 10.13.6 and AP v1.7.2 and this is still an issue. Seems we have a bunch of workarounds to learn.

@Sean P Thanks for the explanation. I guess I will try to avoid EPS files in general. @oval Thanks for the method to hide the gap factor. I will see if this comes in handy in the future. Thanks all,