Amber_Mtl Posted January 24, 2023 Posted January 24, 2023 Hi all! Following suggestions, I'm reposting about this particular issue that is still present with the latest Designer release V 2.0.3 on iPad. The brushes panel is very blurred and pixelated. Brushes are difficult to see. I experience this particular issue on a daily basis. Upon restarting the app, it can be fine but then the brushes become pixelated again. It has been ongoing for me since installing Designer V2. This happens for both add-on/custom and designer brushes. Thanks! Quote
walt.farrell Posted January 24, 2023 Posted January 24, 2023 Works fine for me: Perhaps something specific to your iPad (or iPad model), or to your Display settings? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Amber_Mtl Posted January 24, 2023 Author Posted January 24, 2023 Hi Walt! Thanks for your reply! It sometimes works fine for me as well, until it doesn't, unfortunately. Is this picture from vector or pixel brushes? I mostly work with pixel brushes. I saw that I'm not the only one having this problem. My iPad is - Pro 2021 12.9" 256 GB/ IOS 16.3 Quote
walt.farrell Posted January 24, 2023 Posted January 24, 2023 Those were vector, and I hadn't realized there were raster Dry Media brushes, too. But here are the raster ones: Amber_Mtl 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Dan C Posted February 9, 2023 Posted February 9, 2023 Hi Amber_Mtl, What model of iPad is this, is it something that happens frequently, can you find a way to recreate it? Lee Quote
Amber_Mtl Posted February 17, 2023 Author Posted February 17, 2023 Hi Lee, my iPad is : Pro 2021 12.9" 256 GB/ IOS 16.3.1 I use Designer on a daily basis on the iPad. The reported issue was happening consistently. Since the last update (2.0.4.5), the issue occurred only a few times... So this is good news! Unfortunately, I havent found a way to replicate it. It appears quite randomly and doesn't seem related to any specific activity . Thank! Have a great day Lee! Quote
iuri Posted February 25, 2023 Posted February 25, 2023 On 2/9/2023 at 1:37 PM, LeeThorpe said: Hi Amber_Mtl, What model of iPad is this, is it something that happens frequently, can you find a way to recreate it? Lee Hi Lee, same issue is happing on my Affinity Photo v2 for iPad (version 2.0.4 - v326) Ipad Pro 12.9inch 6th generation M2 chip iPadOS 16.2 Not sure how to reproduce it, BUT to fix the issue, just quit the app and reopen it. By the way, these noises aren't only on the selection display, but the actual brush gets all noisy. So basically, unusable (need to restart the app). See here: Quote
Nedde Posted February 28, 2023 Posted February 28, 2023 I had the same problem with Affinity Photo on my iPad Pro (12,9 and 5th generation, OS_version 16.2, 128 GB). I reduced then some of my layers, thinking the file was too big – and it helped. Only a short time, but the noises were gone for a while. Does this help? Quote
Amber_Mtl Posted February 28, 2023 Author Posted February 28, 2023 Hi Nedde, Thanks for your feedback! In Designer, the issues appear even if I only have 1 layer (pixel layer). Nedde 1 Quote
Paul Mudditt Posted March 3, 2023 Posted March 3, 2023 On 2/28/2023 at 7:33 PM, Amber_Mtl said: Hi Nedde, Thanks for your feedback! In Designer, the issues appear even if I only have 1 layer (pixel layer). Have you tried closing all open apps and doing a Forced Restart of your iPad? https://support.apple.com/en-gb/guide/ipad/ipad9955c007/ipados Quote Affinity Photo, Designer, Publisher 1.10 and 2.6 on macOS 15.4 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.6 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.6 on M1 iPad Pro 11” on iPadOS beta 18.4 Recommended Fan based Affinity Support Groups on Facebook https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
Amber_Mtl Posted March 4, 2023 Author Posted March 4, 2023 Hi Paul, I have tried that as well with no results unfortunately. This week, the issue is ongoing even when I restart the app; having to restart several times before the brushes are functional again. Quote
Staff Affinity Info Bot Posted May 4, 2023 Staff Posted May 4, 2023 The issue "[iPad] Brush Panel corruption can occur with multiple brush kits installed" (REF: AFP-6132) has been fixed by the developers in internal build "2.1.0.1790". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Amber_Mtl 1 Quote
JonnyS Posted November 29, 2024 Posted November 29, 2024 This just started happening to me. Is it supposed to be patched? Quote
walt.farrell Posted December 9, 2024 Posted December 9, 2024 On 11/28/2024 at 9:25 PM, JonnyS said: This just started happening to me. Is it supposed to be patched? Which Affinity application, and what release of it, are you using? Can you provide a screenshot showing the problem? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
walt.farrell Posted December 13, 2024 Posted December 13, 2024 16 hours ago, Divana said: The same thing is happening to me I have the same question for you, as for @JonnyS above: what application, and what release of the application? (And if Designer, are you in the Designer or Pixel Persona?) Also, what release of iPadOS, and what model of iPad do you have? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
GGraff Posted January 5 Posted January 5 (edited) Having same issue running Affinity Photo v.1.10.7 on 13” M4 iPad Pro with Apple Pencil Pro. Restarting the app or the iPad doesn’t fix the problem which has been ongoing for some time now. Edited January 5 by Gmn_1964 Quote
GarryP Posted January 5 Posted January 5 9 hours ago, Gmn_1964 said: Having same issue running Affinity Photo v.1.10.7 I think it’s unlikely that this will be fixed in the V1 applications as they are no longer being routinely maintained. The only likely fixes to the V1 applications are those which keep the software running on newer versions of the supported OSes. Quote
walt.farrell Posted January 5 Posted January 5 12 hours ago, Gmn_1964 said: Having same issue running Affinity Photo v.1.10.7 on 13” M4 iPad Pro with Apple Pencil Pro. Restarting the app or the iPad doesn’t fix the problem which has been ongoing for some time now. That's a known issue in V1 starting in iPadOS 17, and is different from the issue discussed in this V2 topic. Logged as AF-406. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
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