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Amber_Mtl

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Everything posted by Amber_Mtl

  1. Amber_Mtl
    Hi @stokerg Installed Sonoma yesterday to test things out with Designer (Macbook Air 2020): At first, I couldn't open any document : some problems were preventing me from even clicking to select a document (.afdesign) in the window to open a file. After closing and reopening the app a few times, files now open normally.
  2. Amber_Mtl
    Thanks for sharing, this needs to gain visibility and be addressed quickly.
  3. Amber_Mtl
    Thanks I didn't know that! Ok it works now! 🙂
  4. Amber_Mtl
    I'm not sure what's going on here... I noticed that a second Designer 2 app icon appeared on the main screen. I must say I've never seen anything like this for an app on iPad (pro 12.9 256g ios 16.5.1). Anyone else noticing this? Thanks.
  5. Amber_Mtl
    Hi Walt, Thanks for your questions. As mentioned in title, using 2.1.1 It happens with no particular categories, with every drawing session it keeps freezing every 10-15 minutes when changing brushes (pixel).
  6. Amber_Mtl
    Hi, Happened a few times today: The app freezes and then crashes when selecting a new brush in the Pixel Persona. Does not happen all the time, only sometimes + haven't identify a reason for this occurence. Notice the brushes preview now (since last update) takes a while to load at times. Thanks. iPad pro 12,9 5th ios 16.5.1 256gb
  7. Amber_Mtl
    Hi Dan, thank you so much for following up, I really appreciate it. Glad to know its been fixed in the upcoming version. I will wait until the release. Best 🙂
  8. Amber_Mtl
    Starting today, upon working on one particular document the app keeps crashing. Happened more than 8 times so far. Just moving an object or zooming generates the crashing. This document isn’t heavy at all, wonder why this just started now. Version 2.0.4.5 Working on iPad pro 5th 12,9 256 ios 16.4.1 (a) RPReplay_Final1683821206.mov
  9. Amber_Mtl
    Hi Stokerg, unfortunately I couldn’t replicate it. The issue occurred after opening a document and going back to the Home Screen. Should’ve record the screen then but I was too concerned about loosing my document… Will try again to replicate and post any results.
  10. Amber_Mtl
    Document or project, same issue.
  11. Amber_Mtl
    Hi Walt, I use file and project interchangeably meaning document.
  12. Amber_Mtl
    Hi, A strange thing happened today. I couldn't find a post about this in the forum. While going back to the Home screen, I notice the preview image of one of my latest project (document) had changed. Upon opening it to make sure everything's fine, I see that the entire document has indeed been replaced and overwritten by another document from my home screen library, even though its name is still the correct one. Since it had been saved in iCloud I tried reopening it from the cloud but, again, the "wrong" document showed up. Eventually, I tried closing both on the Home screen and I was able to recover a former version of the document before it was overwritten. Working on iPad pro 5th 12,9 256 ios 16.4.1
  13. Amber_Mtl
    Thanks Walt... couldn't find any related report before posting. Last time I tried the Beta unfortunately my iPad crashed; I will wait until the official release. Also, it does seem different than what was previously reported as it happens on its own without any other action involved (no importing, no saving or adding to palette, etc).
  14. Amber_Mtl
    While working, it is not possible to keep a chosen application palette in view, it always shifts to the "Recent colors" tab (every 2-3 minutes). Thanks.
  15. Amber_Mtl
    Wonderful! Thank you so much! Have a great day!
  16. Amber_Mtl
    Hi Dan! Thanks for your reply, I really appreciate it! Oh no, I hope this is not too big of a fix for the team. The document is 4000 x 4000 px. I'm running the latest release of V2 for iPad 2.0.4. iPad Pro 12.9 5th generation 256gb running 16.3.1 Thanks!
  17. Amber_Mtl
    Here is an issue encountered today: After using undo button to erase unwanted brush mark, a large square surface is erased from the pixel layer. Nothing can be done to recover the erased surfaced.
  18. Amber_Mtl
    Hi Nathan, I’m glad to know the team is aware of the issue and that it is being investigated. I’ve been struggling with this since the V2 release. Thanks for following up with us!
  19. Amber_Mtl
    Hi Paul, I have tried that as well with no results unfortunately. This week, the issue is ongoing even when I restart the app; having to restart several times before the brushes are functional again.
  20. Amber_Mtl
    Hi Nedde, Thanks for your feedback! In Designer, the issues appear even if I only have 1 layer (pixel layer).
  21. Amber_Mtl
    you are not alone! I agree, at least it helps to simply restart the app. Let's hope it get fixed soon!
  22. Amber_Mtl
    Hi iuri, I experience what seems to be the same problem on Designer V2 for iPad. I've reported it a few times to the team (see Walt's link). So far for me the last update helped. I'm not often using Photo but I will give it a try see if it occurs as well.
  23. Amber_Mtl
    Hi Lee, my iPad is : Pro 2021 12.9" 256 GB/ IOS 16.3.1 I use Designer on a daily basis on the iPad. The reported issue was happening consistently. Since the last update (2.0.4.5), the issue occurred only a few times... So this is good news! Unfortunately, I havent found a way to replicate it. It appears quite randomly and doesn't seem related to any specific activity . Thank! Have a great day Lee!
  24. Amber_Mtl
    Hello Zachia! I'm wondering the same thing! Did it work for you in the end? Thanks!
  25. Amber_Mtl
    Hi! Thanks for your reply. I wasn't trying to select a colour using a picker... but simply clicking either on the colour wheel or swatches. Unfortunately, I can't do a video now as the issue just resolved itself (for now). Will try to document it if it happens again.
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