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Posted

I haven't had this problem before today and I have downloaded a dozen or more EPS files in the past. Today I tried two, and both open terribly pixelated in Affinity Designer. iStock told me it was because AD doesn't support gradient mesh. Can someone tell me what's happening here, and if there are files I need to avoid? I don't know what to look for.  

I've attached one of the pixelated images.

iStock-1144421988.eps

Posted

Hi @kanjigirl

This is because the data is stored in a proprietary data stream.

Unfortunately, Adobe does not release the specifications to other software companies. And if they do, then only with high licence fees.

Third-party providers can only access the rendered preview image.

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Posted
5 minutes ago, Komatös said:

This is because the data is stored in a proprietary data stream.

The file looks much better when saved as PDF, unfortunately most of the stock archives won't supply PDF files.

iStock-1144421988.pdf

------
Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

Posted

I too having been having difficulty with .eps files from iStock. They tell me that these files do open properly in Adobe Illustrator (which is not helpful to me because I use Affinity Designer). The issue appears to be that with complex designs some of the file is left behind when selecting the image. Note the .eps file (multiple images on a single page) from istock. Also note the beech selection where the supposedly grouped image leaves behind a number of components. Any suggestions as to what I may do to resolve this issue will be be gratefully received.  Thank you.838181709_beechselection.thumb.png.bad8b420e11dbc8598ae11327732a21f.png114854224_epsfilefromistock.thumb.png.ad028f7a77e9dab93a07988222624a9f.png114854224_epsfilefromistock.thumb.png.ad028f7a77e9dab93a07988222624a9f.png

Posted
4 hours ago, jepho said:

I too having been having difficulty with .eps files from iStock. They tell me that these files do open properly in Adobe Illustrator (which is not helpful to me because I use Affinity Designer). The issue appears to be that with complex designs some of the file is left behind when selecting the image. Note the .eps file (multiple images on a single page) from istock. Also note the beech selection where the supposedly grouped image leaves behind a number of components. Any suggestions as to what I may do to resolve this issue will be be gratefully received.  Thank you.

Hi,

as written before, files saved as Illustrator .eps can't open propperly in Affinity Designer or other third party programmes if the propritary format was used. So, 95 % all of the .eps files can only opened correct in Illustrator only.

MAC mini M4 | MacOS Sequoia 15.3.1 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3194)

Affinity Suite V 2.5.7 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”

Posted

The solution is to write to iStock explaining why you will no longer be spending your money on their site. Ask if they could at the very least separate and clearly label the Adobe only EPS files.

If I were a litigator I would suggest an alternate solution, ... Oops, I may have.

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I have never mastered color management, period, so I cannot help with that.

Posted
53 minutes ago, Komatös said:

files saved as Illustrator .eps can't open propperly in Affinity Designer or other third party programmes if the propritary format was used. So, 95 % all of the .eps files can only opened correct in Illustrator only.

Thanks for this. I have been using .eps files for longer than I care to remember and this was my first (and last) use of iStock. I abandoned Adobe once they moved from single applications to creative suite and then on to creative cloud. I much preferred Freehand to Illustrator anyway. iStock's response to my question did not seem to be helpful and I have no wish to tie myself into anything that Adobe produce. I will find some work around and refuse to use libraries that think it is my fault. I will copy the files into Affinity Photo as bitmaps and then produce .svg files from them. I need the vector for my application which is using a laser to cut the shape. Bitmaps do work but they require hours to cut while vectors can be cut individually rather than as a single raster file so they do not require very much time. I am using Lightburn for my laser work and that can trace a bitmap to obtain the vector. 

Posted
48 minutes ago, Old Bruce said:

The solution is to write to iStock explaining why you will no longer be spending your money on their site. Ask if they could at the very least separate and clearly label the Adobe only EPS files.

If I were a litigator I would suggest an alternate solution, ... Oops, I may have.

Thanks Bruce. Yes, not a solution but a great idea. I wont be wasting anymore time or money on istock. It is their organisation which needs to get with the program. i have submitted work to image libraries previously and they specify the formats which they require and accept. If istock believe that only Adobe has software which handles images in the vector space, then they are the sort of dinosaur that deserves to rapidly become extinct. Very poor service indeed. I cannot waste any time on answering their rude communication to me, a paying customer. I am delighted that Serif produced the Affinity suite of software when they did. It freed me from the money grabbing grasp of Adobe. I even manage with Acrobat these days. 

Posted

Thanks folks. This issue was solved by me using a free online eps to svg file converter.
FREE .eps to .svg file converter.

The one I used had accepted 20 files at a time and converted them all correctly. My laser software accepted and processed the files correctly. Regardless of the file format, a grouped file or a series of curve components in the same image file should not, in my view, be picking up other items on the page (even when selected in the layers palette as curves). These files from istock were ungrouped and appear to be thoroughly mixed up so that selecting a single file from the page of files was a nightmare. The image is instructive.     

#5.png

Posted
1 hour ago, Old Bruce said:

Ask if they could at the very least separate and clearly label the Adobe only EPS files.

Possibly they never have heard yet of Serif®, – or are miffed because of 2 products with 1 name? … The easiest seems to be to keep it unclear, litigators out there…

1151321149_istockepsapps.jpg.5a0b9e344488209285613cab2ec0f990.jpg

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1

Posted
2 hours ago, Old Bruce said:

The solution is to write to iStock explaining why you will no longer be spending your money on their site. Ask if they could at the very least separate and clearly label the Adobe only EPS files.

If I were a litigator I would suggest an alternate solution, ... Oops, I may have.

iStock refunded my credits for these images without any pushback. All the other EPS files I've gotten there have been fine in Affinity Designer (also from Deposit Photos, no problems there). iStock support said they'd be happy to refund credits in these cases, but it would be so much easier if I hadn't spent time finding the best image and then finding out I couldn't use it.

Posted

Thank you all. I have now been refunded for my images and I have asked the company to identify the proprietary .eps files on the webpages if they can ONLY be opened by Adobe applications.

I also asked for them to request generic .svg files as well as .ai and .eps from their artists submitting vector files.

My final request was that each image file is actually grouped on its own, where it is on a page of several images, so that it is not confused when selecting the image. It would require quite a change in policy but I really do not want to spend so much time on a file and then end up with my client taking their work elsewhere, where a time dependent job was requested and I had agreed that it would be completed inside the deadline. 

Posted
4 hours ago, jepho said:

It would require quite a change in policy...

One that unfortunately they probably won't have much interest in doing because the Adobe apps still dominate the market.

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Posted
2 hours ago, R C-R said:

One that unfortunately they probably won't have much interest in doing because the Adobe apps still dominate the market.

Yes, all too true. We can live in hope though. I am still upset that they killed Freehand. 😄

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