Bha Posted April 12, 2021 Posted April 12, 2021 After updating to 1.9.2 the toolbar and the tool panel are missing. Quote
Old Bruce Posted April 12, 2021 Posted April 12, 2021 Hi and welcome to the forums @Bha Check and make sure the View menus shows these items are checked Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
Pšenda Posted April 12, 2021 Posted April 12, 2021 5 hours ago, Bha said: After updating to 1.9.2 It is definitely not related to the update. For example, did you press TAB or some other keyboard shortcut to turn off toolbars? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Bha Posted April 12, 2021 Author Posted April 12, 2021 (edited) No. Thanks,I uninstall and reinstall and the problem still exists. The problem was I did not import any photos. Edited April 13, 2021 by Bha Quote
Rabari Posted April 15, 2021 Posted April 15, 2021 I have the same problem after my update to 1.9.3. Regardless of how many times i uncheck/check "Show Toolbar" in the View menu, the toolbardoes not show up. Same goes for the context toolbar. I use Studio in separated mode, and earlier the toolbar has sometimes been lurking under the massive amount of tool panels on my second monitor - but not this time. The toolbar is truly nowhere to be seen. And resetting Studio did not help. Quote
walt.farrell Posted April 15, 2021 Posted April 15, 2021 29 minutes ago, Rabari said: I have the same problem after my update to 1.9.3. Regardless of how many times i uncheck/check "Show Toolbar" in the View menu, the toolbardoes not show up. Same goes for the context toolbar. I use Studio in separated mode, and earlier the toolbar has sometimes been lurking under the massive amount of tool panels on my second monitor - but not this time. The toolbar is truly nowhere to be seen. And resetting Studio did not help. It might help to see a screenshot of your Affinity workspace, including the View menu. A couple of possible fixes: Preferences, Miscellaneous: Reset User Defaults. Or, Hold the Ctrl key while you're starting the application. When the Clear User Data dialog comes up, release the Ctrl key. Leave the first 3 options selected, and click Clear. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Rabari Posted April 16, 2021 Posted April 16, 2021 No amount of resetting the app (option key on a Mac), or clearing defaults helps. I downloaded the app from my account and installed it again, but to no avail. Quote
Murfee Posted April 16, 2021 Posted April 16, 2021 Hi @Rabari, do they show up when you have a file open? Quote
Pšenda Posted April 16, 2021 Posted April 16, 2021 Separated mode?https://affinityspotlight.com/article/increase-your-efficiency-with-affinitys-separated-mode/ Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Rabari Posted April 16, 2021 Posted April 16, 2021 Interesting: When I chose "Customize Toolbar" the toolbar suddenly slided in from "above" and "left" of my second monitor. So it WAS there, just off-screen. The solution was to toggle the resolution of the second monitor - this moved the toolbar to my main monitor. Problem solved. loukash 1 Quote
thomaso Posted April 16, 2021 Posted April 16, 2021 31 minutes ago, Rabari said: Interesting: When I chose "Customize Toolbar" the toolbar suddenly slided in from "above" and "left" of my second monitor. So it WAS there, just off-screen. The solution was to toggle the resolution of the second monitor - this moved the toolbar to my main monitor. Problem solved. I often got the missing toolbar back on screen by choosing "Customize Toolbar…". It forces the missing UI item to reappear by its additional options window which sticks to the toolbar. This enables you to move bar + window. Once setup use menu View > "Studio Presets" to save your setting to recall it if needed. Rabari 1 Quote • MacBookPro Retina 15" | macOS 10.14.6 | Eizo 27" | Affinity V1 • iPad 10.Gen. | iOS 18.5. | Affinity V2.6
Pšenda Posted April 16, 2021 Posted April 16, 2021 Just like Reset Studio, the Reset Workspace command would probably be needed. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
walt.farrell Posted April 16, 2021 Posted April 16, 2021 3 hours ago, Rabari said: No amount of resetting the app (option key on a Mac), Can another Mac user comment on that, please? Prior posts have indicated that the "reset" for both the Windows and Mac versions uses the Ctrl key during startup. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Staff MEB Posted April 16, 2021 Staff Posted April 16, 2021 It's the ctrl key for both OS's, not alt. walt.farrell 1 Quote A Guide to Learning Affinity Software
Rabari Posted April 16, 2021 Posted April 16, 2021 Ok, I misread that to keeping a key down when opening the app by clicking the app icon. Doing that with option/alt did however reset something, At least the licence info and the initial starting window (which I usually dismiss with "Don't show this") popped up anew. Quote
thomaso Posted April 16, 2021 Posted April 16, 2021 1 hour ago, walt.farrell said: 4 hours ago, Rabari said: No amount of resetting the app (option key on a Mac), Can another Mac user comment on that, please? On mac it might depend in what view you click, e.g. Finder, Dock, Launcher. To me the OPT key causes other apps getting hidden while the launching app's windows become the only visible – whereas clicking a dock icon of an open app hides this app. To get the additional window with the app reset options on app launch I need to CTRL-click the app icon in a finder window + choose 'Open' + still pressing the CTRL key. CTRL-Click –> –> 'Open' + CTRL-Click –> Rabari and walt.farrell 1 1 Quote • MacBookPro Retina 15" | macOS 10.14.6 | Eizo 27" | Affinity V1 • iPad 10.Gen. | iOS 18.5. | Affinity V2.6
loukash Posted April 16, 2021 Posted April 16, 2021 19 hours ago, Rabari said: the toolbar has sometimes been lurking under the massive amount of tool panels on my second monitor An easy and pretty much "non-destructive" way to reset the hidden elements is to temporarily change the display resolution: System Preferences > Display > Scaled > click something else then the selected value, then switch back to native. Works for me on MacBook Pro after using the separated mode on an external display in my studio. Old Bruce 1 Quote MacBookAir 15": MacOS Sonoma > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 18 > Affinity v2
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