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Posted

Hi and welcome to the forums @Bha

 Check and make sure the View menus shows these items are checked

1485001980_ScreenShot2021-04-12at8_52_42AM.png.b43fd16b339f93c89493e7eb5fb622e1.png

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted
5 hours ago, Bha said:

After updating to 1.9.2

It is definitely not related to the update. For example, did you press TAB or some other keyboard shortcut to turn off toolbars?

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Posted (edited)

No. Thanks,I uninstall and reinstall and the problem still exists. The problem was I did not import any photos.

 

Edited by Bha
Posted

I have the same problem after my update to 1.9.3. Regardless of how many times i uncheck/check  "Show Toolbar" in the View menu, the toolbardoes not show up. Same goes for the context toolbar.

I use Studio in separated mode, and earlier the toolbar has sometimes been lurking under the massive amount of tool panels on my second monitor - but not this time. The toolbar is truly nowhere to be seen. And resetting Studio did not help.

 

Posted
29 minutes ago, Rabari said:

I have the same problem after my update to 1.9.3. Regardless of how many times i uncheck/check  "Show Toolbar" in the View menu, the toolbardoes not show up. Same goes for the context toolbar.

I use Studio in separated mode, and earlier the toolbar has sometimes been lurking under the massive amount of tool panels on my second monitor - but not this time. The toolbar is truly nowhere to be seen. And resetting Studio did not help.

 

It might help to see a screenshot of your Affinity workspace, including the View menu.

A couple of possible fixes:

  1. Preferences, Miscellaneous: Reset User Defaults. Or,
  2. Hold the Ctrl key while you're starting the application. When the Clear User Data dialog comes up, release the Ctrl key. Leave the first 3 options selected, and click Clear.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

No amount of resetting the app (option key on a Mac), or clearing defaults helps. I downloaded the app from my account and installed it again, but to no avail.

Screenshot 2021-04-16 at 11.11.46.png

Posted

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Posted

Interesting: When I chose "Customize Toolbar" the toolbar suddenly slided in from "above" and "left" of my second monitor. So it WAS there,  just off-screen. 

The solution was to toggle the resolution of the second monitor - this moved the toolbar to my main monitor. Problem solved.

Posted
31 minutes ago, Rabari said:

Interesting: When I chose "Customize Toolbar" the toolbar suddenly slided in from "above" and "left" of my second monitor. So it WAS there,  just off-screen. 

The solution was to toggle the resolution of the second monitor - this moved the toolbar to my main monitor. Problem solved.

I often got the missing toolbar back on screen by choosing "Customize Toolbar…". It forces the missing UI item to reappear by its additional options window which sticks to the toolbar. This enables you to move bar + window.

Once setup use menu View > "Studio Presets" to save your setting to recall it if needed.

• MacBookPro Retina 15" |  macOS 10.14.6  | Eizo 27" | Affinity V1  
• iPad 10.Gen.  |  iOS 18.5.  |  Affinity V2.6

Posted

Just like Reset Studio, the Reset Workspace command would probably be needed.

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Posted
3 hours ago, Rabari said:

No amount of resetting the app (option key on a Mac),

Can another Mac user comment on that, please?

Prior posts have indicated that the "reset" for both the Windows and Mac versions uses the Ctrl key during startup.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

Ok, I misread that to keeping a key down when opening the app by clicking the app icon. Doing that with option/alt did however reset something, At least the licence info and the initial starting window (which I usually dismiss with "Don't show this") popped up anew.

 

Posted
1 hour ago, walt.farrell said:
4 hours ago, Rabari said:

No amount of resetting the app (option key on a Mac),

Can another Mac user comment on that, please?

On mac it might depend in what view you click, e.g. Finder, Dock, Launcher.

To me the OPT key causes other apps getting hidden while the launching app's windows become the only visible – whereas clicking a dock icon of an open app hides this app.

To get the additional window with the app reset options on app launch I need to CTRL-click the app icon in a finder window + choose 'Open' + still pressing the CTRL key.

CTRL-Click  –>  1375400700_ctrl-clickopenwctrl-clickforreset.jpg.0d2613a87235e8f3407d15b18fef2b2f.jpg   –> 'Open' + CTRL-Click –>

1321021865_ctrl-clickopenwctrl-clickforreset2.jpg.8114ad4d7c48c983d29b9ca42f3ed1a9.jpg   

• MacBookPro Retina 15" |  macOS 10.14.6  | Eizo 27" | Affinity V1  
• iPad 10.Gen.  |  iOS 18.5.  |  Affinity V2.6

Posted
19 hours ago, Rabari said:

the toolbar has sometimes been lurking under the massive amount of tool panels on my second monitor

An easy and pretty much "non-destructive" way to reset the hidden elements is to temporarily change the display resolution:
System Preferences > Display > Scaled > click something else then the selected value, then switch back to native.

Works for me on MacBook Pro after using the separated mode on an external display in my studio.

MacBookAir 15": MacOS Sonoma > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 18 > Affinity v2

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