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Fadra

Can't use mouse and wacom tablet at the same time

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I'm having an issue with the designer software after updating to 1.8 the latest update today.  When I use my Wacom tablet pen for fine tuning my art, the mouse becomes unresponsive.  I cannot click with my mouse to save the document or make any changes within the drawing.  I'm stuck only using my Wacom pen.  This is so frustrating.  I did not have this problem before updating.  Please fix the issue

Edited by Fadra

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On 5/17/2020 at 7:30 PM, ashf said:

Has this been fixed?

No idea. We did not hear back from the OP nor have I come across any other posts like this (to my knowledge). It's likely there won't even be a bug report yet.

We'd need to know driver version, is Windows Ink enabled from Wacom driver properties and inside the Affinity app etc.

It's likely caused by the implementation of making the Affinity apps Windows Ink apps. Turning off the setting in Properties might fix this so it's worth a try. However we would ideally need to hear from the OP.

@Fadra - can you confirm if you are still being affected by this and see if disabling Windows Ink fixes it.

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yes, i got this problem too. i cant click anything when im using pen after less than 5 minutes with it, then i switch into mouse and also cant click anything except return to draw (note: with really only can draw). its so frustatin i thought my laptop somehow broken before i saw this post.

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