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Posts
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Everything posted by Gabe
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@Luis Fernando please create a new post in here> https://forum.affinity.serif.com/index.php?/forum/5-affinity-on-desktop-questions-macos-and-windows/
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Judging by the error message, it sounds like it lost the connection to your external drive while you were working on it. If all was fine working locally, that's most likely what's happened. Private relay has nothing to do with this. It's a form of VPN > https://support.apple.com/en-gb/HT212614
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This is what's wrong with the brush in affinity photo
Gabe replied to ZufDraw's topic in Pre 1.10 Photo Bugs found on MacOS
I'm afraid no. Sorry. -
Hi @AtlSteve902, I doubt this would be a macOS Ventura issue. Where was your file originally stored? (before the save-as)
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Bleed doesn't work properly on export to PDF
Gabe replied to JimWelch's topic in Pre 1.10 Publisher Bugs found on Windows
We cannot come back to every single thread to mark issues as fixed. Instead, we have a fix list with every new release. So this would have been listed as fixed in 1.8 I believe. -
Bleed doesn't work properly on export to PDF
Gabe replied to JimWelch's topic in Pre 1.10 Publisher Bugs found on Windows
Back in 2019 there was indeed a problem when inner bleed was 0, but it had been fixed a couple years ago. @Customer Feedbackhave you tried it and still have an issue when innerBleed = 0? -
Those EPS files are very complex and have thousands of nodes. Because of the way assets work, they load up in memory, which may slow down lower end machines (or iPads). We decided to supply them as separate EPS files which can be placed on the canvas (rather than being "opened"), which has a much lower memory hit.
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Masks in groups create bad results along edges
Gabe replied to Alex_M's topic in Pre 1.10 Photo Bugs found on Windows
No need to. I've bumped it on out end as it doesn't seem fixed in the latest version. Cheers! -
I'm afraid we can't provide a timeline for bug fixes. Sorry.
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[AP 1.10] Regression: Crop ratio not remembered anymore
Gabe replied to Vylmen's topic in Photo Bugs found on macOS
This has not been marked as fixed I'm afraid. -
Affinity Locks up After an "AutoClick Accident"
Gabe replied to Thursday's topic in Designer Bugs found on Windows
You can try and generate a DMP while it's not responding. Go to Task Manager > Affinity Designer > Right click > Create dump file. You can then upload it on this link: https://www.dropbox.com/request/vqWSLSXnEwT4Yf5rljXX What you could try is reset the whole app back to default. With Designer closed, Hit Windows + R , type %appdata%\Affinity\Designer\ and hit Enter. Rename the 1.0 to 1.0.backup and re-launch Designer. This will reset everything to factory default. -
Double-click and drag not functional
Gabe replied to eldritch mouse's topic in Publisher Bugs found on Windows
Hi @eldritch mouse Welcome to the forums. We are aware of this issue and it has already been logged with our developers. -
MacOS Monterey (12.0.1) Thumbnail not being saved with file.
Gabe replied to GregMcMahan's topic in Photo Bugs found on macOS
Hi @GregMcMahan, Can you upload a sample file on this link? https://www.dropbox.com/request/zr3j7jP2bg3wkJoFcqzx -
[By Design] Symbol - Adjustment layer - BUG
Gabe replied to Rondem's topic in Resolved Designer Bugs
Hi @Rondem, This is by design. if you group adjustment layers (or put them in a symbol) they will affect everything below them. They will only affect the group they are in if you have a pixel layer or shape inside that group. -
macOS "Use mouse wheel to zoom" –> Zoom: Yes – Scroll: NO?
Gabe replied to thomaso's topic in Publisher Bugs found on macOS
Hi @thomaso, Thanks for spotting this. Issue logged. -
Resource manager does not display RAW files.
Gabe replied to Max N's topic in Publisher beta on Windows
Hi @Max N, This is the excepted behaviour However, we don't have a Publisher Beta running at the moment. Going forward, please use the retail version and report bugs in the correct section and not the beta forums. -
Publisher Beta - 1.10.2.1167 - Photo persona editing bug
Gabe replied to anto's topic in Publisher beta on Windows
Thanks. I'll get this updated on our end. -
Publisher Beta - 1.10.2.1167 - Photo persona editing bug
Gabe replied to anto's topic in Publisher beta on Windows
Where are all those files stored? Local Drive? Network/cloud? -
Affinity Locks up After an "AutoClick Accident"
Gabe replied to Thursday's topic in Designer Bugs found on Windows
Just double checking. Is this lock-up related to the autoclick action? -
Anchor panel not obeying delete, reorder or bookmark
Gabe replied to Daniel Gibert's topic in Publisher beta on macOS
Thanks. I will get this logged. Let us know if it happens again, as it might be a recipe to recreate it somehow. -
Anchor panel not obeying delete, reorder or bookmark
Gabe replied to Daniel Gibert's topic in Publisher beta on macOS
Yeah sure https://www.dropbox.com/request/qR32JNgTsSuuVzf76fr0. Is it fine on a new doc?