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Gabe

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Everything posted by Gabe

  1. Gabe
    @Luis Fernando please create a new post in here> https://forum.affinity.serif.com/index.php?/forum/5-affinity-on-desktop-questions-macos-and-windows/
  2. Gabe
    Judging by the error message, it sounds like it lost the connection to your external drive while you were working on it. If all was fine working locally, that's most likely what's happened. Private relay has nothing to do with this. It's a form of VPN > https://support.apple.com/en-gb/HT212614
  3. Gabe
    I'm afraid no. Sorry.
  4. Gabe
    Hi @AtlSteve902, I doubt this would be a macOS Ventura issue. Where was your file originally stored? (before the save-as)
  5. Gabe
    We cannot come back to every single thread to mark issues as fixed. Instead, we have a fix list with every new release. So this would have been listed as fixed in 1.8 I believe.
  6. Gabe
    Back in 2019 there was indeed a problem when inner bleed was 0, but it had been fixed a couple years ago. @Customer Feedbackhave you tried it and still have an issue when innerBleed = 0?
  7. Gabe
    Those EPS files are very complex and have thousands of nodes. Because of the way assets work, they load up in memory, which may slow down lower end machines (or iPads). We decided to supply them as separate EPS files which can be placed on the canvas (rather than being "opened"), which has a much lower memory hit.
  8. Gabe
    No need to. I've bumped it on out end as it doesn't seem fixed in the latest version. Cheers!
  9. Gabe
    What happens if you export them locally and not on the network ? Any macros running?
  10. Gabe
    I'm afraid we can't provide a timeline for bug fixes. Sorry.
  11. Gabe
    This has not been marked as fixed I'm afraid.
  12. Gabe
    You can try and generate a DMP while it's not responding. Go to Task Manager > Affinity Designer > Right click > Create dump file. You can then upload it on this link: https://www.dropbox.com/request/vqWSLSXnEwT4Yf5rljXX What you could try is reset the whole app back to default. With Designer closed, Hit Windows + R , type %appdata%\Affinity\Designer\ and hit Enter. Rename the 1.0 to 1.0.backup and re-launch Designer. This will reset everything to factory default.
  13. Gabe
    Hi @eldritch mouse Welcome to the forums. We are aware of this issue and it has already been logged with our developers.
  14. Gabe
    Hi @GregMcMahan, Can you upload a sample file on this link? https://www.dropbox.com/request/zr3j7jP2bg3wkJoFcqzx
  15. Gabe
    It's probably fixed in this case. Give us a shout if you can still replicate it in Pub (once it's out)
  16. Gabe
    Hi @Rondem, This is by design. if you group adjustment layers (or put them in a symbol) they will affect everything below them. They will only affect the group they are in if you have a pixel layer or shape inside that group.
  17. Gabe
    Hi @abarkalo, It's most likely the same delay issue introduced by Monterey. Can you replicate it in the latest Photo Beta?
  18. Gabe
    Hi @thomaso, Thanks for spotting this. Issue logged.
  19. Gabe
    Hi @Max N, This is the excepted behaviour However, we don't have a Publisher Beta running at the moment. Going forward, please use the retail version and report bugs in the correct section and not the beta forums.
  20. Gabe
    Hi @EverDavila, Please create a new post following this guide: https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/
  21. Gabe
    Thanks. I'll get this updated on our end.
  22. Gabe
    Where are all those files stored? Local Drive? Network/cloud?
  23. Gabe
    Just double checking. Is this lock-up related to the autoclick action?
  24. Gabe
    Thanks. I will get this logged. Let us know if it happens again, as it might be a recipe to recreate it somehow.
  25. Gabe
    Yeah sure https://www.dropbox.com/request/qR32JNgTsSuuVzf76fr0. Is it fine on a new doc?
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